Motivational theories

Question 1

What was Frederick Herzberg’s two factor theory?

Answer 1

The two-factor theory (also known as Herzberg’s motivation-hygiene theory and dual-factor theory) states that there are certain factors in the workplace that cause job satisfaction, while a separate set of factors cause dissatisfaction.

Question 2

Factors causing dissatisfaction?

Answer 2

• poor pay
• poor work conditions
• lack of job security

When theses dissatisfactions are optimal, the will be eliminated, However they do not cause job satisfaction

Question 3

factors causing job satisfaction

Answer 3

• good leadership practice
• feedback and support
• good manager relationship

Question 4

How can a manager use motivational theories?

Answer 4

managers can review and evaluate organisational policies, job designs, pay and the way they communicate with employees