ORALCOMM - Communication Barriers and Ways to Overcome It (7cs)

Question 1

He explained seven (7) ways to overcome barriers to communication.

Answer 1

Mark Williams (March 2011)

Question 2

According to Mark Williams (March 2011) there are seven (7) ways to overcome barriers to communication, these are:

Answer 2

1. Understand others see things differently to you.
2. Get feedback from the receiver.
3. As often as possible, speak face-to-face.
4. Use language that fits the audience.
5. Use the right communication channel.
6. Have integrity and honesty in your communications.
7. Make it easy for others to listen to you.

Question 3

7CS are made by

Answer 3

Broom, Cutlip and Center (2012)

Question 4

What are the 7Cs?

Answer 4

1. Completeness
2. Conciseness
3. Consideration
4. Concreteness
5. Courtesy
6. Clearness
7. Correctness

Question 5

The speaker should include everything that the receiver needs to hear, respond, react, or evaluate properly. S/he should be able to convey all pertinent details so listener or audience will be able to grasp the intended message.

Answer 5

Completeness

Question 6

The speaker should give high regard and courtesy to audience’s background information such as his/her culture, education, religion, status, mood, feelings, and needs.

Answer 6

Consideration

Question 7

The message should be direct or straight to the point and should be expressed in the least possible number of words.

Answer 7

Conciseness

Question 8

Irrelevant information should not be included.

Answer 8

Conciseness

Question 9

Effective communication is backed up by facts, figures, and real-life examples or situations.

Answer 9

Concreteness

Question 10

The speaker can show respect to his/her receivers through understanding their culture, values, and beliefs.

Answer 10

Courtesy

Question 11

The speaker can show respect to the listeners by demonstrating an understanding of their beliefs, values, and culture.

Answer 11

Courtesy

Answer 12

Courtesy

Question 13

Use of simple and specific words to express ideas.

Answer 13

Clearness

Question 14

Avoiding mistakes in grammar helps to boost the credibility and effectiveness of the message.

Answer 14

Correctness

Question 15

Should eliminates negative impact on the audience.

Answer 15

Correctness

Question 16

They are the ones who break down and destroy a conversation.

Answer 16

Communication Breakdowns or Communication Barriers

Question 17

A same event may be taken differently by different individuals.

Answer 17

Perceptual Difference

Question 18

Same word may mean different to different individuals.

Answer 18

Language Differences

Question 19

The information is likely to be misinterpreted or forgotten or overlooked.

Answer 19

Information Overload

Question 20

At times we just not listen, but only hear. For example a traveler may pay attention to one ―NO PARKING sign, but if such sign is put all over the city, he no longer listens to it. Thus, repetitive messages should be ignored for effective communication.

Answer 20

Inattention

Question 21

In a haste to meet deadlines, the formal channels of communication are shortened.

Answer 21

Time Pressure

Question 22

Similarly use of loud speakers interferes with communication.

Answer 22

Distraction/Noise

Question 23

If the receiver feels that communicator is angry, he interprets that the information being sent is very bad.

Answer 23

Emotions

Question 24

Greater the hierarchy in an organization (i.e. more the number of managerial levels), more is the chances of communication getting destroyed.

Answer 24

Complexity in Organizational Structure

Question 25

One cannot always retain what is being told specially if he is not interested or not attentive.

Answer 25

Poor retention

Question 26

What are the Types of Barrier?

Answer 26

Physical Barrier
Cultural Barrier
Language Barrier
Emotional Barrier
Gender Barrier
Organizational Barrier
Perceptual Barrier

Question 27

Natural or Environmental condition that acts as a barrier in communication.

Answer 27

Physical Barrier

Question 28

People talking too load is a kind of ______________

Answer 28

Physical Barrier

Question 29

Refers to social and personal issues of a speaker towards communicating with others

Answer 29

Psychological Barrier

Question 30

Shyness and lack of confidence are kinds of ____________.

Answer 30

Psychological Barrier

Question 31

The people have different opinions.

Answer 31

Perceptual Barrier

Question 32

The emotional state that influence your capacity to communicate effectively with others.

Answer 32

Emotional Barrier

Question 33

It is a problem encountered by people regarding their intrinsic values, beliefs, and traditions in conflict with others.

Answer 33

Cultural Barriers

Question 34

Inability to converse in a language that is known by both the sender and receiver.

Answer 34

Language Barrier

Question 35

It refers to the sight, sound and other stimuli that draws people’s attention away from the intended meaning.

Answer 35

External Noises

Question 36

This idea means that a word may have another meaning in the minds of others.

Answer 36

Semantic Noises

Question 37

It refers to the thoughts and feelings that interfere with meaning.

Answer 37

Internal Noises

Question 38

This barrier arises because men and women have different ways of thinking and communication.

Answer 38

Gender Barrier

Question 39

It affects the capability of the employees as far as the communication is concerned.

Answer 39

Organizational Barrier