Operations - Roles of the Operations Department, Input Process Output

Question 1

Describe 3 jobs the Operations Department does

Answer 1

• Ensuring that the stock of raw materials doesn’t run out
• Managing the operations workforce
• Producing the goods or services required on time

Question 2

Describe each stage of the input - process - output cycle

Answer 2

INPUT: the resources required to make a product
PROCESS: actions done to make inputs into a finished product
OUTPUT: the finished product/service

Question 3

Define Operations

Answer 3

Process of turning raw materials into finished goods ready to be sold.