OBH Chapter 6 Flashcards

1
Q

Explain perception

A

A process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment

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2
Q

Which are the three main factors that influence perception?

A
  • Perceiver has different characteristics, attitudes, traits, expectations
  • Target has certain characteristics, backgrounds
  • The situation the context in which it is placed. Time of day, setting, etc.
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3
Q

Explain the attribution theory

A

The theory that explains why we judge(perceive) people differently. It suggests we look at people’s behavior and see how this is caused (internally or externally).

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4
Q

By which factors is the Attribution theory determined?

A

Distinctiveness, See to which degree the behavior is usual for that person. if it is unusual, we are likely to give it an external cause.
Consensus, See to which extent one behaves similarly to ones who faced the same situation. High consensus usually leads to an external cause.
Consistency, see how regularly one acts in this way. If just once, it probably has an external cause, whereas being very consistent is probably caused by internal causes.

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5
Q

What is the fundamental Attribution error?

A

An error that suggests we usually attribute internal causes too often to behavior.

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6
Q

Which shortcuts which cause distortions in our perception do you know?

A

Selective perception, we can only see a number of stimuli and are prone to look at some faster than others.
Halo effect, One single perceived trait influences the perception of all other stimuli.
Contrast effects, The reaction to a person is influenced by another person we have recently encountered.
Stereotyping

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7
Q

Which three different decision-making models/processes do we often use?

A

Rational decision-making model
Bounded rationality model
Intuition

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8
Q

Explain, the decision-making model, Rational decision-making model

A

In this model, it is suggested that all information is known and unbiased, which, obviously, is not always the case.

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9
Q

Explain the decision-making model, Bounded rationality model

A

In this model, we simplify problems and extract essential features. Hence, these solutions are usually suboptimal but do satisfy and suffice.

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10
Q

Explain the decision-making model, intuition

A

This model often involves emotions but is very fast. Usually based on experience, this model can be just as effective as rational decision-making.

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11
Q

Explain the bias, overconfidence bias

A

People are often over-optimistic and trust their own judgement/gut too much.

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12
Q

Explain the bias, anchoring bias.

A

A tendency to fixate on initial information and fail to adequately adjust for subsequent information.

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13
Q

Explain the bias, confirmation bias

A

Information we seek is usually in favor of an earlier devised idea of rightness.

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14
Q

Explain the bias, Availability bias

A

Information is subject to vivid emotional eventuality. More information is available on certain topics because other people/society attach more emotion to them.

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15
Q

Explain the bias, Escalation of commitment

A

People do not always want to admit they were wrong and try and prove their ‘rightness’ by investing more (too much) time and money in it.

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16
Q

Explain the bias, risk aversion

A

Preferring a sure thing over an uncertainty, even if this uncertainty has mathematically proven to be more effective.

17
Q

Explain the bias, Hindsight bias

A

The tendency to falsely believe, after the outcome is known, that we had already predicted it.

18
Q

Where lead bias to?

A

To problems in decision-making

19
Q

Which other thing, besides bias, influences decision-making?

A

Organizational constraints

20
Q

Explain the Organizational constraints, performance evaluation

A

People are judged on the basis of their decision (sometimes subjective)

21
Q

Explain the Organizational constraints, Reward systems

A

People can incline to decide things leading to rewarding outcomes.

22
Q

Explain the Organizational constraints, formal regulations

A

Some outcomes are illegal(by law or in organizations)

23
Q

Explain the Organizational constraints, time constraints

A

Less information can be gathered.

24
Q

Explain the Organizational constraints, historical precedents

A

Earlier outcomes of decisions can impair future similar decisions.

25
Q

Which three ethical decision criteria are there?

A

Utilitarianism, Base decisions on outcome only
(Freedom of) rights project, Whistleblowers, focuses on basic personal rights.
Justice, Impose and enforce rules fairly and impartially.