Chapter 8

Question 1

In which 5 core job dimensions can every job, following the Job characteristics model (JCM), be described?

Answer 1

o Skill Variety
o Task identity
o Task significance 
o Autonomy
o Feedback

Question 2

In which ways can you redesign a job and create more motivation?

Answer 2

o Job rotation

o Job enrichment

Question 3

Besides redesigning a job, which other work arrangements can help?

Answer 3

o Flextime
o Job-sharing
o Telecommuting

Question 4

Which two major forms of employee involvement in decision making are there?

Answer 4

o Participative management, joint decision-making

o Representative management, number of employees can represent their colleagues in the decision-making

Question 5

How can you use variable rewards to ensure employee performance, in 3 steps?

Answer 5

Firstly a pay structure should be established, by balancing internal equity(worth of job to the organization) and external equity(competitors outside company)

Secondly the way how to pay, f.e.
o Piece-rate pay, focus on quantity
o Merit-based pay, focuses on indv. performance
o Bonuses, Annually, based on company’s perf.
o Skill-based pay, Focuses on skills one has
o Profit-sharing, Not a bonus, but it is company wide
o Gain-sharing, Performance-based rewards for groups
o Stock owner plans, Plans to give stocks as rewards

Thirdly, The evaluation of variable pay does indicate that these plans result in better performance or more profitability

Question 6

Which 5 steps concerning motivating employees should managers consider?

Answer 6

o Recognize individual differences
o Use goal setting feedback on performance
o Allow employees to participate in decisions that affect them(Like setting goals)
o Link rewards to performance
o Check the entire system(organization) for equity