Negotiation Flashcards
Wellcoming- Formal
-On behalf of somebody/something ( thay mặt, đại diện, nhân danh)
- I‘m very glad to welcome you to….
- It’s pleasure to see you here.
- On behalf of our company, I would like to express our sincere gratitude and thank you for your support and expectations.
- I’m very glad to welcome you to our company, and may I ask you how you feel about your trip?
- Welcome to our team. It’s my pleasure to see you here.
Welcoming- Less formal
- Welcome to…
- Thank you for coming all this way
- It’s nice to be here
Greetings
FORMAL:
1. How do you do?
2. Nice to meet you
LESFORMAL:
1. How are you?
2. Good to see you. ( again)
INTRODUCTIONS:
- This is …. He is in charge of (phụ trách ) …(something/someone)
- He looks after…. ( quản lý)
- Have you met …? She takes over ( tiếp quản)
- Let me introduce you to…..
- So, as you look at the right side of me, This is Mr. Jack, and he is in charge of customer relations.
- He looks after the operation of our company.
- Have you met Ms. Hanah. She took over the marketing department last year.
SMALL TALK
- Did you have a good journey?
- How was your flight?
- Is this your first visit to…?
- Is your hotel comfortable…?
1/ How do youfeel about this journey going around and looking over our company?
2/Is this your first visit to this company with our staff? huh?
Starting the negotiation
1/I wondered if I could start by saying…
2/ We are short of time, so let’s get started.
3/ We’ve got a very full agenda, so perhaps we’d better get down to business.
1/I wondered if I could start by saying something about this matter that we haven’t mentioned before.
3/ Once the meeting starts, we’ll get down to busines.
Objectives
1/We’re here today to…
2/ The main objective/purpose of today’s meeting is to…
3/ We’re looking to achieve….
1/We’re here today to negotiate a better deal for this contract
2/The main objective of today’s meeting is to collaborate and work towards a common goal.
3/So we’re looking to achieve mutual benefits from this contract.
AGENDA
1.We drawn up an agenda.( những vấn đề/ công việc phải bàn tại 1 cuộc họp)
2.Let’s just run through the agenda. (run through= quickly REVIEW)
3/ There are two/three/ four items(mục) on the agenda.
4/ I’d like to take a moment to repeat the first item on this agenda.
5/ We’re put… last.
6/ Let’s leave…until later.
7/ We aim to deal with/ cover…. under item three.
1/ Can we draw up ( lập, soạn thảo) the list of priorities before we start?
2/And now, let’s just run through the agenda once more so that you can make sure of the timeline of this event.
Timing
1/ That gives us two hours.
2/ It will take two hours.
3/ It won’t take long.
4/ How are you fixed for time?
ROLE:
1/… is going to sit in.
2/… is going to take the minutes to…
PROCEDURE:
- We’ll deal with… first
- We’ll have a question and answer session at the end.
- We can table ( suggest something for discussion) that for discussion later.