Motivation, leadership and terms

Question 1

What is a definition for ‘motivation’? (2 points, p. 3)

Answer 1

Striving for a goal or objective. The motivation leads to willingness to act

Question 2

What 2 ‘types of motivation’ you know and what they mean? (2+2 points, p. 5)

Answer 2

EXTRINSIC acting to avoid negative or positive consequences. action is happening from outside influences
INTRINSIC acting because the action itself is exciting, reward is the action itself

Question 3

Please explain ‘Maslow’s pyramid of needs’ and its relevance for project management (please see Figure)? (2 points, p. 6)

Answer 3

A theoretical model that describes human needs - self realisation is at the top (the most one can be) Physiological at bottom (air water food)

Question 4

Please explain the ‘theory of motivation according to Herzberg’ (Please see Figure)? (2 points, p. 7 and 8)

Answer 4

Satisfaction and dissatisfaction are influenced by 2 factors - motivators and hygiene factors (payment, working conditions, security)

Question 5

What is meant by ‘leadership’? (1 point, p. 3)

Answer 5

orientation of actions of individuals to met the project goals.
Controlling individuals to met goals and influencing external factors

Question 6

What are the ‘skills’ of a project manager? (4 points, p. 4)

Answer 6

stress tolerance
integrity
responsible
self confident
emotionally stable

Question 7

What ‘management principles’ do you know and what these are about? (3+3 points, p. 5)

Answer 7

MANAGEMENT BY OBJECTIVES - determine who is responsible for which goals
MANAGEMENT BY EXCEPTION - PM only intervenes is there are problems
MANAGEMENT BY DELEGATION - leadership through delegation of tasks.

Question 8

What for 4 ‘management styles’ you know? (4 points, p. 6)

Answer 8

authority
advisory
cooperative
participatory
democrative

Question 9

What is meant by ‘situational leadership’? Please explain the graph? (1+2 points, p. 7)

Answer 9

application of different managment styles depending on employees. It depends on the maturity level of the employee

Question 10

Please explain the ‘team clock after Tuckman’? (2 points, p. 10)

Answer 10

it is a model for team building
FORMING - getting to know
STORMING - confrontations
NORMING - development of rules
PERFORMING - working together

Question 11

What are the advantages and disadvantages of ‘team work’? (2+2 points, p. 11)

Answer 11

advantages = synergy - supporting and learning from each other. Members can motivate and inspire one another
disadvanatges = not immediately productive. High communication effort. potential conflict

Question 12

What negative team effects of teamwork you know? (2+2 points, p. 12)

Answer 12

deterioation of individual performance by relying on others
high communication effort
potential of conflict