Creativity and problem solving

Question 1

What is meant by ‘creativity’ and why creativity is relevant for project management? (2+1 points, p. 3+4)

Answer 1

creativity is to be imaginative and create new paths.
Relevant in dealing with stakeholders, predicting risks, troubleshooting

Question 2

What 3 ‘creativity methods’ you know? Pls. explain them (very) briefly? (3+3 points, p. 7-13)

Answer 2

BRAIN STORMING spew ideas, quantity over quality, to feel inspired, then organise and rate
DELPHI METHOD - submitting question to experts which is then submitted to other experts
MIND MAPPING - structured represenation of correlations
DISNEY METHOD - need a dreamer, a critic and the realist in role play

Question 3

What is a definition of ‘problem’? (1 point, p. 14)

Answer 3

obstacles that must be overcome

Question 4

What is the ‘Ishikawa method’? What is its value or benefit? (2 points, p. 15)

Answer 4

Method to understand possible causes of a problem. it is like a fish bone - we have the problem as the head and potential causes branching off.
Value is that it gives us visual representation, identify root cause rather than just address symptoms.

Question 5

What is the ‘utility analyses? What is its value or benefit? (2 points, p. 16)

Answer 5

it is a tool for making decisions, means we can compare alternative options based on objective criteria