Module 2: BPMN Flashcards
What are events in BPMN?
Events are things that happen instantaneously and are represented by a circle
What are activities in BPMN?
Activities represent work units with a duration and are represented by rounded rectangles.
What is a sequence?
A sequence is one event followed by another
Name the two types of process modeling?
- Application system design
- Organizatoinal design
What is organizational design in process modeling?
These are businss-oriented models built to improve understanding, communication and benchmarking. The target audience includes managers, process owners, business analysts. There are no IT-aspects
What are arcs in BPMN?
Arcs are sequence flows that show which event/activity follows another one. These are represented by arrows with a full arrow-head
What are application system designs?
These models are IT-oriented and used for automation. They are built by engineers and developers and contains implementation details to be used as a BPMS.
What is a XOR-split?
This is an exclusive split, displayed as an X in the diamned. Specify condition that branch is taken.
What is a gateway in BPMN?
This means that there is a gating mechanism that allows/disallows the passage of takens through a gateway. Once the token arrives at a gateway, they can be split apart on output (split gateway) or merged together (join gateway). Displayed as diamonds with symbols in it
What is Parallel execution?
This is when activities can be performed simultaneously, in parallel, the AND gateway is used. Diamond with a + mark.
What is synchronization?
This means waiting for a number of tokens to arrive and merg them into one token.
What is a functional perspective in BPMN?
This is an indication of what activities should happen in the process
What is a control-flow perspective?
This indicates when activities should occur
What is a data perspective in BPMN?
This shows which information artifacts are required to perform an activity
What are data objects?
This is information flowing in and out of activities. Can be depicted as documents with the upper-right corner folded over.
What is a data store?
This is a place containing data objects that need to be persisted beyond the duration of a process instance. This is represented as an empty cylinder with a triple upper border. There are connected to activities through data associations.
What are resources and name and describe the two types of resources?
Resources are anyone/anything involved in the performance of a process activity.
Active resources perform activities autonomously
Passive resources are just involved in performing the activity.
What is a message flow?
Thhis represents a flow of information between two seperate resource classes (pools). They are depicted as dashed lines .
What is the difference between private processes/white box pools and public processes/black box pools?
White box pools show how effectively the seller organization participates in its part of the process
Black box pools hides how organizations actually participate in the model. Message flows must stop at edge of black box.
What is business process management?
This is overseeing how work is performed to achieve consistent outcomes and take advantage of improvement opportunities.
Name 5 common categories of business processes?
- Order-to-cash
- Quote-to-order
- Procure-to-pay
- Isue-to-resolution
- Application-to-approval
What is order-to-cash?
This process starts with the customer’s order being submitted and ends in payment. May include verification, shipment and delivery
What is quote-to-order?
The customer requests price quotes and ends with a placed order. Often for bigger purchases
What is issue-to-resolution?
This process starts with customer voicing issues and ends until issue has been resolved
What is procure-to-pay?
This starts with the determination that a product/service needs to be purchased and ends with delivery and payment.
What is application-to-approval?
This starts with request for privilage, ends with approval/denial.
Describe the business process management lifecycle?
- Process identification (process architecture)
- Process discovery (As is process)
- Process analysis
- Process redesign (To-be process model)
- Process implementation
- Process monitoring and controlling
