Chapter 1: Business Information systems in your career

Question 1

What are the business drivers of excellence?

Answer 1

1. Operational excellence
2. New products, services and business models
3. Customer & supplier intimacy
4. Improved decision-making
5. Competitive advantage by doing things above
6. Survival
7. ESG leadership

Question 2

What does IT stand for and mean?

Answer 2

IT stands for Information Technology and it is all the hard- & software needed by firms to achieve business objectives

Question 3

What is an information system?

Answer 3

It is a set of components that collect, process, and store information to support business processes

Question 4

What is information?

Answer 4

Data that have been shaped into meaningful and useful form

Question 5

What is data?

Answer 5

Streams of raw facts that have not yet been organized

Question 6

What are the four components of an information system?

Answer 6

1. Input: captures data
2. Processing: converts data into meaningful form
3. Output: transfers useful information to people who need it
4. Feedback: output that evaluates input stage

Question 7

What is information system literacy?

Answer 7

It s understanding of people and organizational dimensions, as well as technical dimensions of a system

Question 8

What is computer literacy?

Answer 8

This is a focus on knowledge of information technology

Question 9

What are business processes?

Answer 9

Logically related tasks for accomplishing work.

Question 10

What is culture?

Answer 10

These are fundamental sets of assumptions and values that have been accepted by most members and is different at each firm

Question 11

Which organizational aspects play a role in information systems?

Answer 11

1. Culture
2. Business processes

Question 12

What is computer hardware?

Answer 12

This is the physical equipment used for input, processing etc. Consists of pc’s, various input, output and storage devices and networking devices

Question 13

What is computer software?

Answer 13

These are preprogrammed instructions that operate hardware

Question 14

What is data management technology?

Answer 14

Software governing data on physical storage media

Question 15

What are networking and telecommunications technology?

Answer 15

These technologies transfer data from one physical location to another.

Network links multiple computers to share data

Question 16

What are intranets?

Answer 16

Internal corporate networks build on Internet technology

Question 17

What are int

Question 18

What are extranets?

Answer 18

Intranets extended to authorized users outside organization (clients, suppliers etc.)

Question 19

What is IT infrastructure?

Answer 19

This provides a platform that information systems can be build on

Question 19

What is the Internet of Things (IoT)?

Answer 19

This is a network of physical objectives with technologies to exchange data with other devices over the internet

Question 20

What is Big Data?

Answer 20

These are large data sets of stuctured and unstructured data too complex to analyze using traditional methods

Question 21

What is cloud computing?

Answer 21

Centralized system for managing data across Internet using remote computer centers

Question 22

What is change management?

Answer 22

techniques to succesfully bring about change

Question 23

What is critical thinking?

Answer 23

Waiting with judgment and listening to different perspectives and alternatives first.