Module 13 - Liability

Question 1

According to the APCO Public Safety Telecommunicator 1 textbook, the typical standard used in deciding liability cases is what a “reasonable and prudent person” would do in a different set of circumstances.
A. True
B. False

Answer 1

B. False

Question 2

According to the APCO Public Safety Telecommunicator 1 textbook, to prove negligence, the injured party must show:

A. That the defendant had a legal duty to the injured party
B. That the actions taken (or failure to act) were negligent, not what a reasonable, prudent
personwould have done and
C. That the damage or injury was caused by the negligence
D. All of the above

Answer 2

D. All of the above

Question 3

According to the APCO Public Safety Telecommunicator 1 textbook, the level of duty owed by one person to another, generally based on what a reasonable person would do in a similar situation is:

A. Standard of Care
B. Standard of Comfort
C. Ministerial Duty
D. Ministerial Liability

Answer 3

A. Standard of Care

Question 4

According to the APCO Public Safety Telecommunicator 1 textbook, indirect legal responsibility, such as the liability of an employer for the actions or inactions of an employee, which may apply to supervisors or other agency personnel is called:

A. Criminal Liability
B. Disciplinary Liability
C. Vicarious Liability
D. Punitive Liability

Answer 4

C. Vicarious Liability

Question 5

According to the APCO Public Safety Telecommunicator 1 textbook, actions done where there is no hard and fast rule as to the course of conduct one must or must not take is called:

A. Ministerial Duty
B. Discretionary Duty
C. Obligatory Duty
D. Standard of Care

Answer 5

B. Discretionary Duty

Question 6

According to the APCO Public Safety Telecommunicator 1 textbook, actions done/taken under the authority of a supervisor or following Standard Operating Procedures in which there is no occasion to use judgment or discretion is called:

A. Standard of Care
B. Standard of Comfort
C. Ministerial Duty
D. Ministerial Liability

Answer 6

C. Ministerial Duty

Question 7

According to the APCO Public Safety Telecommunicator 1 textbook, failure to keep work related confidentiality could result in:

A. Civil charges against the PSAP
B. Civil charges against the telecommunicator
C. Criminal charges against the telecommunicator
D. All of the above

Answer 7

D. All of the above

Question 8

According to the APCO Public Safety Telecommunicator 1 textbook, evaluating, preventing, eliminating or mitigating exposure to adverse circumstances, such as personal injury, damage or destruction of property, financial losses, interruption of operations and other liability exposures
is known as:

A. Mistake Management
B. Negligence Management
C. Risk Management
D. Operations Management

Answer 8

C. Risk Management