Mod 13 Ethics & Professional Conduct (14 questions) Flashcards
1) Which of the following is NOT a value on which the Code of Ethics and Professional Conduct is based?
a. Confidentiality
b. Fairness
c. Honesty
d. Respect
a. Confidentiality
Confidentiality is not one of the four values on which the code was based, although it is a standard. Responsibility is the fourth value.
2) If the vendor with whom you are negotiating has developed a win‐lose attitude what should you do?
a. Consider another vendor from the bidder conference
b. Negotiate in good faith
c. Reevaluate the contract terms
d. Disclose the problem to your manager
b. Negotiate in good faith
The Code of Ethics and Professional Conduct requires that you negotiate in good faith and mutual cooperation, even if the person with whom you are negotiating has developed a win‐lose attitude.
3) If a person is close‐minded and unable to look beyond his or her own ethnic perspective, then that person experiences
a. Cultural diversity
b. Ethnocentrism
c. Tolerance
d. Professionalism
b. Ethnocentrism
Ethnocentrism refers to the tendency to see the world from one’s own ethnic perspective and not understand that there are alternative worldviews.
4) How does the code define honest?
a. Our duty to show a high regard for ourselves, others, and the resources entrusted to us
b. Our duty to understand the truth and act in a truthful manner both in our communications and in our conduct
c. Our duty to take ownership for the decisions we make or fail to make, the actions we take or fail to take, and the consequences that result
d. Our duty to make decisions and act impartially and objectively
b. Our duty to understand the truth and act in a truthful manner both in our communications and in our conduct
Honesty involves seeking to understand truth, being truthful in communications and in conduct, providing accurate information in a timely manner, making commitments and promises in good faith, and creating an environment in which others feel safe to tell the truth.
5) Which of the following does NOT entail taking responsibility?
a. Making decisions and taking actions based on the best interest of society
b. Doing what you say you will do
c. Distributing proprietary or confidential information
d. Upholding the PMI code and holding others accountable to it
c. Distributing proprietary or confidential information
Correct. Being responsible involves protecting proprietary or confidential information that has been entrusted to us.
6) Not withholding information that would make a statement misleading is part of the
a. Honesty mandatory standards
b. Fairness aspirational standards
c. Respect mandatory standards
d. Responsibility aspirational standards
a. Honesty mandatory standards
The honesty mandatory standards of Code of Ethics and Professional Conduct state: We do not engage in or condone behavior that is designed to deceive others, including but not limited to, making misleading or false statements, stating half‐truths, providing information out of context or withholding information that, if known, would render our statements as misleading or incomplete.
7) Which of the following best describes responsibility?
a. Being accountable for decisions one makes or does not make
b. Fulfilling commitments one undertakes
c. Accepting assignments consistent with one’s background
d. Upholding the PMI Code of Ethics and Professional Conduct
a. Being accountable for decisions one makes or does not make
Responsibility is defined as: Our duty to take ownership for the decisions we make or fail to make, the actions we take or fail to take, and the consequences that result.
8) Trust, confidence, and performance excellence due to the fostering of mutual cooperation are qualities that exist in an environment of
a. Fairness
b. Honesty
c. Respect
d. Responsibility
c. Respect
An environment of respect engenders trust, confidence, and performance excellence by fostering mutual cooperation—an environment where diverse perspectives and views are encouraged and valued.
9) After completing your most recent project, you compiled a white paper discussing the improvement ideas you discovered during the project execution and monitoring and control processes. You shared the white paper with some of your associates at a business conference and the president of one of the local companies asked to present it at their corporate headquarters. He offered you $500 to do so. What should you do regarding this offer?
a. Accept it and request that your project team be present.
b. Do not accept it if the report contains sensitive information.
c. Accept it. You did the work and authored the paper.
d. Do not accept it because it was done on company time.
d. Do not accept it because it was done on company time.
The best answer choice is D. Based on the PMI Code of Ethics and Professional Conduct, it would be inappropriate to accept payment for work that was done on your company’s time.
10) What does the PMI Code of Ethics and Professional Conduct describe?
a. Mandatory and aspirational behaviors for the role of a project manager
b. The single most ethical way to approach project management and one’s role as a project manager
c. The various ways in which stakeholders act unethically and unprofessionally toward their project managers
d. Disciplinary methods that project managers can use to manage unethical and unprofessional stakeholders
a. Mandatory and aspirational behaviors for the role of a project manager
The code describes the mandatory and aspirational behaviors for our roles as project managers.
11) You are managing a project with an international team. A few of your team members are from India, and some of your American team members have complained that the team members from India seem a bit arrogant. As the project manager, how should you handle this complaint?
a. Tell your American team members to ignore the arrogance
b. Tell your Indian team members to quit being so arrogant
c. Provide cultural training for all team members
d. Ignore the complaint
c. Provide cultural training for all team members
The best answer choice is C. Cultural diversity is to be expected in international project teams. The best option for handling it effectively is to provide cultural training for all team members.
12) You have assembled your project team and you are holding your kickoff meeting. During this meeting you work with your team to create a document that will define how conflicts will be resolved and how decisions will be made. Which of the following ethics standards does this document illustrate?
a. Respect
b. Fairness
c. Responsibility
d. Honesty
b. Fairness
The best answer choice is B because this document demonstrates the ethical standard of fairness because the decision‐making process is transparent and communicated to everyone.
13) If a person has a responsibility to two competing people or organizations, then that person is displaying
a. A conflict of interest
b. A legal responsibility
c. An instance of favoritism
d. An ethical responsibility
a. A conflict of interest
A conflict of interest arises when a practitioner of project management is faced with making a decision or doing some act that will benefit the practitioner or another person or organization to which the practitioner owes a duty of loyalty, and at the same time will harm another person or organization to which the practitioner owes a similar duty of loyalty.
14) Conduct that is free from competing selfishness, bias, and partiality is
a. Respectful
b. Responsible
c. Honest
d. Fair
d. Fair
Fairness involves making decisions and acting impartially and objectively. Conduct must be free from competing self‐interest, prejudice, and favoritism.
