Methods of delivering oral health messages Flashcards
1
Q
Good communication between dental team + pts
A
is critical in giving oral hygiene methods. Can be both verbal & non-verbal & different methods can be used for different patients
2
Q
Talking
A
face to face or via telephone
3
Q
Written explanations
A
to reiterate verbal info
4
Q
Information leaflets
A
can be read & discussed
5
Q
Body language
A
should be open + friendly
6
Q
Eye contact
A
maintaining eye contact shows assertiveness
7
Q
Facial expressions
A
should be friendly
8
Q
Body positioning
A
sitting is more attentive than standing
9
Q
Touching
A
sometimes used to reinforce points, although not acceptable, should only be used where there is a friendly + well established rapport
