Communication

Question 1

Good communication

Answer 1

between dental team + patients is crucial if they are to take an active role in managing their own oral health

Question 2

Why is it important

Answer 2

necessity for consent given for trt, but also leads to an understanding between all parties, especially if pt is unsure about trt options or even refuses

Question 3

Dependent on

Answer 3

the dental team showing good communication skills + is important for dental nurses as pts often prefer to discuss matters with them rather than the dentist

Question 4

Communication means:

Answer 4

to give or exchange info - this means verbally + non verbal

Question 5

Patients whose first language is not English:

Answer 5

could present challenges - family member or friend should be encouraged to attend + act as an interpreter. If valid consent cannot be given for trt + pt doesn’t understand the language being spoken

Question 6

Cultural differences

Answer 6

dental staff should be aware of these between ethnic groups + accept + deal in an appropriate manner

Question 7

Questions to ask:

Answer 7

do they need direct advice with one to one?, are there factors involved that prevent them from achieving good OH? (disability, or habits)
is the cause of their poor OH a dietary issue? such as high sugars or acid intake

Question 8

Questions to ask:

Answer 8

are the simply disinterested in their OH or are they unaware they have a problem?
are general health factors involved that either exacerbate or cause OH problems? or do they override their OH problems?
Are there barriers to good communication?