Management Flashcards
what is management?
act of coordinating the efforts of people to accomplish desired goals and objectives using available resources efficiently and effectively
what are the 4 forms of communication?
verbal, non-verbal, written, listening
what can breakdowns in one or more of the 4 forms of communications lead to?
confusion and mistakes
Administrative level of management
determines the long term vision for an organization, the overarching plan, and pulls together resources needed. Final authority for an organization
Executive or middle level management
gives advice to the administrative or top level management, execute the plan made by top level management, and focus on execution and communication in short-term plans
Supervisory or lower level management
regularly report to middle level management, inform and direct the workers, and make short term plans
autocratic leadership
total control over a group
democratic leadership
allowing members of the group to share and con tribute ideas
laissez-faire leadership
giving group members the freedom to make their own decisions
situational leadership
selecting a style that fits a particular situation
vision statement
where an organization would like to go
mission statement
what an organization does, and often should work towards the vision statement
