M3S2 Training and Development Flashcards
HR professionals need to train and develop employees because:
Enhance skills and knowledge, leading to increased productivity.
Improve morale and job satisfaction, lower turnover rates.
Culture of continuous improvement and innovation within the organization.
Well-prepared to adapt to changes in technology and industry trends.
Grooming future leaders and promoting career growth.
Cost savings by reducing texternal hires and recruitment.
Four Stages of Employee Training
Employee Orientation
In-house Training
Mentoring
External
8 Types of Trainings
TQSSPTMS
Technical training
Quality training
Skills training
Soft skills training
professional training
Team training
managerial training
Safety training
essential for employees to grasp the technological aspects of their roles
in-house and external approaches, ensuring effective utilization of technology, even when transitioning to new tools across the entire organization.
Technical training
essential in production-oriented businesses. It teaches employees how to prevent, detect, and eliminate subpar items. This knowledge empowers them to uphold quality standards, crucial for distinguishing products in a competitive market.
can be both in-house and external
Quality training
which covers communication, etiquette, and interpersonal skills, is essential for jobs involving customer interactions.
HR and managers to provide training, either in-house or externally.
Soft skills training
focuses on providing employees with the practical abilities required to perform their specific job tasks effectively. For instance, it includes teaching administrative assistants how to answer phones or training salespeople to assess customer needs and assist them in making purchasing decisions.
conducted in-house and may involve mentorship.
Skills training
Training for certain professions necessitate ongoing -Being and keeping up with the trend.
professional training
foster unity within a team by promoting interaction and relationship building.
This is especially valuable after organizational restructuring, during the integration of new team members, or following a merger or acquisition to help teams adapt and work effectively together.
Team training
employees are considered for promotions within an organization, they often undergo this training
managerial training
essential for protecting employees from work-related injuries, especially in organizations handling hazardous materials.
Safety training
Seven Training Delivery Methods
MOBJJVW
On-the-job Training
Mentor Training
Brown Bag Lunches
Web-based Training
Job Shadowing
Job Swapping
Vestibule Training
Involves experienced employees or supervisors
teaching specific job skills to a new employee.
On-the-job Training
Pairs a more experienced employee with a less
experienced one, allowing the latter to learn and
develop skills under the guidance of the former.
Mentor Training
Training is delivered via online platforms or courses, allowing employees to learn at their own pace, often using multimedia materials and quizzes.
Web-based Training
