Lesson 1 - Chapter 5: Troubleshooting Display and Projector Issues

Question 1

To fix video problems quickly, you should divide video problems into what 2 groups?

Answer 1

1. Monitor, projector, or integrated display
2. Display adapter hardware or its driver

Question 2

To simplify the troubleshooting process, what 3 parts should you view it as?

Answer 2

1. common monitor problems
2. external adjustments
3. internal adjustments

Question 3

What is a dead pixel?

Answer 3

a pixel that never lights up

Question 4

What is a lit pixel?

Answer 4

a pixel stuck on pure white

Question 5

What is a stuck pixel?

Answer 5

a pixel stuck on a certain color

Question 6

What are artifacts?

Answer 6

strange symbols or pixel patterns

Question 7

What might an incompatible driver trigger?

Answer 7

BSoD

(then you’d restart into Safe Mode and fix driver issue by uninstalling)

Question 8

Why does the vast majority of display problems turn out to be software related?

Answer 8

Because display adapter hardware (video cards, integrated adapters) rarely goes bad

Question 9

Video cards are pretty durable but have 2 components that go bad. What are they?

Answer 9

1. The fan
2. The RAM

(if either go out, they show the same error of bizarre screen outputs and display freeze)

Question 10

If you start getting a display issue, what should you do first?

Answer 10

Reboot into Safe Mode to see if the problem clears up and if it does, it’s not a hardware problem