Lecture 6 Flashcards
What is a team
a distinguishable set of two or more people who interact dynamically, interdependently and adaptively towards a common and valued goal/objective/mission. Each member has been assigned a specific role or function
What is a core team
formed to accomplish a specific goal
what is a contingency team
formed for emergent or specific events
What are the 5 dysfunctions of a team
- absence of trust
- fear of conflict
- lack of commitment
- avoidance of accountability
- inattention to results
What are the advantages of tall organisations
more opportunities for promotions
staff gain more support from their line manager
there is a higher degree of supervision as each line manager has a limited number of people they are responsible for
What are the disadvantages of tall organisations
many levels of hierarchy
span of control is narrow
chain of command is long making communication slower
longer lines of communication
can be expensive due to high wages
What are the advantages of flat organizations
few levels of hierarchy
lines of communication are short
staff working in flat management structure can be empowered to work independently
What are the disadvantages of flat organizations
wide span of control means tasks mush be delegated
less promotion opportunities
What are the 4 steps of team formation
- forming
- storming
- norming
- performing
What happens during the forming stage
ambiguity and confusion
team members may not want to work together
guarded, superficial, impersonal communication
What is the role of the leader during the forming stage
encourage talking, discussion and sharing
What happens during the storming stage
conflict and rebellion about tasks assigned
power plays
frustration at lack of progress
overwhelmed, doubt and defensiveness
MOST DIFFICULT STAGE
What is the role of the leader during the storming stage
manage differences of opinion and promote collaboration
resolve power issues and authority
allow team members to play multiple, different roles
establish rules to guide team behavior
What is the norming stage
accept team and individuality of members
open communication
establish procedures and communication patterns
team cohesion and common spirit/goals
What is the role of the leader during the norming stage
encourage continued open communication and collaboration
