Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

S&A 414 > Lecture 3 > Flashcards

Lecture 3 Flashcards

1
Q

How do effective managers promote admirable organizational attributes

A

differentiate their organizations from competitors
bolster recruitment efforts
enhance organizational pride among current employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Why is belonging in the workplace important

A

impacts job satisfaction, self-esteem, performance and wellbeing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What do employees experiencing belonging uncertainty

A

worry about being treated negatively based on a stereotype
experience isolation and pressure to assimilate
hesitancy to participate
important tie to equity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are some actions that an employee that feels included might take

A

more comfortable asking for help
take risks
fosters innovative mindsets
open communication
increased persistence through challenges
bouncing back after failure
reduced employee turnover

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is psychological safety

A

belief that you won’t be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are the 4 stages of psychological safety

A
  1. inclusion safety
  2. learner safety
  3. contributor safety
  4. challenger safety
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is inclusion safety

A

satisfies the basic human need to connect and belong
you feel safe and accepted

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is learner safety

A

you feel safe to exchange in the learning process by asking questions, giving and receiving feedback, experimenting, and making mistakes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is contributor safety

A

satisfies the need to make a difference
you feel safe using your skills and abilities to make a meaningful contribution

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is challenger safety

A

feel safe to speak up and challenge the the status quo when you think there’s an opportunity to change or improve

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are the 8 steps toward creating more psychological safety at work

A
  1. make psychological safety an explicit priority
  2. facilitate everyone speaking up
  3. Establish norms for how failure is handled
  4. Create space for new ideas
  5. Embrace productive conflict
  6. pay close attention and look for patterns
  7. make an intentional effort to promote dialogue
  8. Celebrate wins
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is organizational commitment

A

emotional attachment and acceptance of an organization’s goals and values

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are the 4 elements of employee engagement

A
  1. emotional commitment
  2. discretionary effort
  3. rational commitment
  4. intent to stay
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the employee value proposition (EVP)

A

what an employer offers employees in exchange for their effort and commitment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What are the 5 key components of EVP

A

affiliation
work content
career
benefits
compensation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is the affiliation

A

feeling of belonging to an admirable organization that shares one’s values

17
Q

What are strategies to improve affiliation

A
  1. emphasize a distinctive organizational mission
  2. communicate a compelling vision
  3. be explicit about organizational values
  4. create a culture of inclusion
  5. create a safe work environment
  6. focus on fairness
  7. create opportunities for employees to connect with others inside and outside the workplace
18
Q

What is work content

A

satisfaction that comes from the work one does

19
Q

What are some strategies to improve work content

A
  1. ensure a match between employees and their jobs
  2. link work efforts to organization mission
  3. offer autonomy
  4. provide regular feedback
  5. provide resources and infrastructure required for success
20
Q

What is the definition of career

A

long term opportunities for development and advancement in the organization

21
Q

What are some strategies to improve career

A
  1. offer employment for the long term
  2. promote from within
  3. create opportunities to grow and develop
22
Q

What is the definition of benefits

A

programs the support health, wellness, work-life integration, financial security

23
Q

What are some strategies to improve benefits

A
  1. support employees’ work-life balance
  2. offer an array of benefit options to meet employee’s different needs and life stages
  3. demonstrate a commitment to employee wellness
  4. communicate the value of benefit changes
24
Q

What is the definition of compensation

A

direct financial rewards

25
Q

What are some strategies to improve compensation

A
  1. develop and communicate a compensation philosophy
  2. use pay strategically
  3. pay attention to top performers
  4. pay attention to pay processes

S&A 414 (12 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions