Lecture 10

Question 1

How is leadership different from management

Answer 1

leadership is about coping with change and management is coping with complexity

Question 2

What are the categories of leadership

Answer 2

formal leadership and informal leadership

Question 3

What is formal leadership

Answer 3

formal power and authority bestowed through organization

Question 4

What is informal leadership

Answer 4

create and articulate compelling visions of the future to achieve success, but do so without the power and authority granted to formal leaders
*may have more influence than formal leaders

Question 5

What are the 3 origins of authority

Answer 5

traditional: associated with custom/tradition
bureaucratic: based on rules or established laws
charismatic: based on power of persuasion and personal magnetism

Question 6

What are the sources of power

Answer 6

reward: based on ability to provide material/non-material inducements to followers
legitimate: based on followers’ perceptions that leader has right to lead
expert: based on individual’s knowledge/expertise and follower perception
referent: based on personal charm/appeal and followers’ desire to emulate
coercive: based on ability to threaten/punish followers

Question 7

What is emotional intelligence

Answer 7

ability of a person to perceive, assimilate, understand, and manage his/her emotions

Question 8

What are the 5 components of emotional intelligence

Answer 8

self-awareness
self-regulation
motivation
empathy
social skill

Question 9

What are the 4 types of followers

Answer 9

sheep
“yes” people
effective followers
alienated followers

Question 10

What are the traits of ‘sheep’

Answer 10

passive/dependent
uncritical thinking
lack initiative
do not play an active role
simply comply with any order given

Question 11

What are the traits of ‘yes people’

Answer 11

active/dependent
uncritical thinking
readily carry out directions uncritically
dangerous if orders contradict standards

Question 12

what are the traits of ‘alienated followers’

Answer 12

passive/independent
critical thinking
unresolved problems/issues in an organization
criticize, but little to no feedback

Question 13

what are the traits of ‘effective followers’

Answer 13

active/independent
critical thinking
solution-oriented
collaborative
reflect on goals of the organization
not hesitant to bring concerns to leader

Question 14

What are the 6 behavioral leadership styles

Answer 14

affiliative
autocratic
democratic
laissez-faire
transformational
servant

Question 15

What are the problems with behavioral theories

Answer 15

no one style of leadership works in every situation
leadership styles can change throughout your life as you acquire more knowledge, skill and experience
leadership styles depends on the situation in which you find yourself in

Question 16

What are the 3 measures the hersey’s situational leadership model is based on

Answer 16

task orientation behavior
relationship orientation
follower readiness or maturity

Question 17

What is task orientation behavior

Answer 17

the degree of engaging in one-way communication to explain what tasks to do

Question 18

what is relationship orientation behavior

Answer 18

degree of engaging in two-way communication. providing emotional support and using facilitative efforts to generate change

Question 19

What is follower readiness or maturity

Answer 19

degree of an individual’s readiness to accept responsibility for a task and performance of task at acceptable levels

Question 20

What are some ways to develop your leadership potential

Answer 20

learn to be a good follower
pursue leadership roles within community organizations
volunteer for leadership roles within professional organizations
find a mentor
ask for difficult assignments
stay informed
observe others
read about leaders
take leadership tests and inventories
develop emotional intelligence
do not wait to be ready