Lecture 4 Flashcards
What is an organization
a group of individuals working to reach some common goal
What are the 4 behaviors of compassionate leaders
- start with self-compassion
- prioritize psychological safety
- expand understanding of others
- take meaningful action
What are the 3 components of organizational structure
- differentiation: degree to which organizational subunits are dissimilar
- formalization: degree to which jobs in the organization are standardized
- centralization: degree to which decision-making is concentrated at a single point in the organization
What is horizontal differentiation
degree to which organizational subunits are dissimilar
What is vertical differentiation
depth of an organizational hierarchy (i.e. chain of command)
What is spatial differentiation
degree to which the location of an organization’s units is in one place or spread across several locations
Formalization is the presence of…
rules: behavior subjected to organizational control
procedural specifications: following organizationally defined techniques when dealing with situations
technical competence: universal standards are used in personnel selection and advancement
impersonality: how organization members and outsiders are treated without regard to individual qualities
What is a highly formalized job
a job in which an employee has little discretion regarding when and how the job is completed
What is division of labor
dividing work tasks into specific areas
What is organizational behavior
systematic and scientific analysis of individuals, groups, and organizations to understand, predict and affect human behavior to improve performance of individuals
What is the difference between organizational climate and culture
climate is the psychological atmosphere of the organization where the culture is the shared meaning held by members that distinguish one organization from another
