Lecture 5 (Groups & teams) Flashcards
Group meaning
2+ people who come together to achieve objectives
2 types of groups
Informal and formal
Social identity theory
social behaviour will want a person to change their behaviour while in a group
In-group and Out-group definition
In-group: people of the same group
Out-group: everyone outside of the group
Compliance effect
groups affect their member’s behaviour
Conversion effect
individual can influence the majority (Groups)
Role perception meaning
ur view on how we are supposed to act in a certain situation
Role expectation
others’ belief on how we should act in a certain situation
Psychological contract
an unwritten agreement between employer and employee that establishes mutual expectations
Role conflict
difficulty in complying with different roles within the same domain of life
Interrole conflict
opposing expectations of different groups, we are members of
Conformity meaning
changing our behavior or belief due to real or imagined group pressure
The Hawthorne effect
individuals behave differently when being observed
Status meaning
a socially defined position or rank given to groups or their members by others (Formal or social)
Sources of status:
power, ability to contribute to group’s goals. personal characteristics
What status people are more likely to deviate from norms
High status people are more likely to deviate from norms when group social identity is low, able to resist conformity, improves performance up to a point
Optimal group sizes
Generating ideas - Big groups
Doing something productive - small groups
Social loafing meaning
someone does a bit of work but not as much as expected
Cohesiveness meaning
shared bond driving group members to work together and to stay in the group
Diversity layers
Surface level diversity (gender, race)
Deeper level (values, opinions)
Functional (skills, abilities)
What are the group decision making techniques
interacting groups
brainstorming
nominal group technique
Groupthink meaning
group pressure for conformity prevent group members to critically appraise unusual, minority or unpopular views
Groupshift (group polarization) meaning
individuals tend to exaggerate their initial positions when discussing a set of alternatives to arrive to a solution
Ostracism meaning
ignoring and excluding an individual from the group (thratens fundamental need to belong)
Deindividuation meaning
loosened self-awareness and self-monitoring leading to impulsive and antisocial acts
4 team types
Problem solving teams
Self-managed teams
Cross functional teams
Virtual teams
Problem solving teams: member quantity and traits
5-12 members from the same department, regular meetings, address quality standards
Self-managing teams: member quantity and traits
10-15 members, interdependent task, may spend time to get “on the same page”
Cross functional teams meaning and member traits
employees from similar hierarchical level, different work areas, within or between organizations, difficult to manage
Virtual teams: member traits
geographically dispersed members, Use technology to communicate, highly skilled workforce
