Lecture 5 (Groups & teams)

Question 1

Group meaning

Answer 1

2+ people who come together to achieve objectives

Question 2

2 types of groups

Answer 2

Informal and formal

Question 3

Social identity theory

Answer 3

social behaviour will want a person to change their behaviour while in a group

Question 4

In-group and Out-group definition

Answer 4

In-group: people of the same group

Out-group: everyone outside of the group

Question 5

Compliance effect

Answer 5

groups affect their member’s behaviour

Question 6

Conversion effect

Answer 6

individual can influence the majority (Groups)

Question 7

Role perception meaning

Answer 7

ur view on how we are supposed to act in a certain situation

Question 8

Role expectation

Answer 8

others’ belief on how we should act in a certain situation

Question 9

Psychological contract

Answer 9

an unwritten agreement between employer and employee that establishes mutual expectations

Question 10

Role conflict

Answer 10

difficulty in complying with different roles within the same domain of life

Question 11

Interrole conflict

Answer 11

opposing expectations of different groups, we are members of

Question 12

Conformity meaning

Answer 12

changing our behavior or belief due to real or imagined group pressure

Question 13

The Hawthorne effect

Answer 13

individuals behave differently when being observed

Question 14

Status meaning

Answer 14

a socially defined position or rank given to groups or their members by others (Formal or social)

Question 15

Sources of status:

Answer 15

power, ability to contribute to group’s goals. personal characteristics

Question 16

What status people are more likely to deviate from norms

Answer 16

High status people are more likely to deviate from norms when group social identity is low, able to resist conformity, improves performance up to a point

Question 17

Optimal group sizes

Answer 17

Generating ideas - Big groups

Doing something productive - small groups

Question 18

Social loafing meaning

Answer 18

someone does a bit of work but not as much as expected

Question 19

Cohesiveness meaning

Answer 19

shared bond driving group members to work together and to stay in the group

Question 20

Diversity layers

Answer 20

Surface level diversity (gender, race)

Deeper level (values, opinions)

Functional (skills, abilities)

Question 21

What are the group decision making techniques

Answer 21

interacting groups

brainstorming

nominal group technique

Question 22

Groupthink meaning

Answer 22

group pressure for conformity prevent group members to critically appraise unusual, minority or unpopular views

Question 23

Groupshift (group polarization) meaning

Answer 23

individuals tend to exaggerate their initial positions when discussing a set of alternatives to arrive to a solution

Question 24

Ostracism meaning

Answer 24

ignoring and excluding an individual from the group (thratens fundamental need to belong)

Question 25

Deindividuation meaning

Answer 25

loosened self-awareness and self-monitoring leading to impulsive and antisocial acts

Question 26

4 team types

Answer 26

Problem solving teams

Self-managed teams

Cross functional teams

Virtual teams

Question 27

Problem solving teams: member quantity and traits

Answer 27

5-12 members from the same department, regular meetings, address quality standards

Question 28

Self-managing teams: member quantity and traits

Answer 28

10-15 members, interdependent task, may spend time to get “on the same page”

Question 29

Cross functional teams meaning and member traits

Answer 29

employees from similar hierarchical level, different work areas, within or between organizations, difficult to manage

Question 30

Virtual teams: member traits

Answer 30

geographically dispersed members, Use technology to communicate, highly skilled workforce