Lecture 10 (Organizational structure) Flashcards

1
Q

What does organizational structure define

A

Organizational structure defines how job tasks are divided, grouped, and coordinated.

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2
Q

Division of labour meaning

A

Division of labour refers to how each person in an organization performs a distinct operation. This
has proven to desperately increase production output

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3
Q

Departmentalization meaning and by what categorized

A

Departmentalization refers to how jobs are grouped within an organization. This can be done by:
- Function
- Products or services
- Geographical area

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4
Q

The Chain of command meaning

A

who reports to whom

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5
Q

Authority meaning

A

Authority is the formal right to give orders
within the chain of command.
Generally speaking, the longer the chain of command is, the slower implementation can occur

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6
Q

Unity of command meaning

A

Unity of command is when a person should have only one superior. If not, ambiguity and power struggles may result.

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7
Q

Span of control meaning

A

Span of control is another coordination device that tackles how the organization is controlled

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8
Q

What are narrow spans of control

A

Narrow spans of control:
- Are expensive (more managerial levels)
- Make upward vertical communication more complex
- Overly tight supervision has negative effects on employee attitudes and behavior

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9
Q

What are wide spans of control

A

typically are more efficient, less managerial levels

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10
Q

Centralization of authority pros cons

A

Centralized:

Top makes all decisions
- Information overload
- Large distance -> Alienation
+Local knowledge distributed

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11
Q

Decentralization of authority pros cons

A

Decentralized:

Local managers make decisions
-“Island mentality”
+Better and detailed knowledge
+Close to the action and to those affected

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12
Q

Formalization meaning

A

Formalization means standardization and control through:
- Explicit job descriptions
- Organizational rules
- Procedures
- Protocols

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13
Q

Simple structure of organizational structure characteristics

A
  • Low degree of specialization & departmentalization,
  • Relatively wide span of control possible,
  • Highly centralized: One decision maker
  • Little formalization
  • Fast, flexible
  • Inexpensive to operate
  • Risky: all depends on one person
  • Inadequate for growth
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14
Q

Types of organizational structure

A
  • Simple structure
  • Bureaucracy
  • Matrix structure
  • Virtual design
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15
Q

Organic organizational design

A

-Flat hierarchy
-Informal
-Decentralized
-Innovation strategy
-Small organizational size
-Nonroutine technology
-Scarce, dynamic, complex environment

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16
Q

Mechanistic organizational design

A

-Tall hierarchy
- Formal
- Centralized
- Cost-minimization strategy
- Large organizational size
- Routine technology
- Abundant, stable, simple environment

17
Q

Bureaucracy organizational structure characteristics

A
  • routine tasks
  • specialization
  • strict rules and regulations
  • tasks grouped into units
  • centralized authority
  • narrow spans of control
  • Decision making that follows the chain of command
18
Q

Matrix structure organizational structure characteristics

A
  • Combined functional and product departmentalization
  • Facilitates coordination with complex and interdependent activities
  • 2 bosses
  • Fosters power struggles
  • Can be stressful work environment
19
Q

Virtual design organizational structure characteristics

A
  • Flexible
  • Cost efficient: No buildings, little overhead
  • Loose social relationships
  • Continuous change
20
Q

Island mentality meaning

A

isolated communities perceiving themselves as exceptional or superior to the rest