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Careers in Psychology > Lecture 14 - Government and Civil Service > Flashcards

Lecture 14 - Government and Civil Service Flashcards

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1
Q

What does Parliament consist of?

A
  • the House of Commons and the House of Lords
  • role is to oversee what the government is doing, debate issues, and pass laws
  • it is separate to the government
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2
Q

What ares of the government can civil servants work in?

A
  • Ministerial Government Departments = led by cabinet ministers + decide on policy within their respective areas
  • Non-ministerial Departments = led by senior civil servants + have a regulatory function
  • Executive Agencies = part of government departments which implement the policies decided upon
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3
Q

What are non-departmental bodies?

A
  • independent organisations that are directly accountable to ministers and who deliver specific functions on behalf of certain departments
  • people working in such departments are public servants rather than civil servants because these are independent organisations
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4
Q

Civil service jobs?

A
  • civil servants are politically impartial
  • they help to deliver government policies
  • there are many different roles available
  • they are accountable to the public
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5
Q

Role of a civil service administrator/ officer?

A
  • involve’s taking on service delivery and/or administrative support responsibilities
  • nature of the position can of course vary significantly depending upon the department they are based within
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6
Q

Responsibilities of a civil service administrator?

A
  • handle enquiries promptly and efficiently
  • follow up enquiries with service users and handle complaints
  • ensure information is shared with relevant stakeholders
  • carry out research
  • manage an operational case load
  • maintain and input information into databases
  • undertake a range of general administrative tasks
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7
Q

Salary of a civil service administrator?

A
  • entry level = £22,440
  • higher level = £25,300 to £33,000
  • senior = £70,000
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8
Q

Working hours of a civil service administrator?

A
  • regular office working hours
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9
Q

Skills needed to be a civil service administrator?

A
  • organisational and administrative skills
  • excellent oral and written communication skills
  • customer service skills
  • the ability to work well in a team
  • attention to detail
  • a flexible approach to work
  • numeracy skills
  • general IT skills
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10
Q

What is the role of a civil service project support officer?

A
  • help and support project and portfolio managers into delivering projects on time
  • important skills = curiosity, time management, communication
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11
Q

What is the role of a commercial lead (government role)?

A
  • HQ role
  • includes contracting, recruitment + evaluations
  • important skills = being able to work with others, listening to others, reading and comprehension, analytic skills
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12
Q

Role of a government social research officer?

A
  • supports the development, implementation, review and evaluation of government policy
  • involves conducting research to investigate the attitudes or experiences of the population with respect to specific issues, and the findings can then be used to inform decisions about public policy
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13
Q

Responsibilities of a government social research officer?

A
  • work on a range of research projects
  • draft research specifications
  • agree the terms of reference for research
  • ensure that research is conducted within a set time frame to meet policy requirements
  • ensure quality control of research
  • provide information and analysis on a policy issue and its development
  • respond to external and internal research enquiries
  • explain complex ideas and findings in a way that can be easily understood
  • keep up to date with developments in policy and social issues
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14
Q

Salary of a government social research officer?

A

£45,000 to £55,000 can be achieved after four to five years in the role

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15
Q

Working hours of a government social research officer?

A

full time is from 9am-5:30

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16
Q

Skills needed to be a government social research officer?

A
  • strong research and numerical skills
  • knowledge and experience of using statistical theory and techniques
  • a high level of knowledge in the use of database software and specialist packages,
  • strong communication and interpersonal skills
  • a high level of motivation and initiative
17
Q

Internships?

A
  • there are a couple of diversity internships available within the Civil Service, focused on recruiting ethnic minority students
  • this includes the Summer Diversity Internship Programme for penultimate year undergraduates, which is a paid placement lasting 6-9 weeks
18
Q

Graduate schemes?

A
  • The Civil Service Fast Stream is a graduate scheme for those interested in pursuing a management career
  • Typically the scheme provides successful applicants with the opportunity to get on-the-job experience, alongside mentoring and career path advice
19
Q

What is the role of local government?

A
  • includes county, district, borough and city councils, as well as local authorities and National Parks
  • they are responsible for the provision of vital services in a specified geographical region
20
Q

Local government officer responsibilities?

A
  • help in the formulation, planning and monitoring of policies and procedures
  • coordinate the implementation of council decisions
  • provide support and guidance to the elected workforce
  • manage and evaluate projects
  • prepare and manage contracts
  • organise and collect data for external inspections
  • develop and promote a policy and performance framework
21
Q

Salary of a local government officer?

A
  • typical starting salaries is around £17,500 to £20,000
  • with experience, salaries can reach £22,000 to £38,000
22
Q

Working hours of a local government officer?

A

34-35 hours a week

23
Q

Skills needed to be a local government officer?

A
  • excellent written and spoken communication skills
  • customer service skills
  • organisation and planning skills
  • negotiation skills
  • analytical skills
  • general administration and IT skills
  • the ability to work well as part of a team
  • commitment to local government
24
Q

Training?

A
  • The National Graduate Development Programme (NGDP) is a graduate scheme for those wanting to work in a leadership role in local government
  • Those on the programme conduct placements with a host local authority and complete a national training programme

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