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Practical Business Knowledge > Leadership and Team Management > Flashcards

Leadership and Team Management Flashcards

1
Q

What is the definition of leadership?

A

Leadership is the ability to influence and guide individuals or groups towards achieving goals.

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2
Q

True or False: A good leader must always have followers.

A

True

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3
Q

Fill in the blank: __________ leadership focuses on establishing clear goals and objectives.

A

Goal-oriented

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4
Q

What are the three main styles of leadership?

A

Autocratic, democratic, and laissez-faire.

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5
Q

Which leadership style involves making decisions unilaterally?

A

Autocratic leadership.

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6
Q

What is democratic leadership?

A

A leadership style that encourages group participation and input in decision-making.

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7
Q

True or False: Laissez-faire leaders provide minimal direction to their team.

A

True

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8
Q

What does emotional intelligence in leadership refer to?

A

The ability to recognize, understand, and manage one’s own emotions and the emotions of others.

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9
Q

Multiple Choice: Which of the following is NOT a characteristic of effective leadership? A) Communication B) Inflexibility C) Integrity D) Vision

A

B) Inflexibility

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10
Q

What is the purpose of team management?

A

To coordinate and oversee the work of a group to achieve common goals.

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11
Q

Fill in the blank: __________ is the process of influencing others to achieve objectives.

A

Motivation

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12
Q

What role does feedback play in team management?

A

Feedback helps improve performance and fosters a culture of open communication.

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13
Q

True or False: All team members should have the same skill set for effective team management.

A

False

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14
Q

What is a key benefit of diversity in a team?

A

Diversity brings different perspectives and ideas, enhancing creativity and problem-solving.

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15
Q

Multiple Choice: Which of the following is a common team management tool? A) SWOT Analysis B) Maslow’s Hierarchy of Needs C) Gantt Chart D) All of the above

A

D) All of the above

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16
Q

What is conflict resolution in team management?

A

The process of resolving disagreements and conflicts among team members.

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17
Q

Fill in the blank: __________ leadership involves inspiring and motivating team members.

A

Transformational

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18
Q

What is the difference between a leader and a manager?

A

A leader inspires and motivates, while a manager focuses on planning and organizing.

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19
Q

True or False: Delegation is an important skill for effective team management.

A

True

20
Q

What is the role of a team facilitator?

A

To guide discussions and help the team reach consensus.

21
Q

Multiple Choice: Which of the following is a sign of a dysfunctional team? A) High morale B) Frequent conflict C) Open communication D) Clear goals

A

B) Frequent conflict

22
Q

What is the significance of setting clear goals in team management?

A

Clear goals provide direction and help align team efforts towards a common purpose.

23
Q

Fill in the blank: __________ is the process of evaluating team performance against set objectives.

A

Performance appraisal

24
Q

What are team norms?

A

Unwritten rules and expectations that govern team behavior and interactions.

25
Q

True or False: Team cohesion can enhance performance and productivity.

A

True

26
Q

What is a vision statement?

A

A declaration of an organization’s long-term goals and aspirations.

27
Q

Multiple Choice: Which leadership style is best suited for creative teams? A) Autocratic B) Democratic C) Laissez-faire D) All of the above

A

C) Laissez-faire

28
Q

What role does trust play in team management?

A

Trust fosters collaboration and open communication among team members.

29
Q

Fill in the blank: __________ leadership emphasizes the importance of ethical behavior and values.

A

Servant

30
Q

What is the purpose of a team charter?

A

To outline the team’s objectives, roles, and responsibilities.

31
Q

True or False: Effective communication is essential for successful leadership.

A

True

32
Q

What is the importance of recognition in team management?

A

Recognition boosts morale and encourages continued high performance.

33
Q

Multiple Choice: Which of the following is NOT a method of conflict resolution? A) Compromise B) Avoidance C) Confrontation D) Collaboration

A

C) Confrontation

34
Q

What does it mean to empower team members?

A

To give team members the authority and confidence to make decisions.

35
Q

Fill in the blank: __________ is the practice of aligning team activities with organizational goals.

A

Strategic planning

36
Q

What is the role of a mentor in team development?

A

To provide guidance, support, and knowledge to less experienced team members.

37
Q

True or False: Team building activities are unnecessary for established teams.

A

False

38
Q

What is situational leadership?

A

A leadership style that adapts based on the needs of the team and the situation.

39
Q

Multiple Choice: Which of the following is a key component of effective team communication? A) Active listening B) Monologue C) Ignoring feedback D) None of the above

A

A) Active listening

40
Q

What is the purpose of team roles?

A

To define responsibilities and ensure that tasks are completed efficiently.

41
Q

Fill in the blank: __________ feedback is constructive and aimed at improving performance.

A

Positive

42
Q

What is the significance of a SWOT analysis in team management?

A

It helps identify strengths, weaknesses, opportunities, and threats related to team performance.

43
Q

True or False: Leaders should avoid taking responsibility for their team’s failures.

A

False

44
Q

What is the impact of poor leadership on a team?

A

It can lead to low morale, decreased productivity, and high turnover rates.

45
Q

Multiple Choice: Which of the following is a common challenge in team management? A) Clear communication B) Conflicting personalities C) Shared goals D) Trust

A

B) Conflicting personalities

Practical Business Knowledge (13 decks)

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