labman g4 communication

Question 1

a process of exchange of facts, ideas, opinions

Answer 1

Communication

Question 2

the path through which information flows from sender to receiver

Answer 2

Channel of Communication

Question 3

it refers to official communication taking place in the organization

Answer 3

Formal Organization

Question 4

it refers to flow of information from higher level (superior) to lower level (subordinate)

Answer 4

Downward Communication

Question 5

it refers to flow of information from lower level (subordinate) to higher level (superior)

Answer 5

Upward Communication

Question 6

it refers to flow of information between people of different departments working at the same level

Answer 6

Horizontal Communication

Question 7

it refers to flow of information between persons holding different levels of authority in different departments

Answer 7

Diagonal Communication

Question 8

it refers to the communication that takes place without following the formal line of communication

Answer 8

Informal Communication

Question 9

using speech to share information with other people

Answer 9

Verbal Communication

Question 10

exchanging information face-to-face without using speech

Answer 10

Nonverbal Communication

Question 11

uses aids such as graphs and charts to communicate information to people

Answer 11

Visual Communication

Question 12

process of exchange of information, ideas and feelings between two or more people through verbal or non-verbal methods

Answer 12

Interpersonal Communication

Question 13

it means exchanging information with others using words and numbers

Answer 13

Written Communication

Question 14

a crucial communication skill that involves not just hearing but also actively processing and understanding the information

Answer 14

Listening Communication

Question 15

it can result in confusion which can lead to incorrect information being conveyed

Answer 15

Barriers to Communication

Question 16

It is also known as language barriers. it is caused due to improper communication between the sender and the receiver

Answer 16

Semantic Barriers

Question 17

it plays an important role in interpersonal communication as the state of the mind of the sender or the receiver

Answer 17

Psychological Barriers

Question 18

it is caused due to the structure, rules and regulations present in the organisation

Answer 18

Organisation Barriers

Question 19

arise due to lack of similarities among the different cultures across the world

Answer 19

Cultural Barriers

Question 20

arise due to certain factors like faulty equipment, noise, closed doors and cabins

Answer 20

Physical Barriers

Question 21

it arise when a sender or the receiver of the communication is not in a position to express or receive the message with clarity

Answer 21

Physiological Barriers

Question 22

a sense that allows you to perceive sound; physical process

Answer 22

Hearing

Question 23

active mental process; attempts to make meaning of what we hear

Answer 23

Listening

Question 24

The process of communication is started

Answer 24

The Sender

Question 25

the information, idea, or feeling the sender wants to convey to the receiver

Answer 25

The Message

Question 26

it is a process by which the sender translates their thoughts or ideas into a message

Answer 26

Encoding

Question 27

it is the medium through which the message is transmitted from the sender to the receiver

Answer 27

The Channel

Question 28

decodes, interprets, and responds to the message of the sender

Answer 28

The Receiver

Question 29

it is the process by which the receiver interprets or makes sense of the message

Answer 29

Decoding

Question 30

It is reaction or response of the receiver

Answer 30

The Feedback

Question 31

anything that stops a receiver from fully comprehending a message

Answer 31

The Noise

Question 32

one’s emotions helps leaders respond constructively to situations

Answer 32

Recognizing and Managing

Question 33

it is the key for understanding team members perspectives and needs

Answer 33

Empathy

Question 34

Leaders should listen first, speak second

Answer 34

Active Listening

Question 35

Being open and honest builds trust and reduces misunderstandings

Answer 35

Transparency

Question 36

Understanding and managing emotions for better interpersonal communication

Answer 36

Emotional Intelligence

Question 37

Using simple, direct language to convey information

Answer 37

Clear Verbal Communication

Question 38

Maintaining eye contact, positive body language. and appropriate facial expressions

Answer 38

Non-verbal Cues