L1 - Diversity, Inclusion and Teamworking L1

Question 1

Benefit of Teams

Answer 1

Collaboration between teams on a project,
maximises its success.
It is important to be able to work with different teams, people and environments.
Team members should be selected and appointed based on relevant experience rather than anything else

Question 2

Roles; Client Team;

Answer 2

Architect Architect (possibly interior / landscape architect),
M&E,
Civil and Structural Engineers,
Principal Designer,
Quantity Surveyor
Contract Admin / PM

Question 3

Contractor Team;

Answer 3

Site Manager,
Contract Manager,
Design Coordinator,
Commercial Manager/QS

Question 4

Meetings; 1. Internal 2. External

Answer 4

1. Workload, Project Review.
2. Site, Client, Progress meetings.
   Effective meetings resolve issues on projects.
   Good minute taking provides clarity on what has been agreed or disagreed and and action to be taken to resolve the issue.

Question 5

Teamwork;

Answer 5

A group of individuals working together
to successfully deliver a key task or outcome.

Question 6

Strong Team;

Answer 6

Good communication,
clear roles and responsibilities,
clear project scope
execution plan

Question 7

Benefits of a strong team;

Answer 7

break down workload,
varied knowledge/opinions,
collaboration

Question 8

Inclusive communications,

Answer 8

cc’ing on project
Project database
Sector meetings
Office intranet
UK intranet
Global intranet

Question 9

Formal communication processes within the team –

Answer 9

Instruction under contract
Architect,
C&S,
M&E,
H&S,
Main Con. affected

Question 10

RACI (Responsible, accountable, consulted and informed) matrix –

Answer 10

Being clear who is responsible and accountable for what.
Monthly progress meetings as a minimum enable all project parties to be informed of changes and give them an opportunity to advise on how their respective discipline may be impacted.

Question 11

Project Team Appointment;

Answer 11

Phone call/meeting to discuss project requirements,
previous experience/CV,
request fee proposal,
gain 2+ additional quotes,
negotiate if required,
PI certificate,
appointment docs

Question 12

Legislation on selecting project teams –

Answer 12

Appropriate PI levels and
EL & PL cover

Question 13

Communicating with other team members;

Answer 13

On UPS I worked on a traditional contract with a high level of change.
I worked with an immediate QS/PM team as well as AECOM design team and also had to regularly meet with the client and contractor to agree and report on change.

Question 14

Relationships with other team members –

Answer 14

Always best have positive,
friendly relationships with other team members.
Be clear on what your responsibilities are on the projects well as team members.

Question 15

Collaborative working

Answer 15

Wrexham project –
Main contractor having cashflow issues.
Could have created an adversarial relationship and been critical of their performance under the contract.
However, a collaborative / supportive approach was adopted as believed would lead to best outcome for all project stakeholders.

Question 16

How partnering and collaborative working affected the team –

Answer 16

Empowerment and
transparency by sharing issues with the project team

Question 17

Strategic alliance -

Answer 17

e.g. Uber & Spotify (Complementary relationship with two companies not competing) e.g. Framework agreement – mutually beneficial for council and select consultants
e.g. Pain/Gain NEC option (risk shared between two parties)

Question 18

Supply chain management

Answer 18

Advance payments by client entering into agreement between supplier, contractor and client.
Anticipating lead times,
advanced design to facilitate early decisions to enable material procurement.

Question 19

Equality

Answer 19

Race Relations Act.
Sex Discrimination Act.
Disability Act.
Equal Pay Act.

Question 20

The importance and business value of diversity in a team

Answer 20

Inclusive of population
e.g. no group are excluded
Demonstrates forward thinking and collaborative approach

Question 21

Internal diversity and inclusion polices

Answer 21

People first policy;
Continually improve working environment to make everyone feel comfortable.
Faith rooms.
Level access.

Question 22

Non-discrimination or anti-harassment in the workplace

Answer 22

Discrimination accusations can be anonymously submitted.
E.g. age,
race,
religion,
disability

Question 23

Knowledge of Unconscious bias (context of inclusion)

Answer 23

Focus is on output of job role nothing else.
E.g. Working from home mum –
not essential to come into office if output is as required