kotter theory Flashcards
1
Q
aims of kotter
A
focus on employee experience and clear communications rather than just the implementation of change
requires all stages
2
Q
8 steps of kotter
A
1.Increase urgency: by motivate/engage staff.
2.Build the team by selecting the right people and skills.
3.Develop the vision
4.Communicate often and consistently for employee buy in
5.Empower action
6.Create short-term wins
7.Don’t let up
8.Make change stick
3
Q
advantages of kotter
A
structured and clear
sustainability of change
proven to be successful
4
Q
disadvantages of kotter
A
too simple may not be good for complicated change
limit employee participation