Keeping on Track Flashcards
Review the __________ for information needed to appropriately engage stakeholders.
Stakeholder Register
Accurate self-assessment includes knowing __________.
Emotional Triggers
What does the “SMART” acronym stand for?
- Specific
- Measurable
- Achievable
- Relevant
- Time-bound
Incorporate multiple viewpoints. Enable cooperative attitudes and open dialogue to reach consensus and commitment.
Collaborate / Problem Solve
Pursue your viewpoint at the expense of others. Offer only win/lose solutions.
Force / Direct
The amount of money needed to complete the project.
Estimate to Complete (ETC)
A __________ is an event or condition that causes stoppages.
Blocker
Using the project schedule to track performance over time.
Bar Charts (Gantt)
In agile projects, the __________ facilitates conflict resolution while the __________ is enpowered to resolve conflicts.
PM / Team
An __________ is a blocker that prevents the team from achieving its objectives.
Obstacle
Tracking cost and effort performance against a planned value.
Earned Value
What is a measure of schedule efficiency expressed as the ratio of earned value to planned value?
Schedule Performance Index
* SPI = EV/PV *
SPI above 1 = ahead of schedule
SPI of 1 = on schedule
SPI less than 1 = behind schedule
__________ are tangible, consumable items that are given as a result of reaching a specific outcome or achievement.
Rewards
Use the __________ approach and style that best suits the situation and the stakeholders.
Leadership
Emotional awareness is knowing __________ and being conscious of __________ and __________.
Feelings
Values / Goals
Pulling cards to various stages as they are worked on. Physical or electronic boards can track work as it progresses across various stages or categories.
Scrum/Agile/Kanban Boards
__________ are various measurements to track quality deliverables, defects, and acceptable output.
Quality Metrics
__________ should be appropriate to the stakeholder’s engagement in the project.
Meetings
Producing fresh ideas, innovative answers, embracing new approaches, and looking for novel ideas.
Innovation
Measurement of the team’s work that has moved from one stage to another stage over a certain time.
Throughput Metrics
The realized cost incurred for the work performed on an activity during a specific time period.
Actual Cost (AC)
__________ is a measure of the cost efficiency of budgeted resources expressed as the ratio of earned value to actual cost.
Cost Performance Index
* CPI = EV/AC *
CPI above 1 = under budget
CPI of 1 = on budget
CPI less than 1 = over budget
The term for how well you know your own emotions.
Self-Awareness
What is the authorized budget assigned to scheduled work?
Planned Value (PV)
A classification model that groups stakeholders on the basis of their level of authority, their immediate needs, and how appropriate their involvement is in terms of the project.
Salience Model
An __________ references conditions that slow down or hinder progress.
Impediment
__________ is the measurement of total output from an iteration to attempt to predict future iteration outputs.
Velocity
A document that records the team values, agreements, and operating guidelines as well as establishing clear expectations regarding accebtable behavior by project team members.
Team Charter
A set metric used to evaluate a team’s performance against the project vision and objectives.
KPI
What are the (3) variables involved in EVM?
- PV
- EV
- AC
__________ is a methodology that combines scope, schedule, and resource measurements to assess project performance and progress.
EVM
A __________ is a barrier that should be able to be moved, avoided, or overcome.
Obstacle
What is a tool that groups stakeholders on the basis of their levels of authority and interest in the project?
Power / Interest Grid
Emphasize area of agreement. Concede position to maintain harmony and relationships.
Smooth / Accommodate
__________ is a measure of schedule performance expressed as the difference between the earned value and the planned value.
Schedule Variance
* SV = EV - PV *
Postive SV = ahead of schedule
Zero = on schedule
Negative SV = behind schedule
A project document including the identification, assessment, and classification of project stakeholders.
Stakeholder Register
__________ is the current projected final cost of the project.
Estimate at Completion (EAC)
Identifies the strategies and actions required to promote productive involvement of stakeholders in project or program decision making and execution.
Stakeholder Engagement Plan
Search for solutions that bring some degree of satisfaction to everyone. Temporarily or partially resolve the conflict through compromise.
Compromise / Reconcile
__________ is an intangible, experiential event which is given as a result of the recipient’s behavior rather than outcome.
Recognition
What are the (5) team development stages?
- Forming
- Storming
- Norming
- Performing
- Adjourning
This is a lean enterprise technique used to document, analyze, and improve the flow of information or materials required to produce a product or service for a customer.
Value Stream Map
Measurement of work that has progressed all the way from plan to completed or delivered.
Cycle Time
A type of leadership (commonly used in Agile) which encourages the self-definition, self-discovery, and self-awareness of team members by listening, coaching, and providing an environment which allows them to grow.
Servant Leadership
The amount of budget deficit or surplus at a given point in time, expressed as the difference between the earned value and the actual cost.
Cost Variance
* CV = EV - AC *
Postive CV = under budget
Zero = on budget
Negative CV = over budget
__________ is the measure of work performed expressed in terms of the budget authorized for that work.
Earned Value (EV)
Handling changing events in a flexible way and handling numerous demands and changing priorites.
Adaptability
Retreat from conflict situation. Postpone the issue.
Withdrawal / Avoid
The PM heavily influences the __________ and __________ of conflict.
Direction / Handling
__________ involves remaining cool under pressure.
Self-Control
The term for how well you can regulate your own emotions.
Self-Regulation
