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PMP Flash Cards by Knowledge Area > Keeping on Track > Flashcards

Keeping on Track Flashcards

1
Q

Review the __________ for information needed to appropriately engage stakeholders.

A

Stakeholder Register

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2
Q

Accurate self-assessment includes knowing __________.

A

Emotional Triggers

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3
Q

What does the “SMART” acronym stand for?

A
  • Specific
  • Measurable
  • Achievable
  • Relevant
  • Time-bound
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4
Q

Incorporate multiple viewpoints. Enable cooperative attitudes and open dialogue to reach consensus and commitment.

A

Collaborate / Problem Solve

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5
Q

Pursue your viewpoint at the expense of others. Offer only win/lose solutions.

A

Force / DIrect

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6
Q

The amount of money needed to complete the project.

A

Estimate to Complete (ETC)

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7
Q

A __________ is an event or condition that causes stoppages.

A

Blocker

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8
Q

Using the project schedule to track performance over time.

A

Bar Charts (Gantt)

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9
Q

In agile projects, the __________ facilitates conflict resolution while the __________ is enpowered to resolve conflicts.

A

PM / Team

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10
Q

An __________ is an obstacle that prevents the team from achieving its objectives.

A

Obstacle

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11
Q

Tracking cost and effort performance against a planned value.

A

Earned Value

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12
Q

What is a measure of schedule efficiency expressed as the ratio of earned value to planned value?

A

Schedule Performance Index

* SPI = EV/PV *

SPI above 1 = ahead of schedule

SPI of 1 = on schedule

SPI less than 1 = behind schedule

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13
Q

__________ are tangible, consumable items that are given as a result of reaching a specific outcome or achievement.

A

Rewards

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14
Q

Use the __________ approach and style that best suits the situation and the stakeholders.

A

Leadership

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15
Q

Emotional awareness is knowing __________ and being conscious of __________ and __________.

A

Feelings

Values / Goals

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16
Q

Pulling cards to various stages as they are worked on. Physical or electronic boards can track work as it progresses across various stages or categories.

A

Scrum/Agile/Kanban Boards

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17
Q

__________ are various measurements to track quality deliverables, defects, and acceptable output.

A

Quality Metrics

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18
Q

__________ should be appropriate to the stakeholder’s engagement in the project.

A

Meetings

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19
Q

Producing fresh ideas, innovative answers, embracing new approaches, and looking for novel ideas.

A

Innovation

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20
Q

Measurement of the team’s work that has moved from one stage to another stage over a certain time.

A

Throughput Metrics

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21
Q

The realized cost incurred for the work performed on an activity during a specific time period.

A

Actual Cost (AC)

22
Q

__________ is a measure of the cost efficiency of budgeted resources expressed as the ratio of earned value to actual cost.

A

Cost Performance Index

* CPI = EV/AC *

CPI above 1 = under budget

CPI of 1 = on budget

CPI less than 1 = over budget

23
Q

The term for how well you know your own emotions.

A

Self-Awareness

24
Q

What is the authorized budget assigned to scheduled work?

A

Planned Value (PV)

25
Q

A classification model that groups stakeholders on the basis of their level of authority, their immediate needs, and how appropriate their involvement is in terms of the project.

A

Salience Model

26
Q

An __________ references conditions that slow down or hinder progress.

A

Impediment

27
Q

__________ is the measurement of total output from an iteration to attempt to predict future iteration outputs.

A

Velocity

28
Q

A document that records the team values, agreements, and operating guidelines as well as establishing clear expectations regarding accebtable behavior by project team members.

A

Team Charter

29
Q

A set metric used to evaluate a team’s performance against the project vision and objectives.

A

KPI

30
Q

What are the (3) variables involved in EVM?

A
  • PV
  • EV
  • AC
31
Q

__________ is a methodology that combines scope, schedule, and resource measurements to assess project performance and progress.

A

EVM

32
Q

A __________ is a barrier that should be able to be moved, avoided, or overcome.

A

Obstacle

33
Q

What is a tool that groups stakeholders on the basis of their levels of authority and interest in the project?

A

Power / Interest Grid

34
Q

Emphasize area of agreement. Concede position to maintain harmony and relationships.

A

Smooth / Accommodate

35
Q

__________ is a measure of schedule performance expressed as the difference between the earned value and the planned value.

A

Schedule Variance

* SV = EV - PV *

Postive SV = ahead of schedule

Zero = on schedule

Negative SV = behind schedule

36
Q

A project document including the identification, assessment, and classification of project stakeholders.

A

Stakeholder Register

37
Q

__________ is the current projected final cost of the project.

A

Estimate at Completion (EAC)

38
Q

Identifies the strategies and actions required to promote productive involvement of stakeholders in project or program decision making and execution.

A

Stakeholder Engagement Plan

39
Q

Search for solutions that bring some degree of satisfaction to everyone. Temporarily or partially resolve the conflict through compromise.

A

Compromise / Reconcile

40
Q

__________ is an intangible, experiential event which is given as a result of the recipient’s behavior rather than outcome.

A

Recognition

41
Q

What are the (5) team development stages?

A
  • Forming
  • Storming
  • Norming
  • Performing
  • Adjourning
42
Q

This is a lean enterprise technique used to document, analyze, and improve the flow of information or materials required to produce a product or service for a customer.

A

Value Stream Map

43
Q

Measurement of work that has progressed all the way from plan to completed or delivered.

A

Cycle Time

44
Q

A type of leadership (commonly used in Agile) which encourages the self-definition, self-discovery, and self-awareness of team members by listening, coaching, and providing an environment which allows them to grow.

A

Servant Leadership

45
Q

The amount of budget deficit or surplus at a given point in time, expressed as the difference between the earned value and the actual cost.

A

Cost Variance

* CV = EV - AC *

Postive CV = under budget

Zero = on budget

Negative CV = over budget

46
Q

__________ is the measure of work performed expressed in terms of the budget authorized for that work.

A

Earned Value (EV)

47
Q

Handling changing events in a flexible way and handling numerous demands and changing priorites.

A

Adaptability

48
Q

Retreat from conflict situation. Postpone the issue.

A

Withdrawal / Avoid

49
Q

The PM heavily influences the __________ and __________ of conflict.

A

Direction / Handling

50
Q

__________ involves remaining cool under pressure.

A

Self-Control

51
Q

The term for how well you can regulate your own emotions.

A

Self-Regulation

PMP Flash Cards by Knowledge Area (15 decks)

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