Creating the Team Flashcards
What provides a technique for measuring the efficacy of training?
Baselining
An experienced team member coaching a less experienced team member.
Mentoring
Focus on collaboration and team norms before focusing too much on __________.
Tools
What are some key items that a project charter details?
- Project purpose
- Objectives and success criteria
- High-level requirements
- Inclusions, exclusions, deliverables
- Overall project risk
- Pre-approved financial resources
- Key stakeholders list
- Exit criteria
- Assigned PM and authority level
- Name and authority of the project sponsor
A good team charter includes:
- Shared values
- Guidelines for team communications and use of tools
- How the team makes decisions
- How the team resolves conflicts
- How and when the team meets
- Other team agreements - shared hours, improvement activities
Using a relative measure for the level of difficulty or complexity of a feature, individuals assign story points, which are numbers in the Fibonacci sequence.
Story Pointing
A project document used to record knowledge gained during a project so that it can be used in the current project and entered into the lessons learned repository.
Lessons Learned Register
A decision-making process used by a group to reach a decision that everyone can support.
Consensus
__________ is an Extreme Programming (XP) technique that describes a common vision of how a program works. They should be simple and non-technical.
Metaphors
What tools can be used to promote visibilty and collaboration on project work?
- Gantt charts
- Kanban boards
Tasks should be identified, planned, and managed as much as possible by the __________.
Team Members
Negotiations for the exact parameters of a contract are generally driven by this person?
Procurement Manager
The project plans that are developed should describe stakeholders and the planned __________ model.
Engagement
What is a RACI chart?
A responsiblity assignment matrix that defines the involvement of stakeholders in project activities.
What plan is the training plan a part of?
Resource Management Plan
When a __________ is produced, each of the relevant tasks and assignees is identifed, tracked, and managed.
WBS Dictionary
As part of the schedule and budget, consider the __________ associated to training the project team.
Costs
In a __________, tasks to produce the deliverables are identified, preferably by the team members who will be performing the work.
WBS
List of identifed stakeholders should be reviewed and modified as __________ __________ throughout the project.
Changes occur
A desired end-state - a set of objectives and outcomes.
Vision
What are some items that a vision statement may include?
- Product or solution description
- Intended users of the solution
- Key desired objectives
- Differentiators from competitive approaches
- Key features and benefits
What type of analysis can be performed to identify missing knowledge, skills, or required attributes?
Gap analysis
__________ is ultimately measured by the ability to perform the work needed.
Training
Identifying stakeholders tends to happen as the __________ is being developed.
Project Charter
What tool can be used to understand team competencies and skills and can detail project threats?
SWOT Analysis
During brainstorming, a __________ works with the team to identify a series of potential solutions to a given problem.
Facilitator
A document that enables the team to establish its values, agreements, and practices as it performs its work together.
Team charter
What communcates the intent and vision of the project?
Project Overview Statement
The Tuckman Ladder of Team Development lists (5) stages. What are they?
- Forming
- Storming
- Norming
- Performing
- Adjourning
When should training be done?
As close to the point of solution as possible
Identifies working days, shifts, and when specific resources are made available to the project.
Resource Calendar
What are the basic needs of a virtual team?
- A shared goal
- A clear purpose
- Clarity on roles and expectations
What type of teams invest in becoming more cross-functional?
Agile
Who is responsible for re-prioritizing the backlog as stories or requirements change?
Product Owner
What document is used to determine when resources are available and to identify key resource attributes such as skills and experience levels?
Resource Calendar
Groups of people with a shared goal who fulfill their roles with little or no time spent meeting face to face.
Virtual Team
An individual, group, or organization that may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project, programs, or portfolio.
Stakeholder
What is the first aspect of developing and executing a training plan?
Identifying the required competencies
What is a technique that is used to explain an overarching solution? It should describe aspects of a solution in the same way a marketer might describe product features and benefits on a box.
Product Box Exercise
What document should include team communication expectations?
Team Charter
A contract between a service provider and the end user that describes the level of service expected from the service provider.
Service Level Agreement (SLA)
__________ focuses on building individual skills to be used in the present. _________ helps develop well-rounded individuals for the future.
Training / Mentoring
Who should facilitate the creation of an initial team communication plan?
The PM
In a traditional approach, use a __________ to assign work to team members.
WBS
What are (4) prioritization techniques that can be used to determine objectives?
- Kano Model
- MoSCoW (MSCW) Analysis
- Paired Comparison Analysis
- 100 Points Method
A good __________ often provides ways that a team can improve its communication, collaboration, and use of visibility tools.
Retrospective
What are some of the benefits of communication between internal/external team members?
- Collaboration between stakeholders
- Effective expectations management
What are (2) calendar tools that can assist virtual teams?
- Shared calendars
- Timeboxed meetings
A document issued by the project sponsor/initiator that formally authorizes the existence of a project and provides the PM with the authority to apply organizational resources to project activities.
Project Charter
For times when __________ is not possible, it is helpful to have an agreed upon approach in advance.
Consensus
How team members are rewarded and recognized.
Recognition Plan
In an Agile approach, self-organizing teams assess the __________ __________ and determine who will do the work.
Work requirements
What is a unit-less estimation technique that Agile project typically use?
Story-Points
Clear expectations regarding the code of conduct for team members.
Ground rules
What are some pre-assigment tools that a PM can utilize?
- Attitudinal surveys
- Specific assessments
- Structured interviews
- Ability tests
- Focus groups
Avoid __________ caused by a single resource having a required skill.
Single-points-of-failure
A set of individuals who support the PM in performing the work of the project to achieve its objectives.
Project Team
A timeboxed iteration in Scrum.
Sprint
What document notates the team ground rules?
Team charter
An ordered list of user-centric requirements that a team maintains for a product.
Product Backlog
What are some items that teams might negotiate?
- Roles and responsibilities
- Priorities
- Assignments
- Deliverables
When developing a team charter, the team should determine methods for facilitating knowledge sharing, including:
- Frequency of updates
- Version control
- Supporting tools and the agreed upon approach to their utilization
The Resource Management Plan includes:
- Identification of resources
- Acquisition of resources
- Roles and Responsibilities
- Roles
- Authority
- Responsibility
- Competence
- Project organization chart
- Training strategies
- Recognition plan
- Physical resources (equipment)
What are the (4) main tenets of PMI’s Code of Ethics?
- Responsibility
- Respect
- Fairness
- Honesty
An activity in which team members acquire new or enhanced skills, knowledge, or attitudes.
Training
Who should perform the estimating tasks?
The people doing the work
What is the Agile equivalent of lessons learned?
Retrospective
When should the PM establish expected behaviors?
At the beginning of a project
True/False - It is more important to focus on individual accomplishments.
False - Focus on shared commitments
A simple technique used to generate a list of ideas.
Brainstorming
A PM should create an environment that __________ __________ of the diversity and builds a climate of __________ __________.
- Takes advantage
- Mutual trust
In Agile approaches, __________ __________ can provide visibility to the project status across the stakeholder community.
Information radiators
Where is a vision statement often included?
In the project charter
Defines the project team members and their reporting relationships.
Project Organization Chart
As the project progresses, what are some documents that can reveal addtional stakeholders?
- Change logs
- Issue logs
- Requirement documents
Who identifes and tracks tasks in an Agile approach?
The team as part of iteration planning
An Agile framework for developing and sustaining complex products, with specific roles, events, and artifacts.
Scrum