Communications Flashcards
This report integrates scope, cost, and schedule measurements to assess project performance.
Earned Value Report
What is the formula for calculating communication channels?
n (n-1) / 2
* n = number of stakeholders
What are the (3) processes of Communcations Management?
- Plan Communications Management
- Manage Communications
- Monitor Communications
A key aspect of planning communications is determining the optimal __________ with which to communicate information.
Technology
__________ __________ is an agile term for highly visible displays of information.
Information Radiators
This report describes where the project currently stands in relation to the performance measurement baseline.
Status Report
This report describes what has been accomplished.
Progress Report
This report compares actual results to baselines.
Variance Report
What information can be used to determine and analyze communication requirements?
- Stakeholder register
- Stakeholder engagement plan
- Location of stakeholders
- Number of communication channels
What are the (4) communication types?
- Formal written
- Formal verbal
- Informal written
- Informal verbal
What are the (2) communication factors?
- Nonverbal - gestures, facial expressions, and body language
- Verbal - Words and phrases a sender chooses. Pitch and tone of voice.
What are the (3) components of the interactive communication model?
- The sender
- The receiver
- Confirmation that the message is understood
What are the (3) communication methods?
- Interactive communication - reciprocal and involves two or more people; a conversation
- Push communication - one-way stream of information; sender provides info to people but does not expect feedback; status report or emailed update
- Pull communication - sender places info in a central location; recipients are responsible for retrieving the info from that location
