JKO Flashcards
1
Q
focus group
A
facilitated group of 5-8 people who are asked a series of questions that focus on a particular topic
2
Q
what is a process
A
turns inputs into outputs
3
Q
unfreezing stage
A
change management phase in which the leader creates an environment that provides a version of a better future and why the current state, condition, or behaviors need to be changed
4
Q
refreezing stage
A
change management phase in which the leader institutionalizes “locks in” new behaviros and ways in which work is conducted through new polices and procedures?
5
Q
task force
A
interdisciplinary group that is charged with study and and/or implementing change
6
Q
user group
A
small group where peers discuss the change and work together to resolve issues win
7
Q
6 methods to use when people are resistant to change
A
education/communication,
participation and involvement,
faciltiation and support,
negotiation and agreement,
manipulation and cooperation,
explicit/implicit coercision
8
Q
8 steps for effective organizational change
A
- establish sense or urgency
- form a powerful guiding coalition
- create a vision
- communicate the vision
- empower others to act on your vision
- plan for/create short term wins
- consolidate improvements and produce mroe change
- insitutionalize new approaches
9
Q
model of change
A
Lwein model of change: unfreeze, moving, refreezing
10
Q
benchmarks
A
target performance marks
11
Q
“moving” (stage 2) of the Lewin model
A
Lewin model of change
- sets milestones, objectives to give staff foreseeable and reachable goals
12
Q
what should follow the implementation of change
A
implementation of change must be followed by an eval of what is working/not working
13
Q
first step to overcome resistance to change
A
to educate staff on why the change is necessary
14
Q
what is needed for ongoing process improvement
A
the organization needs to have an effective evaluation mechanism, measures, and tools
15
Q
2 most important evaluation questions
A
- what is getting in the way of patient care/customer
- what can we do about it?
16
Q
evaluation metrics
A
Outcomes: did the change reach its desired outcomes or target established duirng the planning process
time: did the change happen on time or require a course correction
cost: was it at/above/under budget
quality: impact on readiness and efficiency
customer service
learning/growth/professional develoment
17
Q
Lessons learned/evaluation
A
- problem: problem statement, why the change was necesary
- action: implementation plan, what actually took place, reasons for departure from plans
- results/measure: measures used, outcomes of change, costs, unanticipated findings, impactson departments and other orgs (quality, readiness, staff lesson, AAR)
- AAR and followup: remaining actions, actins to reinformce/maintain outcomes
- lessons learned: barriers/resistance encuntered, how barriers are delt with, howt io improve change structure/mechanisms. if apropriate,how to improve function on the team…even before change
- POC; who wrote the AAR, other key indicators associated w/change
18
Q
Nominal Group Technique
A
structured brainstorming to generate ideas/solutions
1. state the problem or issue
2. each team member silently thinks of solutions and writes them down
3. each member states one idea aloud
4. discusses each idea in turn
- the technique is very useful way to increase innovation and provide other benefits
19
Q
what needs to be provided IOT support new ideas?
A
provide resources
20
Q
how should innovation failures be treated
A
treat innovation failures as opportunities for learning
21
Q
“The Fifth Discipline”
A
systems thinking
- helps you to see patterns of complex interrelationships
22
Q
benefit of having a dialog
A
suspend your own assumptions, judgments, and self-interests so they can truly listen and understand the perspectives of others
23
Q
“It’s not in the budget”
A
how can we make it make sense to get it or cut
24
Q
“management won’t buy it”
A
what do we need to do to get their buy-in
25
"it's not for us"
what about it is for us?
26
"i'll get back to you"
what intrigues you about it right now?
27
unity of effort framework
improves ability to plan
28
4 key principles of unity of effort
- common view of the mission
- common understanding of the mission
- coordination of effort
- common measure of progress
29
what must you understand/respect IOT understand unity of effort?
to understand unity of effort, you must understand/respect that each government department/org has a different approach, culture, and degree of successes
30
consider based on the type of port a ship goes into
- civilian port caption works for local gov
- coast guard works for DOS
- navy works for DOD
- all must understand their role, mission, responsibilities
31
factors that lead to increased planning w/ other USG agencies/departments
scarce resources,
strategic guidance,
lessons learned,
national missions
32
framework
mechanism that lets government agencies visualize and preempt/resolve potential conflicts in their actions, activities, and resources IOT support a specific national strategy/policy
33
COTC
combatting transnational organizations
34
Strategy to Combat Transnational Organization Crime
- applies all elements of national power to protect citizens/national security interests from 21st century transnationla crime
35
single unifying principle to organization (when it comes tot he strategy to combat transnational organized crime)
build/balance/integrate tools of American power to combat transnational org threats to national security and urge our foreign parties to do the
36
desired end state of the Strategy to Combat Transnational Organized Crime
decreased transnatinal organized crime from a national security threat to a managable public sarety problem in teh US and strategic regions around the world
37
problem of transnational organized crime
dire implications for public health and safety, democratic institutions, and economic stability aroudn the globe
38
problem of modern criminal networks
they are expanding and diversifying their activities
39
unity of effort as a cooperative concept
communication/coordination around USG agencies towards a common goal even though not under same command structure
40
BUD/S
Basic Underwater Demolition/SEAL training
41
most famous SEAL
Admiral McRaven
- 4 start
- Commander of the US Special Operations COmmand
- oversaw the Bin Laden raid
- Change the world get out of bed
42
3D Planning Guide
Diplomacy, Development, Defense
43
Stage 1 of the 3D Guide
3D: Diplomacy, Development, Defense
- start with higher level guidance and ID stakeholders
44
Stage 2 of the 3D Guide
3D: Diplomacy, Development, Defense
- develop the common objective
- identify operational environment
- identify categories of effort (LOE and elements of national power)
45
purpose of the Unity of Effort Framework
- improve unity of effort
- increase collaborative planning, synch the DOD with other agencies
46
what can interactions between agencies (within the Unity of Effort framework) highlight
interactions between organizations can highlight
- opportunities, threats, issues, stakeholder mission priorities
47
one explicit lesson from the last few decades of conflict
the absolute necessity and share information plan and operate in concern w/our interagency and ocused planning
48
origin story of the Unity of Framework
- created when NORTHCOM realized they didn't have a US ground framework they could refer to when making the Theatre Campaign Plan. U of E helped better determine where the responsibilities lie with respect to other interagency parties
49
QDR
Quadrennial Defense Review- legislatively mandated review of the DOD strategies and priorities
- q4yrs
- DOD writes with JCOS consult
- analyzes strategic objectives, potential military threats, and sets long-term course for the DOD
50
analyzes strategic objectives, potential military threats, and sets long-term course for DOD
QDR: Quadrennial Defense Review
51
strengthens planning
planning is strengthened by the conclusion of other agencies w/resulting plans reflecting a unity of USG efforts
52
first step to developing solutions or mitigation strategy
Identification
- all stakeholders should frame a problem/issue collectively
53
logical way to convey info to other stakeholders
framework: a logical way to convey information across to stakeholders to achieve common/national objectives
- coordinates complementary efforts
54
benefits of the Unity of Effort (framework)
framework
- coordinates complementary efforts
- identifies assumptions
- Decreases: redundancies, gaps, seams, shortfalls, duplicate efforts
55
Unity of effort framework DOES NOT...
equal US policy,
interfere w/official policies of individual agencies/departments
NOT a technological tool, planning replacement, crisis action/consequence management planning technique
56
4 attributes of the Unity of Effort framework
common understanding of the situationU,
common vision/goals/objectives,
coordination of effort to ensure continued coherency,
common measure of progress and ability to change course as needed
57
tool to help understand stakeholder views
Unity of Effort Framework
- multiple purpose planning aid to increase Unity of Effort framework by setting stage for stakeholder coordination, synch, visibility, and share of information
58
agreement between stakeholders
need to know the current perspective of the situation from each other,
agree on objectives and goals,
agencies should coordiante efforts so each other's planing efforts ccan gain by the interaction for the good of the nation,
agencies need to measure their progress and be able to change COA in cause the results of their actions can't move towards the desired end state
59
what should happen by the end of Stage 2 of the Unity of Effort framework
stakeholders should have a common view
60
trigger mechanisms on a UXO
pressure, light, electricity, thermal energy, sunlight, cautery
61
what happens if a UXO gets inside
evacuate all nonessential personnel to a safer locale and notify higher command
- if rotary to transfer UXO pt, coordinate with ground air crew to avoid static discharge triggering device,
if need to move patient, keep in teh same position there were found to prevent motion from triggering the device
62
okay to use with UXO patients
- okay to use metal detector wand,
ok to do plain film Xray for UXO don't reorient pt to get it back b/c risk movement to detonate. not recommended US or CT
63
surgery on UXO patient
minimal electrocautyer, mechanical warmer, monitors, bp, infusion pumps,
use nonpowered saws/drills,
no combustible gases ewar pt
- only use necessary pressure. lay out all equpment to potentially eliminate OR tech and avoid using surg tech if possible. wear EOD bomb suit/help=met
- ANES should be away from pt but close enought o
64
how to remove EOD ordinance
remove in teh fastest way. may en-bloc resect or ambputate
- avoid twist/push forward, touch w/hands or surgical equp
- should be exposed to a degree that will allow removal ofthe object in the same orientation as in line with the body
65
steps if you find embedded UXO
- minimal staff
- decrease equipment that can trigger,
- limit pt and pause if stable to get pt gear
66
most susceptible organ if you drown
brain b/c highly metqbolic
67
when is full neuro recover post drowning rate
if over 10min drowned at normal thermics and over 40 mn if hypothermia
68
osborne waves
extra deflection at the end of QRS
69
SIPE
swimming induced p. edema
- physicially possible b/c fracturing pulmonary capillaries due to vascular stresses caused by high preload/afterload and vascular resistance due to central pooling of blood from the peripheral vasoC and diastolic disfunction
- SOB/coguh, hypoxemia
CXR= p. edema/infiltration that resolves. no pulmonary infection or water aspiration
70
factor in many drownings
alcohol
71
top 4 causes of drowning in SCUBA
- loss of buoyancy control
- entanglement
- air supply exhaustion
- medical conditoin like PE/SI, seizure, loq glucose
72
inability to resist urge to breathe
breath hold break point
73
what happens in cold water immersion
shock to the system leads to sudden gasp for air, high RR, vasoC, high HR leading to decreased strength/coordination, AMS, arrhythmias
- panic and reflexive gasp for air. inhale more water
74
what to do if cold water immersion
get out of the water. wind removes less heat than water
75
1-10-1-2 rule
control your breathing and you survive the first minute in cold water,
10 minutes for thoughtfully/carefully move before incapacitated by cold,
1hr until unresponsive b/c hypothermia
2hr before heart stops beating
76
HELP
Heat Escape Lessening Posture
- knees to chest and cross arms
77
how to get out when you fall through ice
hold onto edges of the ice,
kick feet to get horizontal, pull 3 slide/roll away. no standing
78
propensity
natural tendency to do or favor something
- eg. lower fares = people more willing to drive farther to an airport
79
The Influence of...
The Influence of Sea Power Upon History (1660-1783)
Alfred Thayer Mahn
80
territorial water
12nm from coast
81
conventionally used as the starting point for outer space
100km/62 miles above sea level
= Karman line
(outermost layer of Earth atmosphere "exosphere" extends 100km/6214 miles up)
82
Some Principles of Maritime Strategy
by Sir Julian Corbett
83
EEZ
exclusive economic sone
- 1982 UN Convention of the Law of the Sea
- a soverign state has exclusive rights regarding the exploration an use of maritime resources including energy productin from water/wind
- up to 200nm/370km out from the costal sea
84
chokepoints
Hormuz
Malacca
Sudra
Lombok,
Red/Yellow/Okhostk Seas
85
Peace of Westphalia
series of peace treaties to end the 30yrs War between Spain and Dutch/German
- defined the principles of sovereignty and equality
- Peace of Westphalia laid the foundation for modern Europe
86
importance of understanding cyber use by other countries
identify cyber-capable adversaries,
cyber stresses/fractures social/political cohesion of US and competitors
87
China's "Great Firewall"
protected critical cyber infrastructure. monitores domestic opportunities, and control flow of information within their border
88
power projection
capability to intimidate by means of force, threat of force, or actual
89
what can adversaries use to undermine trust/data integrity
adversaries undermine trust/data integrity central to advanced societies
- financial, legal, technical
90
aka shadow government
cryptocracy
91
what is a shadow government
cryptocracy
- real/actual political power resides not only with publicly elected reps but with private behind the scenes
92
how does the way politicians think differ from geopoliticians
political leaders have us think in terms of politics and options.
geopolitics teaches us to think in terms of constraints and limitations
93
thinking of geopolitics
think in terms of constraints and limitations
- adapt to changing conditions in the security environment,
manage antagonism and impose costs,
punish aggression and rollback gains of aggressors,
impose change nd enforce outcomes. (induce desired changes tot he security environment that are favorable to the United States
94
range of strategic goals suggests different level of engagement, commitment, and overall posture by the US
US could reactively manage security threats/HA/DR, and actively solve a security problem by impsoing a US preferred solution that focuses an adversary to secede to its will
95
yr of the Budapest rising
1962
96
4 military tasks Joint does against an army of competitors
1. shapes/contains: helps US adapt/cope with ghanges in the international security
2. deter/deny antagonist behavior or imposes costs on those taking aggressive actions
3. disrupt/degrade: to punish aggressive action by an adversay or force an adversary to retreat from previous gains
4. compel/destroy: impose desird chnages to the international security environment and subsequently enforce thos eoutcomes
97
Range ofstrategic goals
adapt to changing conditions,
manage antagonism and impose costs,
punish aggression and rollback gains,
impose change and enforce outcomes
98
enduring military tasks
shape/contain
deter/deny
disrupt/degrade
compel/destory
99
contexts of futufre conflict
violent ideological competition,
threatneed US territory/soverignty
antagnoistic geoplitical balance,
disrupted global commons,
contest for cyberspace
shattered and reordered regimes
100
change versus solve
US may need to manage or be compelled to cope w/security changes rather than comprehensively solve
101
shape
to emply the joint force to influence the course of events or to mitigate the negative consequnces of competitor
102
contain
to employ the joint force to check the spread of adverary influence and control or hault negative consequences of state failure
103
US and violent political action
US is neither interested in nor capable of resisting, countering, or stoppign all violent political actors in teh world but does contain/shape to prevent larger international problems
104
global influence
understand/blunt adversary use of ideas, image,s and violence to manipulate US and its allies
105
A2AD
anti-access/area denial
- military strategy to control access to and within an OE
area denial: actions and capabilities (of a shorter range) designed to limit an opposiing force's freedom of action within an operational areas
A2: movement to a theatre
AD: movement iwthin a theater
* typically a strategy used by a weaker opponent to defend agaisnt an opponent of superior skill. but stronger can also use it
106
G-RAMM
guided rocket, artillery, missile, mortar
106
manage antagonism & impose costs
deter/deny: joint force prevents/disorgernized already seized
106
extended deterrence:
to assure allies and parties and to raise the costs to adveraries who threaten critical national interests
106
key cyber projects
crate DOD cyber umbrella and cyber border control
- more comprehensive intel sharing,
national-level cyber exercises,
develop hardened networks,
reinforce coordination w/domestic law enforcement
107
handle state sponsored proxies
must forcibly disconnect these groups from their source of support
107
punish aggressors and rollback gaqins
disrupt: interrupt/impede progress of adversary initiatives (retake adversary objectives)
degradeL decrease quality/value of the capabilities and possessions of teh adversary
108
what do we need to intradict
sea, air, space, and electromagnetic spectrum
108
offensive cyber ops
offensive cyber ops will impose costs on adversaries by ID/exploiting their cyber vulnerabilities (targeted cyber denial)
and
specifically strike critical cyber infrastructure
109
impose change and enforce outcomes
compel and destroyq
110
importance of knowing about fissionable material
ops to prevent adversaries from seizing/using fissionalble materials, warheads, and CBRn
111
damage critical assets
launch facilities
economic/financial hubs
ports/naval vessels
satellites...especially places to navigate them
land based aerial strike assets
biometric capabilities
big data pattern recognition
persistent ISR to support separation fo combatants from noncombatants
112
principle of human productivity
it is easier to destroy than create
(set hours/weeks setting up dominos...fall in seconds. things burn...)
113
what is the power to hurt...
power to hurt is a bargaining power
(blackmail, extortion, kidnapping, boycott, strike, lockout, coerce votes, control bureacracy, corporal punishment, self inflicted shame/guilt, threatened law suits...)
* this is the basis for discipline, civilian/mil and to exeert obedience
114
bargaining power at the national level
power to hurt is a bargaining power...
power to hurt is a bargainign power of diplomacy (but less civilized/uglier)
deter, deny, retalliate, reprisal, terrorism, war, armistice, nuclear blackmail, regulate armament, reciproprical prision rtreaters, sururender
115
wrote "Pelponnesian War"
Thucydidies
116
controversial bombing of Gaul
1964
117
controversial bombing of N. Vietnam
1965
118
writing by Caesar
Conquest of Gaul
119
pretentious
attempting to impress by affecting greater importance, talent, culture...than actually possessed
120
what is important to understand the interplay of when looking at international/strategic studies
interplay of motives and the role of communications, understanding, compromise, and restraint
121
what does each party in diplomacy control
in diplomacy, each party somewhat controls what the other wants
0 somethings a country can keep by sheer strength, skill, ingenuity
*
but, if enough strength (based on what they have( they can forcibly repel, expel, permeate, occupy, seize, exterminate, disarm, disable, confirm/deny access directly frustrate intrustion, and attack
122
what is the most impressive attributes of a military force
the power to hurt. the military can protect ro destory things of vlaue
123
international/gov, military power to hurt
hurting, unlike forcible seizure and self-defense, isnt' unconcerned w/interest of others. measured in the suffering it will cause and the motivation of the victims to avoid it
124
contrast brute force and coercision
to be coercive, violence has to be inflicted
- taking what you want versus someone giving it to you
- fear and actual fear of assult
- actions and threats
125
when does brute force succeed
brute force succeeds when it is used byt power to hurt is more powerful when it is used in reserved
126
to exploit
to exploit (power to hurt as bargaining power), you need to know what the adversary treasures, what scares them, what behavior leads to violence inflicted
- victim has to know what is wanted and be assured of what is not wanted
pain/suffering has to appear contingent on his behavior - not threats but asurance of failure to comply will lead to avoidance of pain/loss/death if compliance
127
what does coercion require
coercion requires finding a bargain
- arrange to show doing what they want is better off
1. object is to keep criminals out of mischief by confinement - success - how many we pout behind bar
IS
goal to threaten privation success is how few go behind bards and how well the potential criminals understand the consequences
128
strategy of Mongol Gengis Khan
vanquished can bever be friends of the victors
129
purest form of hostages representing the power to hurt
hostages represent the power to hurt in its purest form. live captives can be more powerful than dead ones. that's why some choose that route
130
importance about today's weapons...
for the first time in hx, man has enough military power to eliminate his species on teh wearth with weapons agaisnt there is no conceivable diefense
131
limited war
belligents do not expend all resources at their disposal.
- may want to conserve or preserve those for other pourposes
132
epoch
instant in time chosen as the origin of a particular calendera eara
- period of time in hx/person's life. typically marked by notable events
133
what is no longer a prerequisite for hurting hte nemy
"victory is no longer a prerequisite for hurting the enemy"
134
Secretary McNamara quote about computer/pencil
"a computer does not substitute for judgement any more than a pencil substitutes for literacy. but writing w/o a pencil is of no particualr advantage"
135
DOD during Vietnam War
McNamara
136
key architect of the Vietnam War
Secretary McNamara...longest serving DOD
137
"No Cities" speech
Secretary McNamara
138
speeches by Secretary Robert McNamara
Mutual Defense
No Cities
139
what does McNamara say you might have to do to engage in evil
"in order to do good, you may have to engage in evil"
140
Secretary Mcnamara quote about rational individuals
"I want to say and this is very important. at the end we lucked out. It was luck that prevented nuclear war. Rational individuals: Kennedy was rational, Khuruschev eas rational. Castro was rational. Rational individuals came that close to total destruction of their soceities. And that danger exists today"
141
Secreatary McNamara quote about questions
"never answer the equestion that is asked of you. Answer the question that you wish had been asked of you"
142
"we see what we want to believe"
confirmation bias
- seek favor interpret recall information in a way that confirms their preexisting beliefs
143
impact of nukes
changes...speed, and control of events, sequence of events, relationship of victor to vanquished, relationship of homeland to fighting front, finality of event, early surrender...
- efficiency of nukes makes ideal for starting war b/c suddenly eliminate ability to fight back
144
what are military forces commonly expected to do
military forces are commonly expected to defend their homeland and even die "gloriously" in fitile efforts at defense
145
what is the essence of a crisis
unpredictability
146
brinksmanship
manipulating the shared risk fo war
- exploit the danger that someone may go over the edge
"chicken" = drive 2 cars at each other. who will sewerve first?
147
how a major war can start in presence of uncertainty
error
inadventure
miscalculate enemy intent/enemy reaction
random event/false alarm
steps taken w/o knowledge of steps on the other side
148
when can you find out someone's level of commitment
a gov never knows just how committed it is to an action until it has its commitments challenged
149
Zeno's tortise
motion is impossible. you have to travel an infinite amout of steps. befoer you get to each halfway point, you have to get to the halfway point.
the destination is never reached
150
The Heart of Darkness
Joseoph conrad
151
communicating effectively
projecting intentions
152
when do we get very little credit
we get very little credit for having everything under control
153
things that happened to KHruschev
Khruschev. disney kitchen display.
shoe banging at UN
154
purveyor
one who provides/supplies/sells things
155
impetuous
acting/done quickly wand without thought or care
156
response mil has to a provocatin
proportionality
157
know when sending troops
know where you are sending your best troops
158
telling a kid to not go into water...
tell a kid not to go into water and they'll sit on bank and submerge bare feed
- not get into the water. wading in water. testing you. pretty soon, you are telling him to not swim out of sight and you'll wonder where his discipline went
159
transgression
act that goes against a law, rule, or code of conduct
160
goes against laws/rule/code of conduct
transgression
161
action/remark that causes outrage or offense
afferont
162
impact of a blockade
no one dies from an initial blockade actions...comparative prassively. steady cumultative pressure.
163
threat that compel versus deter
threats that compels rather than deters often requires punihsments be administered UNTIL the act not IF
164
deterrence
sets the stage. the overert act is up to the opponent. indefinite in timing b/c oponent chooses when. the aggressor will wait...preferable forever. compellence has to be definite. we move,you have to get out of the way
