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Comcast Jeopardy Care 2016 > Jessica > Flashcards

Jessica Flashcards

1
Q

In what year did we announce our two millionth CDV customer?

A

2007

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2
Q

In what year was Comcast Cellular Communications formed?

A

1988

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3
Q

What are the 8 possible lights on the front of a Technicolor TC8706c Wireless Gateway 2 device?

A

Power

US/DS

Online

2.4ghz

5ghz

Tel1

Tel2

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Power

US/DS

Online

2.4ghz

5ghz

Tel1

Tel2

Battery

(DocID DG355)

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4
Q

What is the minimum iOS version that supports the Xfinity Home app?

A

IOS 8.0

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5
Q

What is Call Waiting?

A

When someone calls while you’re already on the phone, you’ll hear a Call Waiting tone.

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6
Q

What are 5 of the 17 countries to which you can place calls in the Carefree Minutes Latin America 300 calling plan?

A

Argentina

Bolivia

Brazil

Chile

Colombia

Costa Rica

Dominican Republic

Ecuador

ElSalvador

Guatemala

Honduras

Nicaragua

Panama

Paraguay

Peru

Uruguay

Venezuela

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7
Q

How many wifi hotspots does Xfinity have?

A

Over 18 million

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8
Q

What is the difference between a Megabyte (MB) and a Megabit (Mb)?

A

Megabyte (MB) is used to describe a file size while Megabit (Mb) is used to describe download speeds. Also, 1 Megabit (Mb) = 1/8 Megabyte (MB). (To download a 1 Megabyte (MB) file in one second, you would need a speed of 8 Mbps.

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9
Q

In reference to download speeds, what is a feature that FIOS advertises as only being available through their fiber optic network?

A

Download speeds equal to upload speeds or “Symmetrical Speeds”

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10
Q

What is the port-in timeframe for YMAX?

A

3 Days

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11
Q

What is Call Screening?

A

Call Screening allows you to create a list of up to 25 callers who will receive an announcement saying that you aren’t available.

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12
Q

What is the minimum Android version that supports the Xfinity Home app?

A

4.4 and higher

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13
Q

Which calling features are included in the Unlimited Saver voice calling plan?

A

Call Waiting

Caller ID

Caller ID with Call Waiting

Caller ID Blocking

Call Trace

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14
Q

What is the Unreturned/Damaged equipment charge for an X1 Additional Outlet Converter (includes CableCARD)?

A

$120.00

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15
Q

What is YMAX better known as?

A

Magic Jack

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16
Q

What are the 4 Android OS versions that support the Xfinity Home app

A

Froyo

Gingerbread

Honeycomb

Ice Cream Sandwich

Jelly Bean

Kit Kat

Lollipop

Marshmallow

Nougat

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17
Q

What is Speed Dial 8?

A

Instantly call friends, family and colleagues, even if you don’t remember their phone numbers. This holds up to 8 numbers.

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18
Q

What is the fastest “Symmetrical Speed” offered by FIOS?

A

500mbps

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19
Q

What is the port-in timeframe for Verizon West?

A

4 Days

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20
Q

What is the port-in timeframe for Vonage?

A

5 Days

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21
Q

What did David Sarnoff launch at the 1939 Worlds Fair in Flushing, Queens?

A

Regular TV service

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22
Q

Is same-day porting available for YMAX?

A

Yes

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23
Q

In what year did Comcast begin offering public stock and what is the ticker symbol?

A

1972 CMCSA

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24
Q

What is the Unreturned/Damaged equipment charge for an X1 Cloud DVR?

A

$200.00

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25
Q

What is the Dish version of the anyroom DVR feature?

A

The Hopper

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26
Q

To what company and in what year was Comcast Cellular sold for $1.7 billion?

A

SBC Communications of San Antonio, TX 1999

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27
Q

True or False?

While on seasonal suspend, a customer is unable to create additional users.

A

False

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28
Q

What is Call Return?

A

Automatically call the last number that called you.

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29
Q

What is the Unreturned/Damaged equipment charge for an SD DTA?

A

No Charge

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30
Q

In what year did we begin testing Day and Date, the original offering of movie releases On Demand the same day as DVD releases?

A

2006

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31
Q

How often does a Zigbee device send a heartbeat/check-in message?

A

Every 27 minutes

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32
Q

Who were two of the three starring actors in the movie The Sting and in what year did it debut?

A

Paul Newman, Robert Redford, Robert Shaw 1973

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33
Q

How many characters is an account number in order to be located in Einstein?

A

13 or 16 digits

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34
Q

What is the upload speed for Gigabit internet speed?

A

35 Mbps

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35
Q

What is the Unreturned/Damaged equipment charge for an HD Converter?

A

$120.00

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36
Q

What was the first “talking picture” and in what year was it released?

A

Melody of Love 1928

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37
Q

In the Carefree Minutes Latin America 300 plan, what are the 6 countries to which you can place a mobile destination from the US?

A

Brazil

Chile

Colombia

Costa Rica

Dominican Republic

Venezuela

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38
Q

What is Caller ID Blocking Per Call?

A

Block the receiving party’s Caller ID from displaying your name and number on a one-call basis.

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39
Q

What is Call Forwarding (Variable)?

A

Forward all incoming calls to another phone number.

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40
Q

What is Caller ID Blocking Per Call?

A

Block the receiving party’s Caller ID from displaying your name and number on a one-call basis.

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41
Q

In the Central Division, on what date was unlimited calling to landline and mobile destinations expanded to include China, Hong Kong, India, Mexico, Singapore, and South Korea?

A

June 24, 2015

PRI1067

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42
Q

Approximately how many free TV shows and movies are available ON Demand?

A

Over 162,000

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43
Q

Why would you use the Originated Tickets option in EROne?

A

If you need to locate a ticket that you have created but you do not have the account number or ticket number.

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44
Q

What is the Unreturned/Damaged equipment charge for a Wireless Gateway?

A

$100.00

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45
Q

What is the upload speed for Extreme 150 internet speed?

A

20 Mbps

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46
Q

In what year did Comcast acquire a 50.1% controlling interest in E! Entertainment and with whom did we partner to obtain it?

A

1997 Disney

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47
Q

A customer has accidentally purchased a movie in On Demand. What are the four circumstances in which you could NOT provide a complete refund?

A

More than 10 minutes was watched

The movie has been downloaded to the On Demand Purchases or Xfinity TV apps

If the purchase has already been transferred from one account to another

If the total amount of credit requested is over $99.

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48
Q

What is the Unreturned/Damaged equipment charge for a Touchscreen Controller?

A

$250.00

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49
Q

What is the Unreturned/Damaged equipment charge for an SD (Digital) Converter?

A

$120.00

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50
Q

By how many years did NBC precede other networks in the broadcast of compatible color broadcasts?

A

Nine years

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51
Q

True or False?

Xfinity Home can be placed on Seasonal Suspend.

A

False

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52
Q

What is the term used to describe signal that is leaking from a coax cable?

A

Egress

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53
Q

In escalated cases, the minimum number of days for a seasonal suspend can be reduced to __ days.

A

75

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54
Q

In the Carefree Minutes World Select 300 plan, to how many countries can you make landline phone calls?

A

81

PRD1214

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55
Q

A customer may only go into seasonal suspend once every ___ months.

A

10

POL1564

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56
Q

What movie debuted in 2012 with the biggest box office debut weekend of the year at that point with more than $70 million in domestic box office receipts?

A

The Lorax

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57
Q

In what year did Universal City open its gates and what was it billed as?

A

1915 “The only moving-picture city in the world”

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58
Q

What is the upload speed for Performance internet service?

A

5 Mbps

PRD1055

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59
Q

To what website would you direct a customer who would like to self-enroll in seasonal suspend?

A

https://xfinity.com/seasonal

HOW7540

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60
Q

What is the cost for an additional line with no features?

A

$11.95/mo

PRI1067

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61
Q

What is Call Trace?

A

Protects you against harassment from another caller, by tracing their number. This information will be available only to law enforcement officials with either a valid subpoena or another valid legal authorization.

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62
Q

How much is the voicemail feature with the Unlimited Saver voice calling plan?

A

$3.95/mo

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63
Q

Name the 3 vendors/manufacturers of Comcast approved retail modems for Extreme 250 service with CDV.

A

Arris Cisco Technicolor

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64
Q

What popular duo debuted with Universal in 1940 with One Night in the Tropics?

A

Abbot and Costello

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65
Q

If a customer would like to know specifically what channels are included in the Latino 300 package in her area, how would you locate that information?

A

Channel Lineup, click where it says “All” and select Xfinity TV Latino 300 from the drop down.

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66
Q

What is Call Forwarding Selective?

A

Designate certain incoming phone numbers to be forwarded.

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67
Q

At what time is the service automatically restored on the seasonal return date?

A

Midnight

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68
Q

What is Anonymous Call Rejection?

A

Automatically rejects calls from numbers with Caller ID blocked. Callers who block the display of their name and number will hear an automated recording that you’re not accepting blocked calls. The message instructs them to un-block their Caller ID and dial you again.

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69
Q

What are the tabs in the Account History portion of Einstein?

A

Contact History

Ticket History

Customer History

CAE Lookup

Email History

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70
Q

“There are no recommended actions for this call but you can __________”

A

Browse ITGs

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71
Q

When “The 40 Year-Old Virgin” opened, how much did it gross worldwide?

A

$175 Million

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72
Q

Is same-day porting available for RCN?

A

Yes

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73
Q

True or False?

While on seasonal suspend, services included in the bulk agreement will also be suspended.

A

False

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74
Q

In what channel was Comcast an original investor along with Continental Cablevision, Cablevision Industries, Adelphia Cable, Newhouse Broadcasting and Times Mirror?

A

The Golf Channel

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75
Q

In the Carefree Minutes World Select 300 plan, to how many countries can you make mobile phone calls?

A

49

PRD1214

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76
Q

How many Gbps does Gigabit Pro offer?

A

2Gbps

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77
Q

What was the name of the cellular system that was acquired by Comcast that brought the population area served to 7.4 million?

A

Metrophone Cellular (powered by Metromedia Company)

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78
Q

What is the name of the tool used to remove customer-owned equipment from an account and what does it stand for?

A

Simple Modem Initialization Tool (SMIT)

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79
Q

True or False?

While on seasonal suspend, a customer can place outbound calls.

A

True. Local, toll free numbers, 611, and 911 calls may be placed.

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80
Q

In the Competetive Edge tool, what are the options across the top, beneath the Xfinity logo?

A

Competitors

Offers

Advantage Statements

Channels and Shows

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81
Q

What is the port-in timeframe for WOW?

A

4 Days

82
Q

What is the Unreturned/Damaged equipment charge for a DVR?

A

$200.00

83
Q

What is the port-in timeframe for RCN?

A

7 Days

84
Q

What is the port-in timeframe for Uverse?

A

3 Days

85
Q

What is Repeat Dialing?

A

Repeatedly dials a busy number until someone answers, freeing you for other activities. You can still use your phone to make and receive other calls.

86
Q

What is the port-in timeframe for Sprint?

A

3 Days

87
Q

True or False?

While on seasonal suspend, a customer may access the Xfinity Connect app.

A

True, however, some features of the app may be inaccessible.

88
Q

What is the Unreturned/Damaged equipment charge for a Universal Gateway?

A

$160.00

89
Q

What is the Unreturned/Damaged equipment charge for a Commercial Router?

A

$110.00

90
Q

True or False?

While on seasonal suspend, a customer can access Voice2Go.

A

False

91
Q

What is Caller ID Blocking Per Line?

A

Block the receiving party’s Caller ID from displaying your name and number on all outbound calls.

92
Q

To what town did Brian Roberts transfer in 1982 where he was responsible for marketing customer service and apartment building expansion?

A

Flint, MI

93
Q

What is the Unreturned/Damaged equipment charge for a Commercial Trunking Device?

A

$780.00

94
Q

While on seasonal suspend, a customer can make long distance calls billed at __ per minute.

A

$0.05

95
Q

True or False?

Customers have access to Limited Basic movies and TV shows with Xfinity TV Go while on seasonal suspend

A

True

96
Q

What was the name of the first major black artist to have his own network series and in what year did the series debut?

A

Nat King Cole 1956

97
Q

In what year did Law and Order premier?

A

1990

98
Q

For the customer to be eligible for seasonal suspend, the customer must be away from the service from __ to __ days.

A

90 to 270

99
Q

Is same-day porting available for T-Mobile?

A

Yes

100
Q

True or False?

A customer on seasonal suspend can still access Xfinity WiFi Hotspots.

A

False

101
Q

What is the Unreturned/Damaged equipment charge for an HD DTA?

A

No Charge

102
Q

Is same-day porting available for Sprint?

A

Yes

103
Q

What is Speed Dial 30?

A

Instantly call friends, family and colleagues, even if you don’t remember their phone numbers. This holds up to 30 numbers.

104
Q

Is same-day porting available for Vonage?

A

Yes

105
Q

What is the port-in timeframe for T-Mobile?

A

15 Days

106
Q

What is the port-in timeframe for Verizon?

A

4 Days

107
Q

How did we determine that our internet speeds are the fastest?

A

Based on over 60 million consumer tests run at speedtest.net

108
Q

Is same-day porting available for WOW?

A

Yes

109
Q

To what parent company does Showtime belong?

A

CBS

110
Q

Is same-day porting available for Uverse?

A

Yes

111
Q

What was Brian Roberts’ first job within the Comcast world?

A

First internship was working for Storecast on supermarket promotions. First paying job was as a cable installer.

112
Q

How much data is allowed with the current data cap (excluding special circumstances) and when did it launch?

A

1 Terabyte, June 1, 2016

113
Q

What happened the year Brian Roberts became CEO of Comcast Corporation?

A
  • Comcast founder Dan Aaron is inducted into the Cable Hall of Fame.
  • Money magazine names Comcast one of the top five performing stocks over a 30-year period.
  • Comcast is named one of six companies with the best annual report disclosures by S&P.
  • Comcast launches G4, a network dedicated to entertainment, news and information about video games and the interactive entertainment industry.
  • Comcast launches high-definition television (HDTV) service.
  • Comcast and AT&T Broadband complete their $47.5 billion merger, combining systems to serve almost 22 million video customers in 38 states and District of Columbia, with 6.3 million digital video customers, 3.3 million high-speed data customers and 1.3 million cable phone subscribers.
  • Comcast launches Comcast High-Speed Internet.
  • Comcast purchases Bravo and Telemundo.
114
Q

What is the name of the E! app?

A

E! News

115
Q

To what audience are most E! programs directed?

A

Women and people who are very interested in pop culture.

116
Q

The three founders of Comcast were inducted into the Cable Hall of Fame in what years?

A

Ralph Roberts - 2000

Daniel Aaron - 2002

Julian Brodsky - 2003

117
Q

In what year was Brian Roberts inducted into the Cable Hall of Fame?

A

2006

118
Q

In what year did Brian Roberts become President of Comcast Corporation?

A

1990

119
Q

In what year did Comcast become majority shareholder of NBC Universal?

A

2011

120
Q

In what year did Comcast become complete owner of NBC Universal?

A

2013

121
Q

In what year did Comcast launch Business services?

A

2009

122
Q

In what year did Comcast re-brand our products as Xfinity?

A

2010

123
Q

In what year did Comcast first offer Internet service?

A

1996

124
Q

In what year did Comcast first offer high speed internet service?

A

2002

125
Q

In what year did Comcast University launch?

A

1999

126
Q

How many feet tall is Comcast Center in Philadelphia, PA?

A

974 ft (297 m)

Comcast Center is the tallest building in Philadelphia and the nineteenth tallest building in the USA.

127
Q

In what year was Comcast Center in Philadelphia, PA announced?

A

2001

128
Q

When did construction begin on the Comcast Center building in Philadelphia?

A

2005

129
Q

What percentage of Comcast Center in Philadelphia, PA belongs to Comcast?

A

89%

130
Q

What is the name of the tourist attraction in the lobby of Comcast Center, what is it, and how large is it?

A

Comcast Experience

It is a HD LED screen

2,000 sq ft (190 sq m)

131
Q

How long is Comcast’s lease for Comcast Center and in what year was it signed?

A

On January 3, 2004, Liberty Property Trust signed a 15½ year lease with Comcast

132
Q

When did Comcast Center officially open?

A

The Comcast Center officially opened on June 6, 2008

133
Q

What occupies the top floor of Comcast’s space within Comcast Center?

A

Conference Room

134
Q

How many floors of Comcast Center are occupiable?

A

56

135
Q

From what floor of Comcast Center does Sprout broadcast?

A

30th

136
Q

Aside from Comcast and its subsidiaries, what other businesses occupy space within the Comcast Center building in Philadelphia, PA?

A

Citizens Bank of Pennsylvania

TelAmerica Media Inc.

Center City Film and Video

Judge Group

137
Q

What occupies the 43rd and 44th floors of Comcast Center?

A

Ralph’s Cafe (a two-story cafeteria space for employees)

138
Q

On what floor does Comcast University reside in Comcast Center?

A

42nd floor

139
Q

How many stories is the “Winter Garden” in Comcast Center?

A

8 stories

140
Q

What is the name of the building proposed to be erected near Comcast Center and who will be housed there?

A

Comcast Innovation and Technology Center

It will house technologists, engineers, and software architects as well as local broadcast television stations NBC 10/WCAU and Telemundo 62/WWSI and offer space for local technology startups

141
Q

What is one of the most highly publicized unique aspects of Comcast Center?

A

The building was designed specifically to be “green” - it is the tallest Leadership in Energy and Environmental Design (LEED) certified building in Philadelphia

142
Q

How much did the Comcast Center building cost?

A

$540 million

143
Q

How many elevators are in the Comcast Center building?

A

35 elevators

144
Q

How many square feet is Comcast Center?

A

1.4 million square feet

145
Q

In what year was Comcast Spectacor formed?

A

1996

146
Q

In what year did Brian Roberts begin his first position within Comcast?

A

1974 - Became an intern with Storecast

1975 - Began training as a Comcast installer

147
Q

How much money did Comcast put forth for a founding investment in QVC and in what year did Comcast make this original investment?

A

$380 million

1986

148
Q

In what year and for how much did Comcast sell its 57% stake in QVC?

A

In 2003, Comcast sells its 57 percent stake in QVC to Liberty Media for $7.7 billion

149
Q

What services are available in the Xfinity on the Fly area?

A
  • Comfortable, XFINITY-branded seating and charging stations.
  • XFINITY X1, voice remote and mobile app demonstrations with the opportunity for existing customers to side-grade to X1 and for non-customers to learn more about subscribing to XFINITY.
  • Assistance with downloading the XFINITY TV app, accessing DVR and On Demand programming, recovering one’s XFINITY username and password, which are required for access, etc.
  • Ultra-high-speed WiFi (50+ Mbps connection speeds) for streaming and downloading content on-the-go using the XFINITY TV app.
150
Q

At what airport is Xfinity on the Fly being piloted?

A

Philadelphia International Airport (PHL)

151
Q

What are the requirements to use Xfinity on the Fly?

A
  • XFINITY on the Fly high-speed WiFi access is restricted to customers who subscribe to both XFINITY TV and XFINITY Internet.
  • The XFINITY TV app must be downloaded to the user’s mobile device to stream and download content using XFINITY on the Fly.
152
Q

What type of vehicle is used to supply WiFi on Wheels?

A

Ford T-350

153
Q

With what equipment is the WOW van customized?

A

Six Ericsson Wi-Fi access points that sit atop a 40-foot tall mast

154
Q

What is the range on the Wifi on Wheels hotspot and how many users can be supported at a time?

A

The Wi-Fi has a 500-foot range and can support up to 3,000 users

155
Q

What were the first three events where WiFi on Wheels was available?

A
  • 2016 Wizard World Comic Con in Philadelphia
  • New Haven Arts and Ideas Festival
  • Democratic National Convention
156
Q

What is the site that a student can visit while on campus to access their favorite live and Xfinity On Demand content?

157
Q

What are the two ways a student can access Xfinity On Campus?

A

Downloading the Xfinity TV app

Visiting www.xfinity.com/xfinityoncampus

158
Q

What programs can a student add to their Xfinity On Campus subscription?

A

Sports Entertainment Package

HBO

Starz

Cinemax

The Movie Channel

Showtime

Digital Preferred TV

Over 10 international packages

159
Q

What school in the Florida region has Xfinity On Campus available?

A

Florida Memorial University

160
Q

What are the equipment requirements to be able to use Xfinity On Campus?

A

Xfinity TV app

Desktop Computer, Laptop, or device

  • Apple mobile device (iPad, iPhone, or iPod Touch) iOS 9+
  • Android mobile device 4.1+
  • Kindle device 4.1+
161
Q

How many devices can be registered for use with Xfinity on Campus?

A

Up to 40 devices

162
Q

How many devices can be used at a time with Xfinity On Campus?

A

One device at a time.

163
Q

True or False?

Xfinity On Campus can be accessed using a VPN client.

A

False

164
Q

True or False?

Xfinity On Campus can be used on a third-party hotspot

A

False

165
Q

What are the physical boundaries of where Xfinity On Campus can be used?

A

Student must be on campus to use

166
Q

If a student using Xfinity On Campus needs product-related assistance, what should you advise the student?

A

Advise the student to submit a support ticket by clicking Support from the homepage after logging into XFINITY On Campus or contact their school IT support staff for assistance.

167
Q

Where should the student go for billing-related issues with Xfinity On Campus?

A

Advise the student to call (877) 978-3229 or submit a support ticket by clicking Support on the homepage after logging into XFINITY On Campus

168
Q

What are the dunning groups with the shortest time to soft disconnect and how many days is it?

A

298, 300, 400 in South Florida region

42 Days

169
Q

What is Dunning Group 800 in GCR?

A

Dunning Group 800 is not assessed late fees and all delinquency actions are suspended. These accounts are held by Senators and Public Officials

170
Q

What is Dunning Group 900 in GCR?

A

Dunning Group 900 is not accessed late fees and all delinquency actions are suspended. These accounts are held by Schools, Fire Stations, City Halls, etc

171
Q

With the exception of special circumstance accounts, on what day is the first late fee applied regardless of dunning group?

A

on the 30th day

172
Q

What is the dunning group with the longest time to soft disconnect and how many days is it?

A

101 in GCR

75 Days

173
Q

What two regions use a standardized collections timeline?

A

Big South and Florida - Jacksonville

174
Q

In February 2014, Comcast generated 1.1 billion in revenue during the first quarter due to what event?

A

2014 Sochi Olympics

175
Q

On what date did we dissolve the proposed merger with Time Warner Cable?

A

April 24, 2015

176
Q

For how much did Ralph Roberts, Daniel Aaron, and Julian Brodsky acquire American Cable Systems in 1963?

A

$500,000

177
Q

At the time of its purchase, how many channels did American Cable Systems offer and to how many subscribers?

A

ACS offered 5 channels to 12,000 subscribers

178
Q

On what date did Comcast and NBC Universal announce that they had come to an agreement for the partnership?

A

December 3, 2009

179
Q

On what date did Comcast announce intentions to purchase the remaining 49% share of NBCUniversal from GE?

A

February 12, 2013

180
Q

On what date did Comcast acquire GE’s 49% share of NBCUniversal, making Comcast the complete owner of NBCUniversal?

A

March 29, 2013

181
Q

On what date did NBCUniversal close the deal to acquire Dreamworks and for how much was the deal closed?

A

August 22, 2016

$3.8 Billion

182
Q

What is the name of the brand of Comcast products offered to Fortune 1000 businesses?

A

Comcast Enterprise

183
Q

How many dunning groups are there in South Florida and what are they?

A

Five:

Residential 100

Residential 200

Residential 298, 300, 400

(the last ones are grouped together because they all have the same guidelines)

184
Q

How many different dunning groups are there in the Big South and Florida-Jacksonville standardized collections timeline and what are they?

A

Four:

Residential Low Risk

Residential Medium Risk

Residential High Risk

Residential Never Pay

185
Q

How many dunning groups are there in the Greater Chicago region and what are they?

A

Seven:

Dunning Group 101

Dunning Group 200

Dunning Group 400

Dunning Group 401

Dunning Group 402

Dunning Group 800

Dunning Group 900

186
Q

How many dunning groups are there in the Heartland region and what are they?

A

Four:

Residential 120

Residential 220

Residential 320

Residential 420

187
Q

What are the following day limits for the dunning group “Residential Low Risk”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 70 Days

Hard Disco: 100 Days

Write-Off: 114 Days

188
Q

What are the following day limits for the dunning group “Residential Medium Risk”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 55 Days

Hard Disco: 85 Days

Write-Off: 99 Days

189
Q

What are the following day limits for the dunning group “Residential High Risk”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 51 Days

Hard Disco: 81 Days

Write-Off: 95 Days

190
Q

What are the following day limits for the dunning group “Residential Never Pay”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 45 Days

Hard Disco: 75 Days

Write-Off: 89 Days

191
Q

What are the following day limits for the dunning group “Residential 100”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 65 Days

Hard Disco: 95 Days

Write-Off: 120 Days

192
Q

What are the following day limits for the dunning group “Residential 200”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 55 Days

Hard Disco: 85 Days

Write-Off: 115 Days

193
Q

What are the following day limits for the dunning group “Residential 298, 300, and 400”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 42 Days

Hard Disco: 72 Days

Write-Off: 102 Days

194
Q

What are the following day limits for the dunning group “Dunning Group 101”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 75 Days

Hard Disco: 104-114 Days

Write-Off: 119-129 Days

195
Q

What are the following day limits for the dunning group “Dunning Group 200”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 63 Days

Hard Disco: 92-102 Days

Write-Off: 107-117 Days

196
Q

What are the following day limits for the dunning group “Dunning Group 400”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 51 Days

Hard Disco: 80-90 Days

Write-Off: 95-105 Days

197
Q

What are the following day limits for the dunning group “Dunning Group 401”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 51 Days

Hard Disco: 80-90 Days

Write-Off: 95-105 Days

198
Q

What are the following day limits for the dunning group “Dunning Group 402”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 51 Days

Hard Disco: 65 Days

Write-Off: 95-105 Days

199
Q

What are the following day limits for the dunning group “Residential 120”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 70 Days

Hard Disco: 100 Days

Write-Off: 114 Days

200
Q

What are the following day limits for the dunning group “Residential 220”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 55 Days

Hard Disco: 85 Days

Write-Off: 99 Days

201
Q

What are the following day limits for the dunning group “Residential 320”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 51 Days

Hard Disco: 81 Days

Write-Off: 95 Days

202
Q

What are the following day limits for the dunning group “Residential 420”:

Soft Disco

Hard Disco

Write-Off

A

Soft Disco: 45 Days

Hard Disco: 75 Days

Write-Off: 89 Days

Comcast Jeopardy Care 2016 (26 decks)

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