issues trends and health policy Flashcards
Lack of eye contact is a sign of respect in which culture
Asian
Offering to call the clergy is not always the best answer because
not all people are religious
Name four fundamentals of therapeutic communication
listen more than you talk
open ended questions “tell me…”
Don’t use “why”, “why did you ride with a drunk driver”
ask about feelings, label feelings “mad, sad, afraid, ashamed”
no euphamisms (no indirect or vague terms)
be direct (I’m sorry they died.)
Who do you call if a person in the hospital is a danger to himself or others?
hospital security (they are the police of the hospital)
Offering self means
Telling the patient “I am here to help you”
In a grief situation, using therapeutic communication it is important to:
acknowledge their feelings (Im sorry you are feeling sad)
offer self (I am here, is there something I can do for you)
The written statement regarding about the patient’s intent regarding medical treatment, according to the patient self determination act any hospitalization has the right to execute one.
advance directive
Specifies life prolonging measures that one does or doesn’t want to have done should they be incapacitated/incompetent. Often identifies proxy/durable power of attorney.
living will
What is the job of a proxy?
to articulate the wishes outlined in the advance directive
HIPPA title two protects what?
information, healthcare records, confidentiality
HIPPA title one protects what?
workers and health insurance for workers when they lose their job for up to 18 months (COBRA, consolidation omnibus reconciliation act)
What entities are required to follow HIPPA?
healthplans (insurance)
healcare providers
healthcare clearing houses (collect data for death rates, census)
Can you violate HIPPA without naming the patient?
yes
A patient has the right to see their chart, have correction made to their chart, file a complaint if their information is inappropriately being shared, determine who their information is shared with
HIPPA
What entities are not required to follow HIPPA?
life insurance
police
employers
schools
state agencies
The patient safety and quality imrovement act
established allowance of reporting of medical errors, its confidential, greater reporting and analysis should results in better patient care (quality improvement)
Duty to warn supercedes the right to confidentiality IF the patient is:
a threat to himself or others, endangers others
What are the two goals of healthy people 2020?
Increase the quality of years of healthy life
eliminate health disparities
Increase the quality of years of healthy life
eliminate health disparities
the goals of healthy people 2020
Criminal acts and danger with a weapon must be reported by the NP to who?
police
Are the police allowed to read medical records without a subpeona?
no, but they can with a record
What 5 things have to be reported to the health department by the NP in most states?
Gonorrhea
Chlamydia
Syphilis
HIV
TB
Animal bites have to be reported to
animal control
Suspected or actual child or elder abuse is legally required to be reported to
social services, and then social services reports further to the police as needed
Are you legally required to report domestic violence?
no, because it is two adults in a consensual relationship
True partnership where all players have and desire power, they share common goals, and recognize separate areas of responsibility and activity
collaborative practice per ANA
Who helps with domestic violence, elder abuse, help with resources for the uninsured?
social services
Anybody who is a danger to himself or others is referred to who?
psych
Who deals with joints, ROM, walking, strengthening, gross motor?
physical therapy
Who deals with fine motor, things to help pt’s get back into a job?
occupational therapy
Requirements for hospice include:
have a death diagnosis
prognosis death within 6 months
only comfort measures
SNF
skilled nursing facility
basically a nursing home with a room for therapy (PT/OT)
What are evaluation and management codes (E &M codes) used for?
identify the level of care that is provided
the codes match the level of service matching the complexity of the problem
the more codes generated the higher the reimbursement
How many levels of service are there in billing?
1-5
level one lowest
level 5 highest (most complex)
Who sets the standard of cost/reimbursement for reimbursement in this country?
Medicare
In the physical exam there are 4 options for levels of documentation of physical exam:
- limited exam of the affected body area or organ system
- expanded problem focus: limited exam of the affected body organ or system, and any other symptomatic or related body system (i.e. cellulitis + lower extremity assessment)
- detailed: extensive exam of the body system and organs and any other related
- comprehensive: general multisystem exam OR a complete exam of a single system and any other symptomatic or related ones (i.e. new complaint of SOB because you are working up multiple symptoms)