intro Flashcards
what is human computer interaction
the study of how people use computers and technology
what is the aim of hcl
design systems that are intuitive and user friendly
interactive system
combination of hardware software services and people that users interact with in order to achieve specific goals
user interface
the part of an interactive system through which people can interact with in real time
real time
system responses that the user perceives as instant
utility
what the system enables the user to do
usability
how well the user can use the system to achieve their goals
user experience
the actual experience of using the system
how it behaves and what it feels like when you use it
what are some economic benefits of having good hci (5)
reduce cost; less training and support required
usability is a sign of quality and provides a competitive advantage
raise sales; online shopping
enhance customer loyalty; dissatisfied users don’t come back
products that are easy to use are good for businesses
why is ui design important (4)
determined what you can do with a service/product/app
shows whether its difficult to work with software
shows how quickly we learn to use as system; should be intuitive
shows the safety of the product