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Info Systems Quiz 1 > Info Systems Quiz 1 > Flashcards

Info Systems Quiz 1 Flashcards

1
Q

Information Technology

A

any computer-based tool that people use to work with information and to support an organization’s information and information-processing needs

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2
Q

Information System

A

collects. processes, stores, analyzes, and disseminates information for a specific purpose

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3
Q

What is IT doing to our world?

A

Making it smaller and enabling more and more people to communicate, collaborate, and compete, thereby leveling the competitive playing field

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4
Q

What does MIT Technology Review say about our generation?

A

Homo Conexus, we practice continuous computing, surrounded by a movable information network

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5
Q

Informed User

A

person that is knowledgeable about information systems and IT; obtain greater value from whichever technologies user of IT

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6
Q

Digital Transformation

A

strategy that leverages IT to dramatically improve employee, customer, and business partner relationships; to support continuous improvement in business processes; and to develop new business models and businesses

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7
Q

What IT drive digital transformation?

A

big data, business analytics, social computing, mobile computing, the IoT, agile systems development methods, cloud computing, AI

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8
Q

Chief Information Officer

A

highest-ranking IS manager; responsible for all strategic planning in the organization

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9
Q

IS Director

A

manages all systems throughout the organization and the day-to-day operations of the entire IS organization

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10
Q

Information Center Manager

A

manages IS services, such as help desks, hot lines, training, and consulting

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11
Q

Applications development manager

A

coordinates and manages new systems development projects

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12
Q

Project manager

A

manages a particular new systems development project

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13
Q

Systems analyst

A

interfaces between users and programmers; determine information requirements and technical specifications for new applications

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14
Q

operations manager

A

supervises the day-to-day operations of the data and/or computer center

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15
Q

programming manager

A

coordinates all application programming efforts

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16
Q

social media manager

A

coordinates all social media development efforts and all social media monitoring and response efforts

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17
Q

business analyst

A

focuses on designing solutions for business problems; interfaces closely with users to demonstrate how IT can be used innovatively

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18
Q

systems programmer

A

creates the computer code for developing new systems software or maintaining existing systems software

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19
Q

applications programmer

A

creates the computer code for developing new applications or maintaining existing applications

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20
Q

emerging technologies manager

A

forecasts technology trends; evaluates and experiments with new technologies

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21
Q

network manager

A

coordinates and manages the organization’s voice and data networks

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22
Q

database administrator

A

manages the organization’s database and oversees the use of database-management software

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23
Q

auditing or computer security manager

A

oversees the ethical and legal use of information systems

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24
Q

webmaster

A

manages the organization’s website

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25
Q

web designer

A

creates websites and pages

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26
Q

end user computing

A

computers are located in all departments, and almost all employees use computers in their work

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27
Q

data items

A

refers to an elementary description of things, events, activities, and transactions that are recorded, classified, and stored but are not organized to convey any specific meaning (A, B, M, F,G)

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28
Q

Information

A

data that have been organized so that they have meaning and value to recipient (ex. GPA)

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29
Q

knowledge

A

data and/or information that have been organized and processes to convey understanding, experience, accumulated learning, and expertise as they apply to a current business problem

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30
Q

computer-based information system

A

information system that uses computer technology to perform some of all of its intended task (CBIS)

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31
Q

Information technology components

A

hardware, software, database, procedures, and network

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32
Q

Information technology platform

A

hardware, software, networks, and databases

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33
Q

Information technology services

A

develop information systems, oversee security, and risk, and manage data

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34
Q

Information technology infrastructure

A

IT components plus IT services make up the organization’s

35
Q

application

A

computer program designed to support a specific task or business process

36
Q

functional area information system

A

collection of application programs in single department

37
Q

enterprise resource planning systems (ERP)

A

two information systems that support entire organization, designed to correct lack of communication among the functional area Information Systems

38
Q

transaction processing system

A

supports monitoring, collection, storage, and processing of data from the organizations basic business transactions, each of which generates data

39
Q

inter organizational information systems (IOSs)

A

information systems that connect two or more organizations

40
Q

supply chain

A

flow of materials, information, money, and services from suppliers of raw materials, information, money, and services from suppliers of raw material through factories and warehouse to the end customers

41
Q

electronic commerce

A

systems enable organizations to conduct transactions, called business-to-business electronic commerce

42
Q

knowledge workers

A

professional employee such as financial and marketing analysts, engineers, lawyers, and accountants. Create information and knowledge that they integrate into the business

43
Q

Business analytics systems

A

provide computer-based support for complex, non routine decisions, primarily for middle managers and knowledge workers

44
Q

expert systems

A

attempt to duplicate the work of human experts by applying reasoning capabilities, knowledge, and expertise within a specific domain

45
Q

Dashboards

A

special form of IS that support all managers of the organization

46
Q

What does IT do to middle managers

A

reduces the number, makes managers more productive and increases number of employees who can report to a single manager

47
Q

How does IT change manager’s jobs?

A

provides managers with near-real-time information, meaning that managers have less time to make decisions, making their jobs even more stressful

48
Q

business process

A

ongoing collection of related activities that create a product or a service of value to the organizations, its business partners, and its customer

49
Q

fundamental elements of business processes

A

inputs, resources, outputs

50
Q

cross-functional processes

A

each functional area must execute its specific process steps in a coordinated, collaborative way

51
Q

executing the process

A

IS helps organizations execute processes efficiently and effectively

52
Q

monitoring process performance

A

third contribution of IS is to help monitor the state of the various business processes

53
Q

business environment

A

combo of social, legal, economic, physical, and political factors in which businesses conduct their operations

54
Q

globalization

A

integration and interdependence of economic, social, cultural, and ecological facets of life, made possible by rapid advances in information technology

55
Q

market pressures

A

generated by global economy, intense competition, changing nature of the workforce: globalization, changing nature of the workforce, powerful customers

56
Q

technology pressures

A

technological innovation and obsolescence, information overload

57
Q

societal/political/legal pressures

A

social responsibility, compliance with government regulations, protection against terrorist attacks, ethical issues

58
Q

digital divide

A

wide gap between those individuals who have access to information and communications technologies and those who do not

59
Q

strategic systems

A

provide organizations with advantages that enable them to increase their market share and profits to better negotiate with suppliers and to prevent competitors from entering their markets

60
Q

customer focus

A

organizational attempts to provide superb customer service can make the difference between attracting and retaining customers and losing them to competitors

61
Q

make-to-order

A

strategy of producing customized products and services

62
Q

competitive strategy

A

statement that identifies a business’s approach to compete, its goals, and the plans and policies that will be required to carry out those goals

63
Q

strategic information systems

A

provide competitive advantage by helping an organization to implement its strategic goals and improve its performance and productivity

64
Q

Competitive forces model

A

Michael Porter’s, identifies five major forces that can endanger or enhance a company’s position in a given industry

65
Q

entry barrier

A

product of service feature that customers have learned to expect from organizations in a certain industry

66
Q

value chain

A

sequence of activities through which the organization’s inputs, whatever they are, are transformed into more valuable outputs, whatever they are

67
Q

primary activities

A

relate to the production and distribution of the firm’s products and services

68
Q

support activités

A

contribute to the firm’s competitive advantage by supporting the primary activities

69
Q

value system

A

includes suppliers that provide the inputs necessary to the firm along with their value chains

70
Q

Business strategies

A

cost leadership strategy:produce at lowest cost, differentiation strategy: offer different products than competitors, innovation strategy:add new products/services, operational effectiveness strategy:improve manner of internal business processes, customer orientation strategy: concentrate on making customers happy

71
Q

business-information technology alignment

A

tight integration of the IT function with the organization’s strategy, mission, and goals

72
Q

utilitarian approach

A

ethical action is the one that provides the most good or does the least harm

73
Q

rights approach

A

ethical action is the one that best protects and respects the moral rights of the affected parties

74
Q

fairness approach

A

posits that ethical actions treat all human beings equally or, if unequally, then fairly, based on some defensible standard

75
Q

common good approach

A

highlights the interlocking relationships that underlie all societies

76
Q

deontology approach

A

morality of an action is based on whether that action itself is right or wrong under a series of rules rather than based on the consequences of that action

77
Q

code of ethics

A

collection of principles intended to guide decision making by member of the organization

78
Q

fundamental tenants of ethics

A

responsibility, accountability, liability

79
Q

ethical issues of IT

A

privacy issues, accuracy issues, property issues, accessibility issues

80
Q

Two rules of privacy

A
  1. right of privacy is not absolute. privacy must be balanced against the needs of society
  2. public’s right to know supersedes the individuals right to privacy
81
Q

digital dossier, profiling

A

electronic profile of you and your habits

82
Q

privacy policies/codes

A

organizations guidelines for protecting the privacy of its customers. clients, and employees

83
Q

opt-out model

A

informed consent permits the company to collect personal information until the customer specifically requests that the data not be collected

84
Q

General Data Protection Regulation

A

world’s strongest data protection laws, covers both personal and sensitive personal data

Info Systems Quiz 1 (19 decks)

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