I/O PSYCHOLOGY

Question 1

I/O PSYCHOLOGY

Answer 1

• branch of psychology that deals with workplace

- work to increase organization’s efficiency and functionality be iproving performance and wellbeing of people

Question 2

Dill Scott

Answer 2

• 1st people to apply psychology principles to business via advertising
• helped military with psycchology and personnel selection

Question 3

Landsberger

Answer 3

• coined the Hawthorne effect in 1955

- peoples performance changes when they know they are being observed e.g. when Landsberge went to observe old data

Question 4

Sherif

Answer 4

• Robber’s cave experiment
• 2 groups of 12 years old
• 3 phase of group dynamics
  1) in group phase where people bond
  2) friction where 2 groups become competitive
  3) integration phase in which 2 teams had to work together toward common goals
  = revelaed strategies for conflict resoltuion

Question 5

Sociotechnical system

Answer 5

• method of work design that acknowleges interaction between people and technology in workplace

Question 6

Sunk cost

Answer 6

• expense that has been incurred and not removed

- best strategy is to ignore these when making decisions, because money is already spent and irrelevent to future