Hx I/O

Question 1

An early approach to management theory was Taylor’s notion of ______which emphasizes breaking jobs into component parts, having each employee perform a single component, and relying primarily on ____ to motivate employees. In contrast the ___approach acknowledges the impact of social relationships on productivity and morale, especially the role of____norms.

Answer 1

scientific management; economic rewards or pay; human relations; informal work group;

Question 2

The Hawthorne studies found that employees performed better because they received____. McGregor distinguished between Theory Y and X managers and proposed that_____are most effective as they adopt a more positive attitude view of workers and assume they ______.

Answer 2

attention as research participants; Theory Y managers; have more self-control and direction