Burn out&Work Schedules

Question 1

Yerkes-Dodson Law predicts that the highest levels of performance are associated with ____levelsof arousal.

Answer 1

moderate;

Question 2

To reduce the negative impact of fatigue rest breaks should be provided dduring the _____hours of work.

Answer 2

4th and8th

Question 3

Karasek (1979) reported that jobs that entailed a combination of high____ andlow___produce the highest levels of job stress and these include _____jobs and service jobs.

Answer 3

job demand; job control; machine-paced

Question 4

Holmes and Rahe reported that although workrelated factors can lead to stress-related illnesses, factors related to ____ seem toplace the individual at greatest risk. Other researchers argue that ____are important sources of stress and can actually have a stronger negative impact on health than traumatic events.

Answer 4

marriage;daily hassles

Question 5

Maslach et al.(2001), the primary sxs of job burnout are a feeling of low personal accomplioshment, depersonalization,and____.

Answer 5

emotional exhaustion

Question 6

Burnout is often preceded by a sudden ___ inwork effort with no change inproductivity.

Answer 6

increase

Question 7

Work-family conflict occurs when the___ of the career and family are incompatible.

Answer 7

role demands

Question 8

Human factors psychology is characterized by a systems approach that views performance failures as theresult of a____mismatch.

Answer 8

person-machine

Question 9

TheAmerican with Disabilities Act (ADA) requires employer tomake ___forindividuals with disabilities whocan perform the essential functions of the job aslong as doing so does not resultin ____for the employer. With reagrd to selection, the ADA prohibits requiring a___prior tomaking an employer offer.

Answer 9

reasonable accommodations; undue hardship;medicalexam

Question 10

Results of the Baltes et al. (1999) meta-analysis found that the compressed workweek has the strongest positive effects on__and that flextime has positive effects on employee prodcutivity,overall job satisfaction,satifaction with the work schedule, and_____. In terms of shiftwork, the___is associated with the greatest number of problems; and of the fixed shifts, the__is the most associated with lower performance andhigher accident rates.Thereisevidence that the adverse effects of the graveyard shift are reduced when employees___that shift.

Answer 10

employee attitudes; absenteeism; rotating shift; graveyard shift; choose