HR business notes Flashcards

1
Q

Define HR

A

Human resources is the set of people who make up the workforce of an organization,

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2
Q

What are the processes of HR

A
  1. Acquisition
  2. Development
  3. Maintenince
  4. Seperation
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3
Q

Role of HR

A

-Strategic Role of HR
-Interdependence of key business fucnctions
- Outsourcing
- Human resource functions
- using global contractors - Domestic and global

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4
Q

Define outsourcing

A

Involves the business contracting individuals or companies from outside the business to perform certain business activities. Oftern used to source an employment agency

There can be both domestic and global outsourcing, which can both habe thier adv and dis, including the culture backround and the normal way of operations where there were externally sourced. e.g Business law in different companies

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5
Q

What is the Strategic Role of Human Resource

A

Human Resource managment is all about efficiently managing these resources to best meet the needs of the business. Aim is to Acquire, develop, maintain and seperate.

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6
Q

Key influences of HR

A
  • Stake holders
  • Legal
  • Economic

-Technology

  • Social
  • Ethics and corporate social responsiblity
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7
Q

Regarding the influences of stake holders

A
  • Employers
  • Employees
  • Employer association
  • Union
  • Government orginisttion
    -Society
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8
Q

The Legal considerations of the influences of HR

A

The legal framework is all about the laws and regulations that deal with empoyment relations. These laws restrict a business decison making power by stating conditions

  • The employment contract ( e.g minimum employment standards, minimum wage rates
  • Work and Health and saftey compensation
  • Antidiscrimination and equal employment oppurtunity
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9
Q

List the Strategies in HR

A
  • Leadership roles
  • Job design
  • Recruitment
  • Training and developing
  • Performance managment
  • Rewards
  • Global
  • Work place disputes
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10
Q

what are the alters in leadership

A

Autocratic
- Bureacratic

Democratic
- Liassez- faire

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11
Q

Strategies invloved with job design

A
  • General
  • Specific
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12
Q

Strategies involved with recruitment

A
  • Internal
  • External

-General
-Specific

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13
Q

Strategies involved with training and developing

A
  1. Current
  2. Future
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14
Q

Performance strategies

A
  1. Administrative approach ( the tick the box attitude, they do the bare minimum)
  2. The development (Embraces the oppurtunity to fine-tune the employees
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15
Q

Startegies involved with rewards

A
  • Monetary ( cash)
  • Non-Monetary (e.g company car)
  • Individual
  • Group
  • Perfomrance pay
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16
Q

Startegies involved with Global

A
  • Cash
    -Skills
    -Supply
17
Q

Strategies involved with the fixing of workplace disputes

A
  1. Negotiation
  2. Mediation
  3. Greivance procedure
  4. Involvment of courts
18
Q

What are the Effectiveness of HR

A
  • Corporate Culture
  • Benchmarking key variables
  • Changes in staff turnover
    -Absenteeism
  • Accidents
  • Level of dispution
  • Worker satisfaction