HPM 10.5 Flashcards
EAP services are available to all of the below except ______ .
Lawful spouses Dependent children Registered domestic partners All employees All of the above
All of the above
EAP services are confidential, except when ________ .
5 instances
- Patient authorized release in writing
- Records lawfully subpoenaed
- Patient expresses desire to harm themselves and/or someone else.
- Child and/or Elder abuse suspected
- Patient confessed to a crime
The responding peer support person _______ be of equal or higher rank than that involved employee, when responding to a critical incident.
Shall
Should
May
Can
Should
The peer support personnel _______ notify their commanders and receive authorization prior to excepting and responding to a critical incident, whether on or off duty.
May
Can
Should
Shall
Shall
True/False: Peer support personnel are entitled to overtime when a response is asked for while off duty AND not by an Area Commander.
False. Peer support activities which are not initiated by an employee’s commander are strictly voluntary and are to be conducted on the peer support person’s own time.
True/False: Anyone can volunteer their time and be a part of the cancer survivor support group.
Flase. Must be a cancer survivor, or have loved ones who have been affected by cancer.
An off-duty peer support advisor will be allowed up to ______, when approved by their commander.
OT? CTO? How many hours?
4 hours CTO
After a shooting incident, if approved, the employee may be granted up to _______ of paid administrative leave.
7 days
5 days
3 days
2 days
5 days of paid admin leave.
** additional time, if needed, may be charged to employee’s leave credit banks **
Peer support officers are required to complete _____ of maintenance training _______ .
32 hours, annually
16 hours, semi-annually
24 hours, semi-annually
16 hours, annually
16 hours, annually
A critical incident stress debriefing shall occur within _____ hours of the incident?
72
24
96
48
72 hours
