Group Interaction (9/18c) [Clinical Education] Flashcards
SBAR
S - Situation
B - Background
A - Assessment
R - Recommendation
4 Behavioral Styles
Promoting
Supporting
Controlling
Analyzing
Behavior Style - Promoting
Informal, aggressive
Tends to be stimulating and inspirational; radiates excitement for new ideas
Behavior Style - Supporting
Informal, passive
Tends to be relationship-oriented, is a team player and consensus builder
Behavior Style - Controlling
Formal, aggressive
Tends to take charge, is decisive and bottom-line focused
Behavior Style - Analyzing
Formal, passive
Tends to be thorough, organized and a good planner
Problem Solving Modes
Interpersonal Problems
Routine Procedural Problems
Organizational Problems
Crisis
Problem Solving - Crisis
Strong focus on task, weak focus on relationship
Problem Solving - Organizational Problems
Strong focus on task, strong focus on relationship
Problem Solving - Routine Procedural Problems
Weak focus on task, weak focus on relationship
Problem Solving - Interpersonal Problems
Weak focus on task, strong focus on relationship