GPMS, CDA rules

Question 1

it is a management tool for translating expectations of top management into tangible results
1) PMS
2) Projects

Answer 1

PMS

Question 2

The GPMS is an initiative under Project ______
1) Project Vijay
2) Project SHIKHAR

Answer 2

Project SHIKHAR

Question 3

BBSC stands for

Answer 3

Balanced Business Score card

Question 4

The ___ concept was adopted by BSNL in 2006.
1) IPMS
2) GPMS
3) BBSC

Answer 4

BBSC

Question 5

The BBSC concept was adopted by BSNL in ________
1) 2000
2) 2003
3) 2006
4) 2009

Answer 5

2006

Question 6

In ______ an improved performance management version in the form of _______ was introduced
1) 2006, BBSC
2) 2009, BBSC
3) 2006, GPMS
4) 2009, GPMS

Answer 6

2009, GPMS

Question 7

The evaluation for groups at the corporate office would be done by the ____
1) CMD
2) Dir (HR)
3) Management Committee (MC)

Answer 7

CMD

Question 8

The evaluation of the Territorial Circles will be done by the _______
1) CMD
2) Dir (HR)
3) Management Committee (MC)

Answer 8

Management Committee (MC)

Question 9

The evaluation of SSAs will be done by the respective _______
1) CMD
2) Circle Heads
3) Management Committee (MC)

Answer 9

Circle Heads

Question 10

THe evaluation of non-territorial circles would be done by the ________
1) CMD
2) respective corporate office Directors and Executive Directors
3) Management Committee (MC)

Answer 10

respective corporate office Directors and Executive Directors.

Question 11

Every scorecard has a parameter to measure customer satisfaction. T/F

Answer 11

T

Question 12

For circles which do not have any external customers, the ______ would be doing the evaluation of a parameter to measure customer satisfaction
1) internal customers / stakeholders
2) respective corporate office Directors and Executive Directors
3) Management Committee (MC)

Answer 12

internal customers / stakeholders

Question 13

GPMS is based on the new organization structure of BSNL. T/F

Answer 13

T

Question 14

KRA/KPIs are identified and defined on the basis of New ___ structure of BSNL
1) BU
2) HR

Answer 14

BU

Question 15

The correct approach of creating the GPMS is in a sequence that flows from ________.
1) top
2) bottom

Answer 15

top

Question 16

The scorecards of Company and __ parent units out of ___ distinct groups identified by BSNL HQ

Answer 16

18 parent units out of 19 distinct groups

Question 17

GPMS nodal designates in 7 groups. they are ________

Answer 17

CFA, CM, Enterprise, New Business, Corporate Affairs, Finance and HR

Question 18

Can we change the targets once fixed after the quarterly review.
1) Yes
2) No

Answer 18

Yes.
On review the targets can be changed but this should be more of exception than a practice.

Question 19

performance level less than fair results in score =_____
1) between 10 and 50
2) between 0 1nd 10
3) 0

Answer 19

score=0

Question 20

The total score against a KPI would be calculated after multiplying the ______ with its performance score
1) weightage of a parameter
2) value of a parameter

Answer 20

weightage of a parameter

Question 21

_______ is introduced with an intention of imposing performance-oriented culture with emphasis on new behaviours and Core competencies, customer focus and personal accountability
1) BBSC
2) PMS

Answer 21

PMS

Question 22

PMS stands for

Answer 22

Performance Management System

Question 23

an employee under suspension shall be entitled to draw subsistence allowance equal to ___ percent of his basic pay provided the competent authority is satisfied that the employee is not engaged any other employment or business or profession or vocation.
1) 25%
2) 50%
3) 60%
4) 75%

Answer 23

50%
- he shall be entitled to Dearness Allowance admissible on such subsistence allowance and any other compensatory allowance
- If an employee is arrested by the police on a criminal charge and bail is not granted, no subsistence allowance is payable
- The subsistence allowance shall be paid only when the employee furnishes a
certificate

Question 24

If an employee is arrested by the police on a criminal charge and bail is not granted, ___ subsistence allowance is payable
1) no allowance
2) 15%
3) 50%
4) 60%

Answer 24

no subsistence allowance is payable

Question 25

Where the period of suspension exceeds six months, the authority, which made or is deemed to have made the order of suspension shall be competent to vary the amount of subsistence allowance for any period subsequent to the period of the first six months

Answer 25

True may be increased to 75%, if the period of suspension has been prolonged for reasons to be recorded in writing not directly attributable to the employee under suspension may be decreased to 25%, if the period of suspension has been prolonged for reasons to be recorded in writing directly attributable to the employee under suspension

Question 26

If the employee is exonerated and not awarded any of the penalties mentioned in Rule 33, the full pay and allowances may be granted which he would have been entitled to if he had not been suspended, less the subsistence allowance already paid to him

Answer 26

the period of absence from duty will be treated as a period spent on duty.

Question 27

When the employee under suspension is reinstated with penalties, proportion of pay and allowances as the competent authority prescribe may be granted

Answer 27

the period of absence from duty will not be treated as a period spent on duty unless the competent authority so directs

Question 28

This shall be a disqualification for future employment under Govt./or the Corporation / Company owns or controlled by the Govt 1) Removal 2) Dismissal

Answer 28

Dismissal

Question 29

for imposing minor penalties, employee shall be given an opportunity to submit his written statement of defense within a specified period (not exceeding __ days) 1) 10 2) 15 3) 30 4) 60

Answer 29

15 days

Question 30

it may itself inquire into, or appoint any public servant, or appoint any retired employee of DOT/BSNL (herein after called the Inquiring Authority) in consultation with the Chief Vigilance Officer to inquire into the truth thereof. This is for 1) minor penalty 2) major penalty

Answer 30

major penalty

Question 31

The _____ shall have the powers of the Appointing Authority for the purpose of placing such Government servant or public undertaking employee under suspension and of the Disciplinary Authority for the purpose of conducting disciplinary proceeding against him 1) lending authority 2) borrowing authority

Answer 31

borrowing authority

Question 32

appeal is preferred within a period of __ days from the date on which a copy of the order appealed against is delivered to the appellant 1) 10 2) 15 3) 30 4) 60

Answer 32

30 days Appellate Authority may entertain the appeal after the expiry of the said period, if it is satisfied that the appellant had sufficient cause for not preferring the appeal in time

Question 33

Company has the absolute right to retire any employee, after he has completed ____ years of service by giving him notice of not less than three months in writing or three months` pay and allowances in lieu of such notice 1) 20 2) 25 3) 30 4) 35

Answer 33

thirty years

Question 34

All temporary appointments in the Company are terminable at any time by giving ___ notice by either side without assigning any reasons 1) 10 days 2) 20 days 3) 1 months 4) 2 months

Answer 34

one months

Question 35

Permanent employees are terminable only in accordance with the Conduct, Discipline and Appeal Rules of Bharat Sanchar Nigam Limited

Answer 35

True. However, During the period of probation services of an employee are liable to be terminated at any time without assigning any reason whatsoever

Question 36

If any question arises relating to the Interpretation of BSNL CDA rules, it shall be referred to the ______ whose decision thereon shall be final 1) BSNL Board 2) DoT 3) Dept of personnel

Answer 36

BSNL Board

Question 37

For retiring employees, the disciplinary proceedings will continue as if he was in service until the proceedings are concluded and final order is passed in respect thereof

Answer 37

The concerned employee will not receive any pay and/or allowance after the date of superannuation. He will also not be entitled for the payments of retirement benefits till the proceedings are completed and final order is passed thereon except his own contribution to Provident Fund and he will be entitled for the provisional pension as per applicable rule

Question 38

for SAG and HAG, CMD is the Disciplinary Authority as well as Appellate Authority. Who is the review authority

Answer 38

Board of Directors