Finals 14

Question 1

Managing Change

Answer 1

○ Downsizing
○ Reorganization
○ Introduction of Teams

Question 2

○ the first step in organizational change, in which employees look for practices and policies that
waste time and are counterproductive.

Answer 2

Sacred Cow Hunt

Question 3

Kriegel & Brandt

Answer 3

○ Paper cow
○ Meeting Cow
○ Speed cow

Question 4

Employee Acceptance of Change
Lewin (1958)

Answer 4

○ Unfreezing
○ Moving
○ Refreezing

Question 5

Types of Change

Answer 5

Evolutionary
Revolutionary

Question 6

Types of Change

Answer 6

Evolutionary
Revolutionary

Question 7

• continual process of upgrading or improving processes

Answer 7

Evolutionary

Question 8

drastically changes the way things are done

Answer 8

Revolutionary

Question 9

Agents of Change

Answer 9

Change Agents
Change Analyst
Receptive changer
Reluctant changer
Change resister

Question 10

Agents of Change

Answer 10

Change Agents
Change Analyst
Receptive changer
Reluctant changer
Change resister

Question 11

• people who enjoy change and often make changes just for the sake of it

Answer 11

Change Agents

Question 12

• a person who is not afraid of change but makes changes only when there is
  a compelling reason to do so

Answer 12

Change Analyst

Question 13

– a person who is willing to change.

Answer 13

Receptive changer

Question 14

– a person who is willing to change

Answer 14

Receptive changer

Question 15

– a person who will initially resist change but will eventually go along with it.

Answer 15

Reluctant changer

Question 16

• a person who hates change and will do anything to keep change from
  occurring.

Answer 16

Change resister