Finals 10 Flashcards
○ the attitude an employee has toward her job
Job Satisfaction
○ the extent to which an employee identifies with and is involved with an organization
Organizational Commitment
Types of Commitment
Affective commitment
Continuance Commitment
Normative Commitment
○ extent to which an employee wants to remain with the organization, cares about the
organization, and is willing to exert effort
Affective Commitment
○ must remain with the organization due to the time, expense, and effort that she has already
put into it or the difficulty she would have in finding another job
Continuance Commitment
○ extent to which an employee feels obligated to the organization and, as a result of this
obligation, must remain with the organization
Normative Commitment
Equity Theory
Distributive Justice
Procedural Justice
Interactional Justice
○ based on the premise that our levels of job satisfaction and motivation are related to how fairly
we believe we are treated in comparison with others.
Equity Theory
■ is the perceived fairness of the actual decisions made in an
organization
Distributive Justice
■ perceived fairness of the methods used to arrive at the decision
○ Interactional Justice
Procedural Justice
■ perceived fairness of the interpersonal treatment employees receive
Interactional Justice
Is There a Chance for Growth and Challenge?
Job Rotation
Job Enlargement
Job Enrichment
○ employee is given the same number of tasks to do at one time, but the tasks change from time
to time.
Job Rotation
○ an employee is given more tasks at the same time
Job Enlargement
○ employee assumes more responsibility over the tasks
Job Enrichment
