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REC 2100 > Final Exam > Flashcards

Final Exam Flashcards

All themes she said to focus on

1
Q

What is experiential tourism?

A

a personal and immersive experience for tourists that allows them to bring back memories and engage with the destination and culture. transformation is goal.

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2
Q

Indig. tourism MB - growth in businesses. What are the barriers to growth?

A

gap in edu and awareness of tourism industry standards. lack of indig tour guides. relationship btwn indig and non-indig tourism industry. high demand in ITM assistance. access to capital and insurance. indig. tourism operators need for support in finance and administration.

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3
Q

Indig. tourism MB - growth in businesses. How has indig. tourism MB helped businesses grow?

A

174% increase in indig tourism businesses that are market and export-ready. 125% increase in number of indig tourism businesses. website and map of indig tourism experiences. funded businesses. delivered training to tourism operators.

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4
Q

What are the classifications of attractions?

A

Natural - public, ie landscapes, waterfall, mountains etc. so natural wonders. Human-Made: Cultural attractions - non-profit, museums of any type, historic sites like pyramids, taj mahal, UNESCO world heritage sites, living animals (zoos). Attractions that entertain - private ie a maze in corn, disney, live entertainment, gaming, shopping.

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5
Q

What is an amusement park?

A

attraction that entertains. centre of entertainment that offers rides, food, shows, arcades. low entry fees, generally dont appeal to national international visitors. so red river ex.

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6
Q

What is a theme park?

A

attraction that entertains. family entertainment centered around a theme with costuming and architecture and merchandise to create an atmosphere. high entry fess, bring in international visitors. ie disney.

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7
Q

What is heritage tourism?

A

immersion in the natural history, human heritage, arts, and philosophy of a destination.

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8
Q

What is a historic site?

A

cultural attraction. a place of special historical interest.

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9
Q

What is a UNESCO world heritage site?

A

cultural attraction. a place recognized by united nations educational, scientific, and cultural organization for its outstanding universal value.

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10
Q

What is a zoo?

A

cultural attraction. a wildlife attraction that has animals for the purpose of information and education.

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11
Q

What is an aquarium?

A

cultural attraction. an aquatic zoo that has marine life for public viewing.

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12
Q

What is a museum?

A

cultural attraction. a building that displays a wide array of artifacts. types are; scientific (displays scientific items), childrens; for kids learning and entertainment, art; (displays art, sculptures etc), historical; has historical items and memorobilia. can also be ppl acting the parts of historical characters (living history)

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13
Q

What is an ecotourist?

A

traveler who believes in responsible enviro travel and who aids in conserving local enviro.

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14
Q

What is greenwashing?

A

using eco label to lure in tourists into believing that a company uses sustainable practices.

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15
Q

What is adventure tourism?

A

outdoor activity that has risk and challenge. Hard - high risk and pretraining ie white water rafting. Soft - no risk but till thrill ie hiking. ecotourism.

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16
Q

What is carrying capacity?

A

how many ppl the destination can manage with acceptable lvls of physical alteration to environment and only acceptable decline in quality of experience of tourists.

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17
Q

What are the mitigating factors for carrying capacity?

A
  1. site hardening - improving physical infrastructure to reduce impact of visitors. 2. education - leaving no trace (cleaning up after yourself) and vegetation durability. 3. load distribution - offering promotions for ppl to go during offseason to lessen impact on destination during busy times. ie seasonal pass discounts. 4. permits - ppl needing a license to do things like hunt or fish, having advance registration ie for camp sites, lottery system of ppl getting tickets etc, so limiting the amount of ppl who can go to a site.
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18
Q

What are special events?

A

a one time or infrequently occurring event outside of normal activities of the sponsoring or organizing body. can last one day up to a year. may be linked to attractions. different types are; festivals, fairs, circuses, hallmark events, fundraising events, civic events, spectator sporting events, trade shows.

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19
Q

What are the aspects of managing an event?

A
  1. client needs and expectations 2. site selection and inspection 3. designing the enviro 4. financial mgmt 5. training staff and volunteers 6. scheduling 7. catering 8. sponsoring 9. marketing 10. ethical considerations/liability and risk mgmt
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20
Q

What is a festival?

A

a public celebration centered on a theme of local, regional, or national interest or importance. usually annual. preserves culture, economic benefits, community engagement. ie folklarama, dauphin countryfest.

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21
Q

What is a fair?

A

a special event that has themes such as agriculture, or history. can last up to 6 months. have themes of industry and culture within a community.

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22
Q

What are circuses?

A

historically traveled through communities but have transformed into human centered performances focusing on athleticism and artistry. ie cirque du soleil.

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23
Q

What are hallmark events?

A

major happenings that bring tourists in from around the world and have a huge economic impact for the destination. ie olympics.

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24
Q

What are fundraising events?

A

events focused on raising funds for charitable organizations. allows ppl to support smthn they care about, and participate in an activity.

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25
Q

What are civic events?

A

events sponsored by a government organization. can be linked to a national event ie remembrance day. allows community to come together and celebrate heritage.

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26
Q

What is a spectator sporting event?

A

sporting events with audience appeal. pro sports like nhl, amateur events, stampede and rodeo.

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27
Q

What are trade shows?

A

an event for industries to use as a marketing and sales tool to display and sell their products ie wedding shows.

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28
Q

What are the critical skills required for event mgmt?

A
  1. organization and time mgmt 2. communication and interpersonal skills 3. problem solving and adaptability 4. budgeting and financial mgmt 5. attn to detail
29
Q

What are the types of travel services?

A

tour wholesalers, tour operators, tour counsellors, consolidators.

30
Q

What is a commission?

A

suppliers (tour operators) get travel retailers to sell their product and once they do the retailers make a commission off of it. so they get money for selling the product and therefore dont have to mark up the prices to customers bc they are already being compensated for it.

31
Q

What does a tour wholesaler do?

A

company that contracts for space with hotels, transportation, companies, and other suppliers to create a tour package.

32
Q

What do tour operators do?

A

company that pays in advance and contracts for services provided by hotels, transportation, companies, and other suppliers to create a tour package.

33
Q

What do travel counsellors do?

A

can sell all types of travel anywhere, including components from tour wholesalers, and prepackaged tours offered from tour operators.

34
Q

What do consolidators do?

A

buy large number of seats from individual airlines at a low price and sell them to tour operators and travel agents at a discounted price.

35
Q

What are the 5 types of tour operators?

A
  1. independent tour operator - large corporations. 2. travel agencies - package and sell tours to clients 3. in-house tour operators - owned and managed by large company. 4. online - expedia, no sales reps, more deals. 5. private - appeals to special needs of groups or clubs.
36
Q

What are travel agencies?

A

sells packages to consumers. theyre industry intermediaries so they sell already made packages. receive commission from suppliers

37
Q

What is a tour?

A

services on a tourists itinerary like accommodations, transportation, sightseeing etc. services are contracted in advance. can be independent (tourist does it themselves and has total freedom and flexibility) or packaged.

38
Q

What is the difference btwn in-bound and out-bound tours?

A

inbound is when foreign tourists are coming to canada. outbound is when canadians are going outside of the country.

39
Q

What is a packaged tour?

A

tour has components from many different suppliers that are already paid for. itinerary is set. includes all-inclusive tour which is when all components are already included in tour and for one price.

40
Q

What are the pros and cons of packaged tours?

A

Pros; tickets and accommodations arranged. get to meet fellow travelers. Cons; depends on operators integrity. inflexibility. overtourism.

41
Q

Explain packaged tour - mass tourism?

A

feautres; large groups, set itinerary, appeals to international audience, focuses on iconic attractions and has a high capacity. ie rocky mountaineer train tour.

42
Q

explain packaged tour - niche tourism?

A

small groups, primary activity with supplementary activities. specific interest focus. ie northern lights adventure in yukon.

43
Q

What are the categories of packaged tours?

A

Unescorted - set itinerary but ppl guide themselves through. Escorted - set itinerary and have a guide. Hosted - travellers get to and form destinations on their own but are met by a host at the destination.

44
Q

what are the steps of tour planning/development?

A
  1. tour idea; usu a theme and supported by market research. 2. negotiation; who will offer you discounts on bulk goods. 3. costing; itemizing and calculating all direct and indirect costs to decide what you will upcharge. 4. promotion; communicating with prospective clients.
45
Q

What is travel MBs tagline?

A

State of the industry: Driving Growth, Insights, and Data.

46
Q

What is travel MBs role?

A

driving visitation and marketing MB. market mb as a year round tourist destination. ID opportunities for development that will improve overall tourism in MB

47
Q

What are the provincial tourism strategies?

A

MB tourism strategy - priority, where they advance destination mgmt, lead brand and marketing positioning, and foster collab. Northern tourism strat, francophone tourism strat, indig tourism strat.

48
Q

What is their approach to destination development?

A

Integrated approach including; competitiveness: improving the destinations appeal and ability to attract visitors, accessibility: improving transportations, accommodations, and ease of travel, sustainability: keeping development aligned with environmental and cultural preservation.

49
Q

what are the visitor profiles?

A

free spirits - looking for adventure and high-end experiences, social and open minded. cultural explorers - looking for culture of a destination. authentic experiencers -want authentic experiences with destination and its history.

50
Q

What are the percentages of tourism readiness?

A

Market ready= 47% Visitor ready = 29% Export ready= 12% Doors Open = 12%

51
Q

What are tourism services?

A

specialized services focused on the needs of the tourism industry not the visitors. 5 components are; gov agencies, miscellaneous services ,marketing services, research and consulting, and tourism associations and organizations.

52
Q

What do gov agencies do?

A

Federal; regulate and deliver tourism services. focused on innovation, science, and economic development. provincial; trying to promote travel and increase number of tourists. Municipal; convention and visitors bureau and chamber of commerce.

53
Q

What are the federal growth strategy key pillars?

A
  1. invest in tourism assets 2. embrace recreation and the outdoors 3. partner to grow indigenous tourism 4. attract international events 5. improve coordination with other departments
54
Q

What is the chambers of commerce?

A

city organization that promotes industry and retail development and markets tourism to city.

55
Q

What is the convention and visitors bureau?

A

municipal or private organization that promotes tourism and provides convention facilities and information services to visitors.

56
Q

What do tourism associations and organizations do?

A

help businesses to develop an actual experience and market it. marketing focus, advocacy focus, and product development focus.

57
Q

What do destination marketing organizations do?

A

a tourism organization responsible for creating a marketing plan for the destination and promoting it.

58
Q

What does research and consulting services do?

A

collect and analyze data using primary and secondary sources to see how tourism is doing and performance.

59
Q

What is special interest tourism?

A

customized tourism activity catered to specific interests of an individual or a group. types are; adventuresome, enriching, learning, rewarding.

60
Q

What is voluntourism?

A

type of special interest tourism, where tourism arranges volunteer opportunities with a specific cause or purpose. criticism is that it may make a spectacle of poverty, and take advantage of vulnerable communities.

61
Q

What is peace tourism?

A

SIT. using tourism as a way to build international understanding and cooperation to foster peace and sustainability.

62
Q

What is cultural heritage tourism?

A

SIT. when travellers get to engage with a destinations cultural heritage such as art, history, and. traditions. can lead to commodification or preservation or both.

63
Q

What are the 5 trends for canadian businesses?

A
  1. changing nature of work 2. role of technology 3. aging pop and increasing dependence on immigration 4. sustainability challenges with ongoing climate change 5. shifting market dynamics.
64
Q

What are three types of tourism for good included in trends?

A

Sustainable tourism; looks at the enviro, economic, and social impact of tourism. Responsible tourism; focused on creating best place to live and travel. Regenerative tourism; recognizes the harm done to enviro form tourism and seeks to restore it.

65
Q

What are some trends in tourism?

A

wellness tourism, recreational vehicles (traveling in RVs for flexibility of tourism experience), bleisure (combining business and leisure travel, ppl usu add extra days onto business trip to relax), experiential travel (meaningful and authentic experiences in destination), solo traveler, slow traveler (no itinerary, slow pace, more relaxed), travel with pets (having amenities to bring your pets), all-inclusive more popular, JOMO travel (joy of missing out, renting private vacation homes), sports tourism

66
Q

What is wellness tourism?

A

holistic approach to physical wellness with physical, social, environmental, and mental health focuses. based on prevention, and enhancing well being.

67
Q

What is place and placelessness?

A

place is when you represent or promote the destination as a distinct place which can be pos or neg because it cane lead to placelessness which is when a destination does not have a sense of place and blends in with other destinations bc it has the same theme and appeals as other places.

68
Q

What is sports tourism?

A

attracted to a destination for sports. either playing, watching, or traveling to a sports attraction. popular in canada; hockey tourism, winter sports tourism, marathon and endurance events, golf tourism, water sports tourism

69
Q

What is the visitor spending in manitoba?

A

in 2022; 1.15 million

REC 2100 (10 decks)

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