F/O principles and practices Lists and Bullets Flashcards
Reinforcement Theory (4)
- positive reinforcement- reward
- negative reinforcement- remove reward
- extinction- ignoring bad behavior
- punishment- punish for bad behavior
2 events require immediate Autocratic action
Order to evacuate and Mayday
French and Ravens types of power (5)
- legitimate
- reward
- expert
- referent
- coercive
Leadership styles
- Autocratic
- democratic
- laissez - faire
Making a decision 5 steps
1 clear your mind 2 list options 3 weigh the outcomes 4 make a choice 5 evaluate decision
Blake and Moutons Managerial Grid (5) behaviolal models
1 indifferent 2 controlling 3 accommodating 4 status quo 5 sound
Maslows Hierarchy of needs (5) from bottom to top
1 Physiological needs 2 safety/security/order 3 social/affection 4 esteem/status 5 self actualization
McGregor develop 2 theories
Theory x and y
Taylors 4 principles of scientific management
1 Replace rule of thumb methods with scientific methods
2 scientifically select/train and develop each worker
3 co-operate with each worker to ensure the method is followed
4 divide work nearly equal between Managers and co-workers
Fire Officer must fulfill (4) roles to model safe behavior
1 identify unsafe and hazardous conditions
2 mitigate or quickly reduce as many problems as possible
3 Train and prepare for the remaining hazardous conditions
4 model safe behavior
HFACS
Human Factors Analysis and Classifications
HFACS level 4
Organizational influences
i.e. staffing/training/budget/equipment/facility resources
HFACS level 3
Unsafe Supervision
HFACS level 2
Preconditions to unsafe acts
i.e. mental state, psychological state
HFACS level 1
1- Errors- unintentional acts
2- Violations- intentional
Arrival report items to report to dispatch for initial arriving unit
1 ID
2 Brief description i.e. Building size, occupancy type, haz mat or chemical releases
3 Obvious conditions i.e. working fire, multiple victims, has mat
4 Brief description of actions to be taken i.e. ENG 2 Fire Attack stretching a line to the first floor.
5 Declaration of strategy Offensive vs Defensive
6 Obvious safety concerns
7 Assumption (command?), ID or name of and location of command
8 Request or Release of resources
Competence and Confidence - psychomotor skill levels (4)
1 initial: i.e. driver knows the main streets
2 plateau: driver knows 85% of zone
3 Latency: knows areas that the unit has not responded to in several months
4 Mastery: driver knows the layout of subdivisions and office parks easily
Qualities of an Effective Mentor
1 Desire
2 Current Knowledge
3 Effective coaching
Accident investigation (3)
1 Identification and collection of physical evidence
2 interviews with witnesses
3 written documentation
Disease exposure documentation
1 description of how the exposure occurred 2 mode of transportation 3 entry point 4 use of personal protective equipment 5 medical follow up and tx
NFFF Rehab (3) things to remember
1 stop before you drop
i.e. cool down or warm up as needed, dry off when wet etc
2 stay hydrated
3 monitor vitals
Review pg. 94 tons of Safety Officer requirements
this page sucks I’m out!
Things safety Officers should know (4)
1 Safety and Health Hazards involved in emergency operations
2 Building Construction
3 Local FD personnel Accountability system
4 Incident scene rehabilitation
Personnel Accountability system provides (4) things
(as required by NFPA 1500 and OSHA)
pg 89
1- Method to identify all personnel on scene
2- Method to identify personnel in hazard area
3- A process to account for personnel quickly if evacuation is required
4- process to ensure personnel do not go unaccounted for an extended period of time.
In IDLH the 2 in 2 out rule established by OSHA and NFPA 1500 requires 3 things
1- OIC for that unit
2- 2 FF’s stay together w/ visual or voice contact & SCBA in IDLH
3- 2 FF’s trained & equipped outside IDLH
Basic elements of a Single unit IAP (3)
1 Specifies incident objectives
2 States the activities to be completed
3 covers a specified time frame or “ operational period”
Fire Officers can develop (4) simple habits to improve safety
1 Be physically fit
2 wear seat belts
3 practice safety through training
4 maintain fire company integrity on scenes
Key points of emergency communications
1 Be direct
2 Speak directly
3 Use a normal tone of voice
4 when using the radio hold the mic appropriately i.e. 2” away from mouth
5 on a repeater system delay after keying the mic
Communication
(2) types of environmental noise
1 Physical noise- (actual noise as we think of it)
2 sociological noise- confusion, distraction, stresses etc
Keep supervisor informed in (3) areas
1 progress toward performance & goals
2 matters that may cause controversy
3 attitudes and morale
communication cycle 5 parts
1 Message 2 sender 3 medium 4 receiver 5 feedback
Create business like work environment (3)
educate employees on
1 code of conduct
2 promote “on duty speech”
3 be the “ designated adult”
When handling Harassment or Hostile work place complaints (10)
1 keep and open mind 2 treat with respect 3 do not blame 4 do not retaliate 5 follow procedures 6 interview people 7 look for corroboration 8 keep it confidential 9 write it all down 10 cooperate w/government agencies
sexual harassment is when these are present (4)
1 employee is made to feel he/she must endure tx to maintain employment
2 whether they submit to or reject may affect making employment decisions
3 employee performance is affected
4 intimidating, hostile or offensive work environment exists
Keeping a good relationship with you supervisor
1 keep supervisor informed
2 make decisions
3 consult before major discipline or policy changes
NFPA 1021
Professional qualifications for Fire Officer
NFPA 1001
Professional qualifications for FF
2011 Pie chart shows the Most common cause of:
1 FF injury: overexertion, stress, medical issues 52%
2 FF death: sudden cardiac arrest 51%
A good lesson plan satisfies (4) criteria
1- organizes the lesson
2 - identifies key points
3- can be reused
4- allows others to teach the program
NFPA 1403 detailed instruction on Live Fire training
1 develop burn plan
2 calculate water supply needed
3 provide EMS
4 Establish Rehab
5 inspect structure use only class A materials
6 assign positions for safety and ignition officers
7 assign an instructor for each crew of up to 5
8 provide pre-burn briefing and walkthrough
9 no live victims
10 no flammable liquids
11 only 1 evolution at a time
Before live fire training new members should receive FF I PO’s in compliance with NFPA 1001
1 safety 2 fire behavior 3 potable extinguishers 4 PPE 5 ladders 6 fire hose, appliances, fire streams 7 overhaul 8 water supply 9 ventilation 10 forcible entry 11 building construction
when training new members the feds require (4) things be taught immediately
1 bloodborne pathogens
2 Hazardous Materials awareness & ops
3 SCBA fit testing
4 NIMS directive 5
Supervising FO should have ___to___ years of experience in the agency and _____hours of experience.
3 to 5 years and 200 hours
The managing officer needs ____to ___ years as a supervising officer
2 to 4 years
Typical steps of progressive discipline
1 Counsel 2 verbal reprimand 3 written 4 Suspension 5 termination
formal reprimand should include
1 Statement of charges
2 Statement that this letter will be placed in the employee personnel folder
3 list of previous offenses
4 statement that similar occurrences may result in more severe discipline
A verbal presentation of a written report should consist of 4 parts
- an introduction that gets the audience’s attention
- an interest statement
- report details
- the action the audience should take
