Chapter 7 leading the F/O Flashcards
The process by which a person influence others to understand and agree about what needs to be done and how to do it
Leadership
The process of facilitating individual and collective effort to accomplish shared objectives
Leadership
The characteristic that leaders can be effective only to the extent that others are willing to accept their leadership
Followership
Name the 3 major leadership styles
- Autocratic
- democratic
- laissez-faire
(Style) considered the iron- hand approach to maintain high personal control of the group high risk operations
Autocratic
Name the (2) situations the autocratic styles of leadership is required
-When fire company is in high-risk scene.
(No time for discussion)
-when fire officer needs to take immediate corrective activity to a confrontation
(Control,neutralize,command)
(Style) consultative approach takes advantage of all the ingenuity and resourcefulness of the group in determining how the meet an objective or complete a task. (low-risk emergency operations)
Democratic
A free-rein style of leadership . Decision making by fire fighter’s..(Little personal hazard)
Laissez-Faire
The capacity of one party to influence another party.
Power
Name the (5) different types of power. (French & Raven) “ target person” response from “agent” making request.
- Legitimate power - right to make request & obligation to comply.
- Reward power - rewards controlled by the agent.
- Expert power - agent has special knowledge.
- Referent power - admiration of or identification w/ the agent & seeks approval.
- Coercive Power - avoid punishment believed to be controlled by agent.
Professor Gary Yuki updated French & Ravens, to define (2) types of power.
- Personal power.
- Positional power
Gary Yukl updates French & Ravens taxonomy.
The “EXPERT & REFERENT Power” is combined and
reflects the effectiveness of the individual
Personal power
French & Raven’s , Legitimate, reward & coercive power is defined by the role an individual has within the organization.
Positional power
Professor Yuki provides (2) additional positional based powers. What are they?
- Information power
- Ecological power
When it comes to methods of assigning tools a fire officer may :
- Follow SOP’s
- Preassigning them or assign them on scene
What does the first arriving officer provide units not yet on scene including chief officer?
Provides leadership & direction
Best known motivational theory, suggest that behavior is a function of its consequence
Reinforcement theory
Name the 4 types of reinforcers that exist
- positive (rewarding)
- negative (consequence)
- extinction (ignoring)
- punishment (punishing)
Frederick Herzberg’s “Motivational - Hygiene Theory” breaks motivation into 2 parts, they are?
Hygiene factors
And
Motivation factors
External conditions to the individual; pay and work conditions
Hygiene factors
Internal determined motivators; desire for recognition, achievement, responsibility and advancement
Motivation factors
A theory used to motivate f/f, must be difficult but attainable, to easy and the f/f would not work hard, to difficult and the f/f believes failure is inevitable
Goal-Setting Theory
A motivational process, evaluates outcomes received for their input, compared to outcomes others received for their input
Outcomes: Pay and benefits, recognition promotion
Inputs: education and performance level, special skill, risk taken
Equity Theory
Theory explains why fire chief gets paid more than a f/f and a f/f gets paid more than a dishwasher
Equity Theory
People act in a manner they believe will lead to an outcome they value
Expectancy theory
Name the 5 step approach LEADERs use to make decisions
Specific question
- Clear your mind
- List options
- Weigh the outcomes
- Make a choice
- Evaluate decision
This style of leadership is used when planning a project or developing daily work plan
Democratic
French and Ravens “studies of social powers”
The “target person” believes that the “agent” has the right to make the request and the target person has the obligation to comply
Legitimate power
French and Ravens “studies of social power”
The “target person” complies to obtain rewards believed to be controlled by the “agent”
Reward power
French and Ravens “studies of social power”
The “target person” complies due to a belief that the “agent” has special knowledge
Expert power
French and Raven “studies of social power”
The “target person” complies due to admiration of or identification with the “agent” and seeks approval
Referent power
French and Raven “studies of social powers”
The “target person” complies to avoid punishment believed to be controlled by the “agent”
Coercive power
Gary Yukl updates French & Ravens taxonomy.
The “LEGITIMATE, REWARDS and COERCIVE Power” is combined
And
Defined by the role an individual has within the organization
Positional power
Gary Yukl position based power that sts
Unlike EXPERT power, this power is based on the target persons assessment of the agents ability to discover or obtain relevant information rapidly and efficiently, usually through a cultivated network of sources
Information power
Gary Yukl, positioned base power sts
Control over the physical environment, technology or organization of work. The target persons behavior is based on perceptions of opportunities and constraints
Ecological power
Question on Motivation:
According to this theory, the key to motivation is for the officer to set specific goals that will increase performance
Goal-Setting Theory
