Chapter 3 Flashcards
Name the 4 basic tasks considered by fire chiefs to be vital to new f/f’s?
1 beginning of shift report
2 notifications
3 decision making
4 problem solving
A good example of inappropriate or actionable item in the firehouse that needs to be addressed by the c.o.
Derogatory or racist terms
What year was the civil rights law passed?
1964
When tasked with enforcing an unpopular dept policy the company officer should?
Enforce the policy and address any concerns he has with his supervisor in private.
A key part of mastering the art of incident command is?
Developing a command presence.
A company with a minimum of ____employees is affected by the EEOC act of 1972.
15
Fire officer task that needs to be reported to the Fire Chief within the first 1/4 hour of the shift.
Beginning of shift report.
The fire officer has an obligation towards the supervisor and can support them by doing these 3 activities to maintain a good working relationship?
1: keep supervisor informed.
2: make appropriate decisions at your level of responsibility
3: consult your supervisor before making major disciplinary actions or policy changes.
When working to maintain a business like environment at the fire station the fire officer should take the following steps:
1: educate the employees on the workplace “ code of conduct”
2: promote the use of “ on duty speech “
3: be the designated adult, “walk the talk”
According tho James o. Page the three roles the fire officer performs are:
1 supervisor
2 commander
3 trainer
The company officer is responsible for the performance level of the fire company. He must establish a set of expectations that the company will perform at the highest possible level
The trainer
The role of the fire officer exercising strong direct supervision over the fire company when operating at the scene of an emergency
Commander
The fire officer functioning as an official representative of the fire chief falls under what role.
Supervisor role
How should a fire officer discuss an actionable item with the firefighter
Immediately and in private
According to EEOC guidelines verbal and physical conduct of a sexual nature is harassment when:
- employee feels they must endure the treatment to remain employed
- employees work performance is affected
- an intimidating, hostile, or offensive work environment is present
- whether the employee submits or rejects has affect on decision on employment status.
A fire officer should consult with a chief officer when
Making decisions about major disciplinary decisions or policy changes
Some of the guidelines that should be used for handling a harassment or hostile workplace complaint are
- keep an open mind
- be respectful and compassionate
- do not blame
- follow procedures
- interview all involved
- keep it confidential
- look or corroboration or conflicting
- write everything down
- cooperate with government agencies
Three ways a firefighter may initiate a harassment complaint are
1-Within the fire dept.
2- local government
3- federal government
What is the standard used to determine if something s sexual harassment
“Reasonable person” standard
Case law has shown that the use of unacceptable language in the fire house requires
An immediate response
Command presence is
The ability of an officer to project an image of being n control of the situation
Actionable item is
An employee behavior that requires immediate corrective action by the supervisor
When handling radio transmissions in the chaos of an emergency incident the fire officer needs to be
- clear
- calm
- concise
3-c’s
The EEOC files approximately ____ lawsuits each year
400
Situation where the employee is promised benefits n return r sexual favors
Quid pro quo
Four basic tasks the new fire officer performs, considered to be vital by the fire chief
1- Beginning of shift report
2- notifications
3- decision making
4- problem solving
What are the four major changes in a firefighters career
1- completion of probation
2- promotion to company officer
3- promotion o chef officer
4- retirement
According to James O. Page to develop competences within the fire company, the fire officer should:
1- develop a personal library
2- know the neighborhood
3- use problem solving scenarios
An unwanted, uninvited, and unwelcome attention and intimacy in a non reciprocal relationship is
Sexual harassment
He is considered the father of fire based ems, and is also a practicing attorney
James o page
Integrity
Refers to the complex system of inherent attributes that determine a persons moral and ethical actions and reactions; to be honest
Diversity
A term meaning the workplace should reflect the community it serves.
Ethical behavior
Fire officer demonstrating, making decisions, and modeling behavior consistent with the departments core values, Mission statement and value statement
The company officer task in which the chief officer wants the company officer to make decisions within their scope of responsibility.
Decision making and problem solving
Notification is
The fire officers task in which info needs o be passed up the chain quickly.
ie: injury or exposure.
This person has worked as a managing F/O for 3 to 5 years, certified in NFPA F/O III level and has BS degree
Administrative fire officer
In municipal fire dept’s, a fire officers supervisor is usually a command - level officer (give examples)
They supervise numerous fire companies within a geographical area
- battalion chief
- district chiefs
- battalion commanders
When it come to Fire Officer’s role in workplace Diversity, this person recommends that a fire officer focus on actionable items and the definition of a hostile workplace?
Jack W. Gravely
He is a lawyer, SME and trainer on workplace diversity.
