Chapter 3

Question 1

Name the 4 basic tasks considered by fire chiefs to be vital to new f/f’s?

Answer 1

1 beginning of shift report
2 notifications
3 decision making
4 problem solving

Question 2

A good example of inappropriate or actionable item in the firehouse that needs to be addressed by the c.o.

Answer 2

Derogatory or racist terms

Question 3

What year was the civil rights law passed?

Answer 3

1964

Question 4

When tasked with enforcing an unpopular dept policy the company officer should?

Answer 4

Enforce the policy and address any concerns he has with his supervisor in private.

Question 5

A key part of mastering the art of incident command is?

Answer 5

Developing a command presence.

Question 6

A company with a minimum of ____employees is affected by the EEOC act of 1972.

Answer 6

15

Question 7

Fire officer task that needs to be reported to the Fire Chief within the first 1/4 hour of the shift.

Answer 7

Beginning of shift report.

Question 8

The fire officer has an obligation towards the supervisor and can support them by doing these 3 activities to maintain a good working relationship?

Answer 8

1: keep supervisor informed.
2: make appropriate decisions at your level of responsibility
3: consult your supervisor before making major disciplinary actions or policy changes.

Question 9

When working to maintain a business like environment at the fire station the fire officer should take the following steps:

Answer 9

1: educate the employees on the workplace “ code of conduct”
2: promote the use of “ on duty speech “
3: be the designated adult, “walk the talk”

Question 10

According tho James o. Page the three roles the fire officer performs are:

Answer 10

1 supervisor
2 commander
3 trainer

Question 11

The company officer is responsible for the performance level of the fire company. He must establish a set of expectations that the company will perform at the highest possible level

Answer 11

The trainer

Question 12

The role of the fire officer exercising strong direct supervision over the fire company when operating at the scene of an emergency

Answer 12

Commander

Question 13

The fire officer functioning as an official representative of the fire chief falls under what role.

Answer 13

Supervisor role

Question 14

How should a fire officer discuss an actionable item with the firefighter

Answer 14

Immediately and in private

Question 15

According to EEOC guidelines verbal and physical conduct of a sexual nature is harassment when:

Answer 15

• employee feels they must endure the treatment to remain employed
• employees work performance is affected
• an intimidating, hostile, or offensive work environment is present
• whether the employee submits or rejects has affect on decision on employment status.

Question 16

A fire officer should consult with a chief officer when

Answer 16

Making decisions about major disciplinary decisions or policy changes

Question 17

Some of the guidelines that should be used for handling a harassment or hostile workplace complaint are

Answer 17

• keep an open mind
• be respectful and compassionate
• do not blame
• follow procedures
• interview all involved
• keep it confidential
• look or corroboration or conflicting
• write everything down
• cooperate with government agencies

Question 18

Three ways a firefighter may initiate a harassment complaint are

Answer 18

1-Within the fire dept.
2- local government
3- federal government

Question 19

What is the standard used to determine if something s sexual harassment

Answer 19

“Reasonable person” standard

Question 20

Case law has shown that the use of unacceptable language in the fire house requires

Answer 20

An immediate response

Question 21

Command presence is

Answer 21

The ability of an officer to project an image of being n control of the situation

Question 22

Actionable item is

Answer 22

An employee behavior that requires immediate corrective action by the supervisor

Question 23

When handling radio transmissions in the chaos of an emergency incident the fire officer needs to be

Answer 23

• clear
• calm
• concise

3-c’s

Question 24

The EEOC files approximately ____ lawsuits each year

Answer 24

400

Question 25

Situation where the employee is promised benefits n return r sexual favors

Answer 25

Quid pro quo

Question 26

Four basic tasks the new fire officer performs, considered to be vital by the fire chief

Answer 26

1- Beginning of shift report
2- notifications
3- decision making
4- problem solving

Question 27

What are the four major changes in a firefighters career

Answer 27

1- completion of probation
2- promotion to company officer
3- promotion o chef officer
4- retirement

Question 28

According to James O. Page to develop competences within the fire company, the fire officer should:

Answer 28

1- develop a personal library
2- know the neighborhood
3- use problem solving scenarios

Question 29

An unwanted, uninvited, and unwelcome attention and intimacy in a non reciprocal relationship is

Answer 29

Sexual harassment

Question 30

He is considered the father of fire based ems, and is also a practicing attorney

Answer 30

James o page

Question 31

Integrity

Answer 31

Refers to the complex system of inherent attributes that determine a persons moral and ethical actions and reactions; to be honest

Question 32

Diversity

Answer 32

A term meaning the workplace should reflect the community it serves.

Question 33

Ethical behavior

Answer 33

Fire officer demonstrating, making decisions, and modeling behavior consistent with the departments core values, Mission statement and value statement

Question 34

The company officer task in which the chief officer wants the company officer to make decisions within their scope of responsibility.

Answer 34

Decision making and problem solving

Question 35

Notification is

Answer 35

The fire officers task in which info needs o be passed up the chain quickly.

ie: injury or exposure.

Question 36

This person has worked as a managing F/O for 3 to 5 years, certified in NFPA F/O III level and has BS degree

Answer 36

Administrative fire officer

Question 37

In municipal fire dept’s, a fire officers supervisor is usually a command - level officer (give examples)

They supervise numerous fire companies within a geographical area

Answer 37

• battalion chief
• district chiefs
• battalion commanders

Question 38

When it come to Fire Officer’s role in workplace Diversity, this person recommends that a fire officer focus on actionable items and the definition of a hostile workplace?

Answer 38

Jack W. Gravely

He is a lawyer, SME and trainer on workplace diversity.