Exam 4 CHP 14 Flashcards
Set of specified work and task activities that engage an individual in an organization.
Job
Mental or physical activity that has productive results. Way the person feels about the activity.
Work
Value comes from performance. accountability is important.
Pattern A
Provides personal effect and identity
Pattern B
Profit accrues to others by work performance. Work is strenuous.
Pattern C
Physical activity directed by others and performed in the workplace.
Pattern D
General unpleasant physically and mentally strenuous activity
Pattern E
Activity constrained to specific time periods. No positive effect through performance.
Pattern F
Primary influencer over employee motivation, job satisfaction, commitment to organization, absenteeism, turnover.
Job design
Standardization, narrow specific tasks for workers, focuses on efficient use of labor for the economic benefit of the firm.
Work simplification
Increases the number of activities in a job for employees to add more variety, to overcome the boredom of work.
Job enlargement
Exposes a worker to a variety of specialized tasks over time, involves moving employees from job to job at regular intervals.
Job rotation
Workers are trained in different specialized tasks or activities.
Cross-training
Designing or redesigning a job by incorporating motivation factors into it; Allows workers more control over how they perform their own tasks.
Job enrichment
A framework for understanding person-fit job through the interaction of core job dimensions with critical psychological states within a person.
Job characteristics Model
Emphasizes the interaction between the individual and specific attributes of the job.
Person-fit Model
The survey instrument designed to measure the elements in the job characteristics model.
Job Diagnostic Survey (JDS)
Indicates a job potential for motivating incumbents.
Motivation potential survey (MPS)
What are the 5 core job dimensions?
- Skill variety
- Task identity
- Task significance
- Autonomy
- Feedback
What are the 3 psychological states?
- Experienced Meaningfulness of Work
- Experienced Responsibility for Work Outcomes
- Knowledge of Results
Emphasizes the interpersonal aspects of work design, suggests that the important job factors depend in part on what others tell a person about the job.
Social Information Processing (SIP)
Emphasizes strategic approach, encourages collective and cooperative working arrangement, lean production.
The Japanese Approach
Using committed employees with ever-expanding responsibilities to achieve zero waste and 100 percent good product.
Lean production.
Placing technology and engineering at the center of job design decisions. Technocentric
The German Approach
