Exam 4 CHP 14 Flashcards

1
Q

Set of specified work and task activities that engage an individual in an organization.

A

Job

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Mental or physical activity that has productive results. Way the person feels about the activity.

A

Work

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Value comes from performance. accountability is important.

A

Pattern A

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Provides personal effect and identity

A

Pattern B

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Profit accrues to others by work performance. Work is strenuous.

A

Pattern C

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Physical activity directed by others and performed in the workplace.

A

Pattern D

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

General unpleasant physically and mentally strenuous activity

A

Pattern E

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Activity constrained to specific time periods. No positive effect through performance.

A

Pattern F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Primary influencer over employee motivation, job satisfaction, commitment to organization, absenteeism, turnover.

A

Job design

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Standardization, narrow specific tasks for workers, focuses on efficient use of labor for the economic benefit of the firm.

A

Work simplification

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Increases the number of activities in a job for employees to add more variety, to overcome the boredom of work.

A

Job enlargement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Exposes a worker to a variety of specialized tasks over time, involves moving employees from job to job at regular intervals.

A

Job rotation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Workers are trained in different specialized tasks or activities.

A

Cross-training

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Designing or redesigning a job by incorporating motivation factors into it; Allows workers more control over how they perform their own tasks.

A

Job enrichment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

A framework for understanding person-fit job through the interaction of core job dimensions with critical psychological states within a person.

A

Job characteristics Model

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Emphasizes the interaction between the individual and specific attributes of the job.

A

Person-fit Model

17
Q

The survey instrument designed to measure the elements in the job characteristics model.

A

Job Diagnostic Survey (JDS)

18
Q

Indicates a job potential for motivating incumbents.

A

Motivation potential survey (MPS)

19
Q

What are the 5 core job dimensions?

A
  1. Skill variety
  2. Task identity
  3. Task significance
  4. Autonomy
  5. Feedback
20
Q

What are the 3 psychological states?

A
  1. Experienced Meaningfulness of Work
  2. Experienced Responsibility for Work Outcomes
  3. Knowledge of Results
21
Q

Emphasizes the interpersonal aspects of work design, suggests that the important job factors depend in part on what others tell a person about the job.

A

Social Information Processing (SIP)

22
Q

Emphasizes strategic approach, encourages collective and cooperative working arrangement, lean production.

A

The Japanese Approach

23
Q

Using committed employees with ever-expanding responsibilities to achieve zero waste and 100 percent good product.

A

Lean production.

24
Q

Placing technology and engineering at the center of job design decisions. Technocentric

A

The German Approach

25
Q

Encourages a high degree of worker control, good social support systems for workers.

A

The Scandanavian Approach

26
Q

Working in other locations separate from the company’s main location.

A

Telecommuting

27
Q

Mobile platforms of computer, telecommunication, and information technology and services.

A

Virtual office

28
Q

Technical and interpersonal skills are important to build on.

A

Skill development.

29
Q

Modification of incorrectly established tasks.

A

Task revision

30
Q

Giving equal attention to technical and social considerations in job design.

A

Sociotechnical systems

31
Q

Technocentric: Placing technology and engineering at the center of job design decisions.

A

Traditional approach

32
Q

Anthropocentric: Placing human considerations at the center of job design decisions.

A

Recent Approach

33
Q

More than one person performs the job.

A

Job sharing

34
Q

Enables employees to set their own daily work schedules.

A

Flextime